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Capitec Bank Reviews

1.8 Rating 374 Reviews
20 %
of reviewers recommend Capitec Bank

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Capitec Bank 1 star review on 10th April 2026
Nicholas Rodriguez
Capitec Bank 1 star review on 17th January 2026
Adam’s Green
Capitec Bank 3 star review on 26th June 2025
Ayesha
Capitec Bank 2 star review on 12th June 2025
Owen Carleton
Capitec Bank 1 star review on 2nd June 2025
WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company
Capitec Bank 1 star review on 20th May 2025
Anonymous
Capitec Bank 1 star review on 11th May 2025
Mike Perry
27
Anonymous
Anonymous  // 01/01/2019
I sold my vehicle yesterday and then he paid R50,000 that was our deal , but Capitec Bank said he was recently identified as being involved in suspected fraud ,so they will be placed on hold.... right now I'm sitting without money,it's very unfair...thanks but no thanks
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Posted 1 year ago
They are scammers .Fortunately for me, I was lucky to get help to recover my money with a recovery team. Contact alfred bernard 799 @ Gmail . Com, if you are having issues withdrawing your money from your investment broker, he can help you get your money back the way he did for me, contact him to assist you in getting your money back.
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Posted 1 year ago
"Warning: Scammed by capitec Bank But thanks to RESORUS.COM, I recovered my losses! Their expert team fought tirelessly for me, securing a full refund. Grateful for their diligence and professionalism. If scammed, don't give up! RESORUS.COM truly delivers. 5/5 stars. Highly recommended!"
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Posted 1 year ago
I’ve received a great service from Awelani n Mathye excellent service from Elim branch they deserve an award
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Posted 1 year ago
I will change capitec very soon woo the lines at the atm are always very long sometimes the other atm is not working becouse mostly they have just limited atm new Germany branch is a very busy branch but only 2 atm
Capitec Bank 1 star review on 19th November 2024
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Posted 1 year ago
“Five months after starting my investment, I began to feel uneasy when I attempted to make my first withdrawal. My account, which held over $70,000, was unexpectedly locked, and I was told to reach out to customer service. Despite my repeated attempts to access my funds, they ignored every request. After confiding in a colleague, they recommended I contact RESORUS.COM. Their team guided me through the process and helped me successfully recover my money.
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Posted 1 year ago
They look real and very serious until you gave them a try. They will ask you ton of documents to prove your identity until you get tired to do so. They suspended my withdrawals as well as my balance of $15000. Stay away from this investment comapant because they don't allow withdrawal after you invested until I report them and got all my funds back. All thanks to RESORUS.com they have a good consultation and all needed to help you recover your funds a trial will convince you.
Capitec Bank 2 star review on 18th November 2024
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Posted 1 year ago
Hello, I lost my bank card on Saturday and, upon realising it, I immediately went onto my app to disable the "Tapping Function." Feeling that I had taken precautionary measures, I continued with my day. However, two hours later, I received notifications showing that my card was being used in Hillbrow—a place I rarely, if ever, visit. This was alarming. I rushed to the Capitec branch at Carlton Centre for assistance. The staff member I dealt with provided me with some numbers and what she described as a "case number." After the weekend, on Monday 18th November, I called the bank, expecting solutions. Instead, I encountered a frustrating hour where blame was placed on me for not fully stopping my card. I explained that I did not disable my card entirely because I rely on Apple Pay for transactions. Shockingly, one of the staff members suggested I go to Hillbrow to claim my money back directly from the merchant—essentially asking me to risk my safety. At this point, I’m over the money I lost, but I feel compelled to share this experience to warn others. Capitec’s response was unhelpful, dismissive, and, frankly, alarming. Rather than providing real solutions, they shifted the blame onto me. It is evident that the "Tapping Function" is poorly designed, and implemented without adequate security considerations. The only "security" Capitec offers is hope, and hope is not something you can rely on to protect your finances. Avoid this bank if you value peace of mind and security for your hard-earned money. Take your salary elsewhere to make it through the month without stress.
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Posted 1 year ago
I don't wanna talk about it I just want my money ,I hate capitec worse bank ever
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Posted 1 year ago
Capitec Westgate at the 1st floor has agents with the worst attitudes. Stinking attitudes. If an agent doesn't want to work they should stay at home. Came to get a new card and was met with a hostile horrible attitude. I'll be changing banks.
