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CareMax Reviews

4.5 Rating 2,038 Reviews
88 %
of reviewers recommend CareMax
4.5
Based on 2,038 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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I had a package get lost and they wouldn’t refund me for two months; until I bought more electrodes. It’s like they didn’t believe me, or the mail system that said the package hadn’t moved since January 21st. I begged them to send my new order in a bigger box to prevent it getting lost which they did, but they didn’t stuff the box with anything so it arrived crushed and partially open.
Helpful Report
(Vermont 3133) - Posted 1 year ago
Caremax uses Aramex THE WORST, MOST UNRELIABLE "delivery" company in Australia. Sadly some businesses are prepared to jeopardise their own image and customer base by using these inept, incompetent, usually late, sometimes damaged, unreliable buffoons to carry their customers supplies.
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(Vermont 3133) - Posted 1 year ago
The sizing of the harness is incorrect as the unit is small
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(Vermont 3133) - Posted 1 year ago
Good quality and very quiet
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(Vermont 3133) - Posted 1 year ago
Easy to use website. Quick delivery.
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(Vermont 3133) - Posted 1 year ago
I was really impressed with how it only took 5 day to deliver my product, from when i ordered it, plus what I received I had extra products as part with my order, which I never got that with no other products I brought before. I'm happy to buy products when I need it. Thank you
CareMax 5 star review on 23rd March 2025
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(Vermont 3133) - Posted 1 year ago
Good service my product was exactly as I ordered and delivered on time
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(Vermont 3133) - Posted 1 year ago
Excellent serviced
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(Vermont 3133) - Posted 1 year ago
ARAMEX Easily THE WORST, MOST UNRELIABLE "delivery" company in Australia. Sadly some businesses are prepared to jeopardize their own image and customer base by using these inept, incompetent, usually late, sometimes damaged, unreliable buffoons to carry their customers supplies.
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Posted 1 year ago
Great service. Got exactly what I ordered.
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(Vermont 3133) - Posted 1 year ago
I was very surprised that my package arrived the day after I placed the order. Thank you so very much, Charge did not take long and I could use it almost straight away.👍
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(Vermont 3133) - Posted 1 year ago
Never received the tracking number or product
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(Vermont 3133) - Posted 1 year ago
Very easy & convienient.
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(Vermont 3133) - Posted 1 year ago
Quick and easy purchase and alot of different sizes and options with electrode pads which is great
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(Vermont 3133) - Posted 1 year ago
:)
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(Vermont 3133) - Posted 1 year ago
Took a week and 2 emails to respond to an enquiry.
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(Vermont 3133) - Posted 1 year ago
Brilliant product and I could even pick it up locally. The person I met at the factory (the owner?) was a delight and this company deserves our support as a small local business based in Mitcham (Victoria Australia). We bought this product for our dog, who is lame but plan to use it on ourselves as well! The best thing was the fantastic sale price. We found nothing available elsewhere that was anywhere near the small amount that we paid.
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(Vermont 3133) - Posted 1 year ago
Great service quick postage
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(Vermont 3133) - Posted 1 year ago
Tried a friend’s TENS machine and was happy enough with the results to research some options and get one myself. Chose the CareMax because it looked more versatile than many and I liked it’s low output ability for vegas nerve options and it’s a rechargeable battery. Within a week my daughter tried and loved it, and a week later my wife was so impressed she’s bought her own too ! Service was fabulous and each unit arrived within a week of ordering.
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(Vermont 3133) - Posted 1 year ago
Very good
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(Vermont 3133) - Posted 1 year ago
CareMax is rated 4.5 based on 2,038 reviews