CareMax Reviews

Name: CareMax
Rating: 4.51

4.5 Rating 2,125 Reviews

88 %

of reviewers recommend CareMax

4.5

Based on 2,125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

Write Your review

Tell us how CareMax made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 5 years ago

“Fast delivery.”

Helpful Report

Posted 6 years ago

“I had a problem with my nebulizer that stopped working after it tipped over. After a couple of days it is once again working fine. Customer care was prompt replying to my email.”

Helpful Report

Posted 6 years ago

“I had a problem with the clam for the pump but a new part arrived 3days after my complaint”

Helpful Report

Posted 6 years ago

“Pretty good it helps alot when running good product”

Helpful Report

Posted 6 years ago

“Product arrived at approx time. Used for coue of days does give instant relief.”

Helpful Report

Posted 6 years ago

“Was a little late. But understandable due to vivid. Other than that happy customer thank you”

Helpful Report

Posted 6 years ago

“I'm giving it a high rating because I'm going to assume it's really good based on a cheaper Tens Machine I currently use which is also quite good. I haven't actually received the machine yet (3 weeks and counting), because of the Covid situation in Melbourne. I look forward to receiving it and trying out the slippers mostly!”

Helpful Report

Posted 6 years ago

“Prompt shipping and effective device”

Helpful Report

Posted 6 years ago

“Very happy with the Tens combo, work well with many programs to choose. Only criticism would be the instructions are basic and doesn't explain how to use all the programs in detail.”

Helpful Report

Posted 6 years ago

“Prompt with all aspects of my order and inquiries”

Helpful Report

Posted 6 years ago

“Caremax was quick at responding to orders and get them delivered. The only comments I would like to provide is that when I went to purchase another one of the same brand the price had gone up within a few days of my original purchase. Also I find the top bad is not always secure so when running hard/sprints the mask does fall down. However using the mask for general exercise is great for training.”

Helpful Report

Posted 6 years ago

“a little slow.”

Helpful Report

Posted 6 years ago

“Have only worn the belt 3 times but it helps me stand and walk longer by supporting and stretching my spine. I don’t wear it much only when I know I’m going to be on my feet a long time as I don’t want to weaken my back muscles anymore than they already are.”

Helpful Report

Posted 6 years ago

“Very happy with the service and when we accidently type the wrong suburb and sent them a email of the problem they were quick to respond.”

Helpful Report

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

“Quick delivery”

Helpful Report

Posted 6 years ago

“My unit give me a nasty shock when I go from level 2 to 3. Does give good pain relief”

Helpful Report

Posted 6 years ago

“Delivery was slow but I attribute that to circumstances surrounding covid19, and there was little communication regarding stages of my order, a little more communication would have been appreciated”

Helpful Report

Posted 6 years ago

“Item arrived fairly quickly but I didn’t otherwise require additional service.”

Helpful Report

Posted 6 years ago

CareMax is rated 4.5 based on 2,125 reviews