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Posted 1 year ago
Capitec staff rude and live better rewards is a joke I used the Shell partnership for the live better reward, however on the 10th of October I did not get my reward. I went on WhatsApp to inquire with proof of the transactions both from my transaction list with capitec as well as shell v+ and I was told an incidents logged and I will here within 24-48 hours. I followed up 12 days later as I had heard nothing from them and I was told it takes 7-14 BUSINESS DAYS. It's now the 6th of November and I'm told they cannot confirm when it will be attended to. I then preceeded to request a manager and a Charlize "Supervisor on duty" had absolutely no time for me, said what IT wanted to say and closed the chat. Beaides the lack of competence, the rudeness and unprofessionalism from Charlize takes the cake. Keep your ****** live better nonsense and your rude staff.
Capitec Bank 1 star review on 6th November 2024
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Posted 1 year ago
Some online crypto brokers deceived me to invest with them and they stole more than $330,000 worth of bitcoin . I was able to recover my money back from them with the help of wiki help desks at wikihelpdesks @G- mail . c om it is better to stay away from online investments
Capitec Bank 4 star review on 3rd November 2024
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Posted 1 year ago
Rose Hoover teams provided exceptional service in helping me recover my lost funds from these scam brokers. Their team was highly professional, knowledgeable, and efficient in tracking down my lost money. What stood out was their clear communication and commitment to resolving the issue quickly. They made a daunting process much easier, and their expertise gave me confidence throughout. If you’ve fallen victim to fraudulent brokers, Rose Hoover teams are a trustworthy resource to help you reclaim your money and also get compensated. If you are a victim of a scam kindly contact her via:: Email:: rosehoover 90 ( @ ) gmail . com. WhatsApp:: +1 ( 301 ) ...409... ....2753.......
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Posted 1 year ago
Losing my funds was a devastating experience, but Supreme Assets Recovery Team gave me renewed hope. From our first conversation, their team was compassionate, professional, and fully committed to my case. They handled every detail with precision and kept me in the loop at each stage, making me feel secure throughout the process. Thanks to their expertise and relentless efforts, I was able to recover my lost funds. I’m beyond grateful for their dedication and can’t recommend them highly enough to anyone in need of recovery assistance. W-h-a -ts -A-p-p: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓 At 𝐠𝐦𝐚𝐢𝐥. 𝐜𝐨𝐦
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Posted 1 year ago
I received the best service from Mmaselo Manabile from Client Care today. She went above and beyond in making sure I understand every step of what I was enquiring about. Her patience and professionalism just made my day!
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Posted 1 year ago
Capitec has exceeded my expectations regarding a licence renewal I done online on Saturday and received my licence today at 08h30 sharp. This is phenomenal customer service. Thank you
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Posted 1 year ago
What a joke, been struggling for days to get a new card fir my business (prev mercantile) keep sending secure messages and no positive outcome. WHERE IS THE CEO TO DEAL WITH THIS? I WANT HIM TO EXPLAIN WHY!! Going to put this on all other social media platforms hoping he will respond.... otherwise I will take my businesses somewhere else and take out all the card machines of capitec in my store.
Capitec Bank 1 star review on 27th October 2024
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Posted 1 year ago
Your Consultant are very rude, especially the one located at pumlani mall, inside the mall
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Posted 1 year ago
The support from M E R S E Y H I P .C O M and their committed team was instrumental in preventing the complete loss of my assets. Even with my prior knowledge, I was misled into registering and investing $6,000 on their fraudulent website. M E R S E Y H I P .C O M played a crucial role in guiding me through the process of filing a fraudulent case against them, resulting in the total recovery of my investment. I would like to express my sincere gratitude to M E R S E Y H I P .C O M.
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Posted 1 year ago
Fraudulent transactions have been going off on my bank account. These are recurring. The bank's stance? No, we will not reverse the transactions even though I explained that in the past they did this because it's a matter between creditor and debtor. Now they say the ONLY way I can resolve this is to get a new account. This after many many years of having the same account. Do they even understand the implications? I thought Capitec was the frontrunner in service and protection of its clients. The lady at my Fourways Crossing branch was also quite unhelpful. Unacceptable. I expect my bank to protect me.
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Posted 1 year ago
Capitec Bank is rated 1.8 based on 374 reviews