Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.91

1.9 Rating 339 Reviews

21 %

of reviewers recommend Capitec Bank

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Metrics

1.9

Based on 339 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2 out of 5

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Capitec Bank 1 star review on 6th August 2025

Teresa Wallace

Capitec Bank 3 star review on 26th June 2025

Ayesha

Capitec Bank 2 star review on 12th June 2025

Owen Carleton

Capitec Bank 1 star review on 2nd June 2025

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

Capitec Bank 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I usually prefer to figure things out on my own, but after weeks of hitting a wall with this platform issue and $11,000 been scammed, I realized I needed some support. A friend who had gone through something similar suggested RESORUS. From the start, they were professional, clear in their communication, and genuinely listened to my concerns. Throughout the process, I felt informed and respected. Everything was handled efficiently, and I’m relieved I decided to get help when I did.”

Helpful Report

Posted 1 month ago

“"Resorus was exactly what I needed." I was overwhelmed and getting nowhere with the platform’s support. Resorus stepped in, immediately understood my issue, and took control. They were communicative, professional, and most importantly, effective. I wouldn’t hesitate to use them again.”

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Posted 1 month ago

“Staff at Shelly Centre are the cream of the crop. I have only ever had the most helpful and personal experience. Congratulations 🎊”

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Posted 1 month ago

“I lost $2,900 through this platform that suddenly became unresponsive and blocked withdrawals. After feeling stuck for weeks, I reached out to RESORUS . They were professional and kind from day one. They explained the process clearly and followed through with regular updates. In the end, I was able to recover the full amount. I’m relieved and thankful for their support. It made a real difference during a difficult time.”

Helpful Report

Posted 1 month ago

“Working with Resorus was a turning point. I’d spent weeks dealing with unhelpful support from the platform, feeling completely stuck. Resorus listened, analyzed my case, and took action. Their regular updates kept me sane, and they ultimately helped me resolve the situation. Highly recommended.”

Helpful Report

Posted 1 month ago

“I felt completely overwhelmed after losing $6,200 through this online investment site that suddenly stopped responding. I wasn’t sure where to turn until I came across RESORUS . Their team treated my situation seriously from the beginning. They listened, explained each step clearly, and stayed in touch regularly. It took some time, but with their help, I was able to recover the full amount. That brought me real peace of mind. I’m genuinely thankful and wouldn’t hesitate to recommend them.”

Helpful Report

Posted 1 month ago

“I didn’t think I’d ever see my $5,100 again after this failed crypto withdrawal attempt. I felt helpless until I contacted RESORUS . Their team didn’t offer empty promisesthey explained the process clearly and guided me step by step. What stood out most was how seriously they took my case and how often they checked in with updates. Getting that money back was a huge weight off my shoulders. I'm very grateful and wouldn’t hesitate to recommend their service.”

Helpful Report

Posted 2 months ago

“FRAUDSHIELDRECOVERY.COM=(Recovered my stolen assets)”

Capitec Bank 1 star review on 5th June 2025

Helpful Report

Posted 2 months ago

“I engaged their services, hoping for investment and professional guidance, but I was let down when my experience didn't meet those hopes. I suffered a loss of $18,500 in less than a month, which was incredibly frustrating. Looking back, I realized I should have done more research before proceeding. Nevertheless, I'm thankful that I reached out to RESORUS; they offered timely assistance that helped me reclaim my funds. RESORUS support was invaluable and deeply appreciated”

Helpful Report

Posted 2 months ago

“The team in my bio was reliable, professional, and got real results. They helped me recover funds I lost to a scam. I highly recommend their help.”

Helpful Report

Posted 2 months ago

“The team in my bio was reliable, professional, and got real results. They helped me recover funds I lost to a scam. I highly recommend their help.”

