Capitec Bank Reviews

Name: Capitec Bank
Rating: 1.94

1.9 Rating 309 Reviews

23 %

of reviewers recommend Capitec Bank

Company Reviews

Questions

Metrics

1.9

Based on 309 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 27%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.9 out of 5

Visit Website

Write Your review

Tell us how Capitec Bank made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Capitec Bank 1 star review on 20th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you SIPHOKAZI at Capitec at The Glen’ your service was outstanding’ always be who you are’ friendly and words of wisdom’ a very kind special human being’ we need more of you! 🙏🙏🙏🕊️”

Helpful Report

Posted 7 months ago

“I cannot log into my online banking Just have a blank screen. Have tried different browsers, restarting my phone, clearing cache, etc. How am I supposed to do my stuff that I want to do if this f&R#n app won't work”

Helpful Report

Posted 7 months ago

“It was so traumatizing and I couldn't talk to no one about it after this investors left me handicapped by taking my 222,500$ stopping me from withdrawal of my hard earned money. My search for redemption begins after a very close associate of mine told me about TheresachinRecovery Specialist and I saw a lot of reviews myself and testimonies about them, finally reached out and to my greatest surprise what I thought was impossible became possible and mind blowing. I will forever share their good work cause they saved me at a time I needed it most. You can contact them through via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 if you’re going through related issues.”

Helpful Report

Posted 7 months ago

“In order to inform and educate others who are losing money or have lost money to scams such as binary options, dating scams, and fraudulent initial coin offerings (ICOs), I am publishing my experience here. I lost over $121,000 to a Greenfield Crypto Capital website and two other bogus ICOs. But with the assistance of a recovery specialist, I was able to get back every penny I lost to the con artists, therefore I'm happy to let you know that it is feasible to get your money back from con artists. Please feel free to contact recoveryhacker101[at]gmail[dot]com if you have lost money or have experienced theft of bitcoins or any other cryptocurrency. He will be able to assist you in recovering your lost assets.”

Helpful Report

Posted 7 months ago

“I saw an interview over the much hype Tesla Financial program and invested the initial minimum of USD 240000, after then i started getting an incessant barrage of phone calls from this broker who tried to pressure me to increase my investment to the next and after so as to double my returns. I finally ended investing a total of USD 540000 before i tuned him off completely. When I demanded to withdraw my investment after 2months, he stopped taking my calls nor responding to my mails. I tried all means of communication and seeking help to retrieve my funds but i was unsuccessful. I am profoundly grateful to the entire company of the TheresachinRecovery and if you got same issues you can reach them through Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 for their willingness to help recover my funds despite my case falling short of their basic standard requirement. I now feel re-assured that these scammers will begin to hear a hissing sound turning louder everyday; thanks to the TheresachinRecovery”

Helpful Report

Posted 7 months ago

“After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ email 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

Helpful Report

Posted 8 months ago

“I had a very poor experience with this *** Bank. I deposited R5900 and the ATM was indicated deposit error after the payment was done, and it said "Out of Order" and the R5900 never reflected on my bank account. I immediately went inside brank they logged query and indicated i wait 24-48 hrs. And today i am being ****en told that i need to wait for 7 days .. These people are ****en skelem. I curse the day I join this bank.I want my money Capitec skel Bank. I will never stop until i get my cash back. I worked very hard for my money. I advise people never to use this bank i will cancel my services with them. Poor administration from the **** bank, they **** poor people. I want my money Capitec. I worked very hard for my money. I will not stop until you pay me back my money. I am suffering because you are telling me nonsense that i must wait 7 days that is nonsense I want my money now.”

Helpful Report

Posted 8 months ago

“I lost $440,000 in BITcoin when my cryptocurrency investment fell into the wrong hands, and I was taken advantage of during the time. After learning that it was neither traceable nor recoverable, I was on the verge of giving up until I came across an article on Quora about a RECOVERYEXPERT Mrs. Lisa Ellzabet. To my amazement, after working with her, She was able to retrieve $732,580 of the money I had lost. I am so appreciative that I was able to get my lost bitcoin back. When you reach her at (lisaellzabet 662 @ gm ail . com) and this number(+1 301 658 0921), She is always available to help.”

Helpful Report

Posted 8 months ago

“After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable.”

