CareMax Reviews

Name: CareMax
Rating: 4.52

4.5 Rating 1,807 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, excellent communication, very fast post, and the product works extremely well”

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Posted 5 years ago

“Delivery was slow but I attribute that to circumstances surrounding covid19, and there was little communication regarding stages of my order, a little more communication would have been appreciated”

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Posted 5 years ago

“Item arrived fairly quickly but I didn’t otherwise require additional service.”

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Posted 5 years ago

“Great little unit with powerful output when needed.”

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Posted 5 years ago

“Quick to respond and helpful while I was choosing which one to buy. Now works perfectly for what we needed.”

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Posted 5 years ago

“Excellent service. Great product. Quick arrival. Thank you.”

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Posted 5 years ago

“Seems very easy to use”

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Posted 5 years ago

“very good service. product is as described”

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Posted 5 years ago

“I find it very difficult to get the setting I want. The directions should be much clearer.. for instance step by step . If I fluke massage for shoulders, I have no idea how to get one of the 3 massage options.. I’ve tried to follow the instruction manual but it’s not helpful for me. Otherwise I do like the treatments I’ve managed to work out but it’s all hit and miss! I’ve used the Hidow tens machine for years and that was very simple.”

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Posted 5 years ago

“Quick delivery. Products as described.”

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Posted 5 years ago

“Prompt service,”

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Posted 5 years ago

“I was having some severe shoulder pain saw numerous doctors physio and spinal but within 2 weeks pain has nearly all gone 👌👌👊”

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Posted 5 years ago

“The tens unit delivered very quick ,a big thank you , wow how this unit is exceptionally good .I placed the 4 pads on my swollen knee twice on the first day of receiving my tens unit, next day the same thing the pain was a lot less ,and half the pain tablets the third day no pain and no pain killers , wow I can now go for walks up to 3 km to day and no pain but I will apply the tens pads tonight again ,I expect to be pain free from now on.My friend Ann who is a nurse has seen the difference in my walking, now she wants the same tens unit as mine to control her pains.”

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Posted 5 years ago

“We purchase this product for my son who has disability and doesn't understand how to blow his nose. He allows us to place the mask over his nose & mouth for 10 seconds and inhale the mist, which making it much easier to clean the mucus with a suction. I thought about using facial steamer, but this nebuliser is much more safer and easy to carry when out and about. Highly recommend.”

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Posted 5 years ago

“Great machine, does the job”

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Posted 5 years ago

“Will shop with use again”

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Posted 5 years ago

“Very efficient service”

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Posted 5 years ago

“Fast delivery and quality products”

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Posted 5 years ago

“not happy i wanted gel for my tens machine and you sent me gel for ultra sound machine.it was to runny to stick to my skin.not happy have to look in another supplier”

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Posted 5 years ago

“It was an easy purchasing experience, the website was very clear. I did not need to email or call Caremax about any aspect of the transaction and it arrived quickly”

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Posted 5 years ago

CareMax is rated 4.5 based on 1,807 reviews