CareMax Reviews

Name: CareMax
Rating: 4.52

4.5 Rating 1,806 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 4 years ago

“Great service. Quick delivery.”

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Posted 4 years ago

“Very efficient and easy to order products”

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Posted 4 years ago

“Efficient service and great product.”

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Posted 4 years ago

“Work perfectly”

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Posted 4 years ago

“Purchase was easy and product was delivered in a timely manner.”

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Posted 4 years ago

“Buttons on machine seem a tad iffy. I have to press either really hard or multiple times. However, I enjoy the operations of what the machine has to offer.”

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Posted 4 years ago

“Very good product, reasonably prompt service considering Covid. Caremax communications about when they sent the item could have been better.”

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Posted 4 years ago

“No phone number, forced to use online chat. Online chat says no one available and that they will respond within 24 hours. 9 Days later, my message is still on "unread" and no response to the question I sent via email. With communication non existent and no way to directly contact them, I would hate to be a customer having to negotiate a warranty repair through Caremax.”

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Posted 4 years ago

“Service was excellent. Tracking and information all accurate.”

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Posted 4 years ago

“Been great, delivery was fast. Blood pressure machine works great, only small so not taking up lots of room.”

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Posted 4 years ago

“Service was excellent arrived on time”

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Posted 4 years ago

“Great service - excellent communication and fast delivery. Highly recommended!”

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Posted 4 years ago

“Fast delivery. User-friendly website and good pricing!”

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Posted 4 years ago

“So far so good. To early to tell about their longevity”

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Posted 4 years ago

“It has changed my life”

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Posted 4 years ago

“These are the best pads on the market thank you!”

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Posted 4 years ago

“Mate this device is brilliant very powerful and can take with you”

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Posted 4 years ago

“Liked the products”

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Posted 4 years ago

“Love the unit. It has helped with arthritic hands and knees. Delivery was fast and service was excellent. I would recommend your company.”

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Posted 4 years ago

CareMax is rated 4.5 based on 1,806 reviews