Helpful Report

Posted 8 months ago

“As a 40-year-old computer scientist, I delved into freelance work to supplement my income. Seeking additional streams of revenue, I turned to cryptocurrency trading as a side hustle. Initially, it seemed promising, and I invested $150,000 in Bitcoin with an investor I trusted. After a few months of successful trading, I decided to escalate my investment to $350,000. However, my world came crashing down when the company abruptly went out of business, leaving me stranded with significant financial losses. It was a devastating blow, and I felt helpless and betrayed. In my quest for justice and restitution, I confided in a family friend, who recommended The theresachin recovery group to me. I gave it some thought before deciding to get in touch with theresachin recovery group, whose work had great feedback and endorsements. Their professionalism and promptness really pleased me, and they offered me hope by thoroughly explaining the recuperation process. After she recovered everything for me, I Was more than willing to review the fantastic work she did. The theresachin recovery group is a great resource for any fraud victim looking for assistance in recovering their lost cryptocurrency or funds. Contact details: Call/ WhatsApp + 1 2 3 4 3 0 0 1 5 4 4 Email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m”

Helpful Report

Posted 8 months ago

“Poor service”

Helpful Report

Posted 8 months ago

“Well the department of Fraud should just be cancelled because one thing for sure is they don't do their job. They very quick to say they cant assist no can they retrieve your money , yet they request you to open a case at the police station come with a case number as a form of investigation and now you up and down with the police for nothing. i lost 9000 from fraud of which the people that where doing the fraud are using a capitec business account. Im very hurt by the service and for all the time i spent up and down with the police trying to solve a dead end case.”

Helpful Report

Posted 8 months ago

“Can't understand why capitec doesn't have a option for a customer to purchase he's goods on budget”

Helpful Report

Posted 9 months ago

“Worst bank in the world bn waiting for 3 days for a international payment nothing has bn done useless bank I'm pulling out as soon as I get a chance slow and unreliable”

Helpful Report

Posted 9 months ago

“Awesome service from Monica Mahlangu, Delmas branch she is super cool. I was opening a business account she told me that was her first time open a business account for a client, but wow she was really amazing her service is excellent. Thank you Monica you're the best👌”

Helpful Report

Posted 9 months ago

“I wish there is an option to give a ZERO star. Capitec Customer Care line is an absolute waste of time to phone. And their WhatsApp option is even worse. They might as well just delete the WhatsApp service alltogether, because their BOT knows nothing. You cannot do anything on the WhatsApp line at all. I have been trying for 4 HOURS to speak to a person in their Legal Department. And nobody picks up the phone. All I hear is irritating music that eventually stops playing after 30 minutes. When you try to call the Legal Department directly on 021 941 2230, a machine tells you that "your call cannot be completed right now. Please hang up and try again later". HOW MUCH LATER CAN A PERSON CALL YOU???? Disgusted client.”

Capitec Bank 1 star review on 30th July 2024

Helpful Report

Posted 9 months ago

“Awful service, holding back monies for no reason Randy Roberts from Capitec is useless at his job no communication. Jannie Please sort out your staff.”

Helpful Report

Posted 10 months ago

“What a professional client care service provided by Siziwe, the language used, the tone, the product knowledge the skill to resolve a problem let alone understanding the dynamics of the issue and letting me know upfront and how best can it be resolved in the event. The overall service was to the t and wish she could be a team leader and teach the team to do the same and all customers would be happy just as I am. She knows, loves and respects her job and put Capitec customers first. Proud to be Capitec customer because of such a service which would not be there if she did not choose to be nothing but the best. Whoever, trained her, trained a willing person to do the right thing. Thanks Capitec to employ Siziwe, you have an asset there, hope you making her feel it otherwise other banks or competitors would take her any day with best offers. Tell her I said thank you please. From International client.”

Helpful Report

Posted 10 months ago

“Biggest Con Artists Ever. You make arangements to pay back your loans they exept it and then 3 months down the line they take 3 payment in the same month. 2 times full instalements and the arrangement amounts 3xepted by them. And whennyou phone them they simply say they have th3 right to take as much money as they want to bring the loans back on date and that the agreed arrangement is to small to pay back. Now they leave me in a possition werw i cant feed my family or even get tonwork.”

Helpful Report

Posted 10 months ago

“Please and please flee from this bank they are nothing but a scam, they ripped me $40,000 after making complains they never solved my challenge. 𝗜 𝗥𝗘𝗖𝗢𝗩𝗘𝗥𝗘𝗗 𝗠𝗬 𝗠𝗢𝗡𝗘𝗬 𝗪𝗜𝗧𝗛 𝗧𝗛𝗘 𝗛𝗘𝗟𝗣 𝗢𝗙 MADACOVI. CO”

Helpful Report

Posted 10 months ago

Capitec Bank is rated 1.9 based on 309 reviews