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CareMax Reviews

4.5 Rating 2,125 Reviews
88 %
of reviewers recommend CareMax
Company Reviews Product Reviews
6,501
 Metrics Info
4.5
Based on 2,125 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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Christine Trewartha
Verified Buyer
“Service is quick and easy process all up”
Helpful Report
(Vermont 3133) - Posted 5 months ago
BELINDA
Verified Buyer
“As long as you read the instructions carfully, you will be fine!”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Jodie Scott
Verified Buyer
“Face LED cheaply made, but doable. Delivery took quite a while.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Liv
Verified Buyer
“great service came so quick and easy to use”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Craig
Verified Buyer
“I haven’t got them….. they’re stuck at the post office….. people work during business hours. Review your postage method”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Donna
Verified Buyer
“Excellent quick post”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Vicki Finnigan
Verified Buyer
“My physiotherapist is happy tens machine, lm using it very day and so far I’m getting some pain relief”
CareMax 5 star review on 20th April 2026
Helpful Report
(Vermont 3133) - Posted 5 months ago
K
Verified Buyer
“Very easy and sleek machine. Highly recommend”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Rosemary
Verified Buyer
“Fast shipping and a fair price. Plenty of information to help me decide to purchase.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Chris Webster
Verified Buyer
“The machine works as described. Assists me in the recovery of painful knees after running. Haven't used the TENS function yet. Took a star off only because the instructions could have done with some editing.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Anonymous
Verified Buyer
“Best Tens/Ems ever”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Julia
Verified Reviewer
“I am satisfied because it is very warm and safer than an electric blanket. My daughter loves it.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Very good very prompt”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Anne Davey
Verified Buyer
“I don’t think instructions give any clear indication the difference between TENS Mass & EMS. Also why are the electron wires red & black. This is not explained. Does it matter which colour goes where?”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Anthea
Verified Buyer
“I did not receive this purchase. Communication was not great. I had to keep getting in touch and responses were slow.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Toni Burns
Verified Buyer
“Have tried to phone the day after I received my order only to hear a recorded message saying to send an email for a faster reply. Emailed numerous times only to have email sent back saying that message could not be delivered.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Gerard McDonald
Verified Buyer
“The Caremax pre 2.0 was delivered efficiently and it does what it is claimed to do. It has assisted my wife considerably with her pain management. In the near future we will be travelling and the unit is light and compact so it will be going along with us.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Anonymous
Verified Buyer
“Customer service was really really helpful, prompt reply and organised extra express shipping for me after I'd already placed my order. I would have really really appreciated some sort of size guide when purchasing this - I initially had purchased the larger one and found it the wrong fit, so I then had to pay again for a smaller size. Sad face.”
Helpful Report
(Vermont 3133) - Posted 5 months ago
P
Verified Buyer
“Excellent product, great customer service!”
Helpful Report
(Vermont 3133) - Posted 5 months ago
Anthony
Verified Buyer
“Easy and quick delivery”
Helpful Report
(Vermont 3133) - Posted 5 months ago
CareMax is rated 4.5 based on 2,125 reviews
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