CareMax Reviews

Name: CareMax
Rating: 4.57

4.6 Rating 1,308 Reviews

91 %

of reviewers recommend CareMax

4.6

Based on 1,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is light in weight and easy to use and the ten's machine really help in pain management. I really like to use it.”

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Posted 4 years ago

“I have not been using this device long and need more time to complete testing it so I'm unsure if I find it useful or not”

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Posted 4 years ago

“It is awesome and makes traveling safer and loads easier... 😊”

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Posted 4 years ago

“I didn't know the stickiness of the pads would go away so quickly. I want to know how I can clean the pads or how I can purchase only the extra pads”

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Posted 4 years ago

Hi Seung, Thanks for your feedback. You can re-activate the pads a few times. Please refer to the information on this page https://www.caremax.com.au/blog/Electrode-Placement/ To purchase extra pads, please find links below. https://www.caremax.com.au/premium-tens-electrode-pads-5-cm-x-5-cm https://www.caremax.com.au/premium-tens-electrode-pads-15-x-10cm-pin

Posted 4 years ago

“Great little Machine. Took me a little while to work it out but got there in the end”

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Posted 4 years ago

“The machine is great, tens works beautifully. It does seem quite complicated to work and I would love some kind of clip/carry case so I can have it on whilst walking around.”

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Posted 4 years ago

hi Kelly, Thanks for your feedback. Yes, we will be introducing the clip and carry case late this year. Will let you know once we have them in stock. Thanks. Regards, Caremax

Posted 4 years ago

“Product itself is very good however very disappointed that the power source is an added extra. Any goodwill for the product is somewhat lost with this ill thought out marketing strategy.”