Helpful Report

Posted 2 months ago

“NO 1 BEST SERVICE IN RECOVERING OF LOST FUNDS””

Helpful Report

Posted 2 months ago

“Be very careful at Capitec ATM Brooklyn. On 11th May 2025 i visited the ATM and it took my bank card and a cash withdrawal was made at ABSA ATM. I I lodged a claim and now Capitec refuses to refund my funds. The CCTV are sufficient evidence that I did not make the withdrawal. Daylight robbery from Capitec and will not bank with them again!!Lost client and hope more follow suit..They dont care about their clients..”

Helpful Report

Posted 2 months ago

“I engaged their services hoping for investment and professional guidance, but I was let down when my experience didn't meet those hopes. I suffered a loss of $81000 in two months, which was incredibly frustrating. Looking back, I realized I should have done more research before proceeding. Nevertheless, I'm thankful that I reached out to dizette.com, they offered timely assistance that helped me reclaim my funds. Dizette.com support was invaluable and deeply appreciated.””

Capitec Bank 1 star review on 11th May 2025

Helpful Report

Posted 2 months ago

“I engaged their services, hoping for investment and professional guidance, but I was let down when my experience didn't meet those hopes. I suffered a loss of $18,500 in less than a month, which was incredibly frustrating. Looking back, I realized I should have done more research before proceeding. Nevertheless, I'm thankful that I reached out to Rangepro.org, they offered timely assistance that helped me reclaim my funds. Rangepro.org support was invaluable and deeply appreciated.”

Capitec Bank 1 star review on 29th April 2025

Helpful Report

Posted 3 months ago

“All thanks to mrs Olivia for helpin me re-claim my lost $125,000”

Capitec Bank 1 star review on 28th April 2025

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Posted 3 months ago

“God Scammed by a Fake investment Broker? Report to Paybackintld @ Gmâıl. C0m whatsap +447908545298”

Capitec Bank 4 star review on 5th April 2025

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Posted 4 months ago

“I had a bad experience with Capitec they refuse to resolve my issue and it been going on for 6months. I have more than average money invested in the account but I am having issues accessing my account. When I do resolve this issue I am going to take my business elsewhere.”

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Posted 4 months ago

“I was impressed by the response I got from the customer service representative. They responded to all my questions and helped me more on the bank's products and services”

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Posted 4 months ago

“Absolutely horrible service. Poor communication from Capitec and delays have wasted my time. I needed to open a business account for an NPC and made the mistake of choosing Capitec. The person assigned to me, Patrick, did not return calls or emails, and when they finally did, they did not even call the right number. When someone says they will call me back that afternoon, but instead they call someone else the next evening, that is not good service. When they tell me they are sending an email on Thursday and instead send it on Friday afternoon at 16:55, that is not good service. I had two Capitec employees working on my case and neither got anything done. I told them I needed the account opened the same week and 2 weeks later it is still delayed due to their negligence. When we finally got to the Docusign part of the process the absolute incompetence at Capitec continued. I am the Senior Director of the NPC and was told they were sending me the Docusign on Thursday. But they did not send it. I emailed on Friday morning. No reply. I called on Friday morning. Was told they would call me back. They did not. I called again on Friday afternoon and was told the Docusign had been emailed Friday morning. It had not. I asked what email they had sent it to. It was not the email I have on record, but is an email I have access to. There was no email from Capitec. I asked why in the world they would have decided to send to that email and not my email on record. So they said they had to restart the Docusign process all over with a different department and a new Docusign would be sent to the correct email address ASAP. The Docusign was finally sent to the correct email on Monday. I signed it immediately. They were then supposed to send the Docusign to the next director to sign, but instead, they did nothing. We only have 3 directors and it shouldn't have been so complicated or taken so long. On Thursday afternoon Patrick finally called me to tell me we just needed to finish the Docusigns. The Docusigns that Capitec finds so difficult to email. They still have not sent them to the other 2 directors. If Capitec is so terrible about communication when opening an account, how could I trust them to ever give quality service? I should not have to constantly email and call a bank to get them to do what they said they would do. I am so sick of dealing with Capitec that I am restarting the process at another bank. I will never deal with Capitec again and I would not recommend them to anyone else.”

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Posted 4 months ago

Capitec Bank is rated 1.9 based on 339 reviews