canvasdiscount.com Reviews

Name: canvasdiscount.com
Rating: 4.69

4.7 Rating 3,763 Reviews

92 %

of reviewers recommend canvasdiscount.com

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Metrics

4.7

Based on 3,763 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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canvasdiscount.com 5 star review on 3rd September 2024

305

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pics were great but they neglected to put the hangers in the box and I was unable to hang when received, Still waiting for the hangers to arrive.”

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Posted 4 years ago

“I love my canvas it came out beautiful I give y'all a A plus”

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Posted 4 years ago

“My company ordered custom logo face masks on 07.20. We were told the order could take up to two weeks to receive. Almost a month later, after numerous e-mails to customer service (there's no readily available phone number to call, you have to e-mail them), we finally received them. They were incorrect. The fabric and color were horrible. Customer service said they would replace the masks free of charge. I donated the incorrect masks. Again, almost a month went by, and after MORE e-mails to customer service, I was told "our masks didn't mean quality control inspection, so we have to redo them." OK, fine. Another few weeks go by, and we received the masks. STILL WRONG. I couldn't believe. I immediately contact customer service. They told me if I wanted a refund (because I surely didn't trust them to make the masks correctly after now 3 misprints), I would have to send them pictures of every single mask destroyed individually. When I inquired why I could not donate these masks in the midst of the pandemic, when there is a severe mask shortage, I was told I agreed to the terms and conditions when we purchased from them. The terms and conditions I agreed to were contingent on actually receiving our correct order! I have never once spoken on the phone from anyone in this company. My issues were never escalated to management, but simply passed to the next customer service representative who responded like a bot...I'm not confident I ever spoke to a real person. We never received a refund. I refused to destroy the masks and donated them anyways. I will never, ever purchase anything from this horrible company again and will advise our constituents of their "process."”

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Posted 4 years ago

“I was very satisfied with my purchase, way better than expected.”

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Posted 4 years ago

“I ordered for a friend she loves it!”

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Posted 4 years ago

“Quality and shipping were great!”

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Posted 4 years ago

“Love the canvases that have been made for me.”

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Posted 4 years ago

“Everything was beautifully done. I am so happy with this company. I have gotten over 50 prints done and will return for more. Excellent quality and fast service. Never a comment. Photos are wrapped for mailing so no damage is done. I just love this and they make excellent Christmas presents.”

canvasdiscount.com 5 star review on 23rd September 2020

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Posted 4 years ago

“Great product and fast service!”

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Posted 4 years ago

“Great product and fast service!”

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Posted 4 years ago

“I keep coming back and ordering more canvas prints because the prices are great and the work is great too. DEFINITELY worth it”

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Posted 4 years ago

“VERY satisfied. Excellent quality. Fast service. Great price.”

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Posted 4 years ago

“Great product. Great price.”

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Posted 4 years ago

“Very high quality and fast shipping!”

canvasdiscount.com 5 star review on 22nd September 2020

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Posted 4 years ago

“Excellent quality and fast delivery from time of purchase. Expect to place a lot orders with this company.”

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Posted 4 years ago

“Very nice quality and nicely put together. Also; fast shipping,”

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Posted 4 years ago

“Love my pictures and fast shipping too”

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Posted 4 years ago

“It was a very easy process and the quality is great and most of all great prices. Delivery was prompt.”

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Posted 4 years ago

“I have ordered some fantastic masks with pictures printed on them. They are very inexpensive and arrived quickly. I have recommended Canvas Discount to many friends and family members.”

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Posted 4 years ago

“Love my pictures! I bought them for Christmas gifts!”

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Posted 4 years ago

canvasdiscount.com is rated 4.7 based on 3,763 reviews