CareMax Reviews

Name: CareMax
Rating: 4.52

4.5 Rating 1,806 Reviews

89 %

of reviewers recommend CareMax

4.5

Based on 1,806 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

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Email:

enquiries@caremax.com.au

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CareMax 5 star review on 28th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good. Product works as it should, not quite next day delivery but that’s being too picky 😜”

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Posted 4 years ago

“This combo machine has been so helpful with my backpack. My sister inlaw borrowed it during her labour and she found it very helpful too. Great product. Thanks”

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Posted 4 years ago

“Helpful customer service”

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Posted 4 years ago

“Appreciate the accessories I was abe to purchase for the unit. Large buttons helpful/easier to use for the older person I purchased this for.”

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Posted 4 years ago

“Great service, delivered quick!”

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Posted 4 years ago

“Delivery made through Aus post, came quickly.”

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Posted 4 years ago

“Great product and fast to ship but after sales support poor. I worked out answers to my questions despite asking for help.”

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Posted 4 years ago

The record shows your message has been responded 3 hours after. and we apologize for the late reply, however please understand we are experiencing understaffing due to the current covid-19 lockdown restriction.

Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“Simple and efficient”

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Posted 4 years ago

“I use this for my boxing gloves. Its a great product and works really well. Arrived quickly.”

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Posted 4 years ago

“Product fantastic. Delivery fast. Just need cleare instructions to where you want payment transfer emailed to as the one it said was not received when I purchased second one for a friend and payment could not be located, which in turn delayed delivery.”

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Posted 4 years ago

“All good arrived quickly”

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Posted 4 years ago

“Quick and accurate!”

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Posted 4 years ago

“Love the machine ,After misunderstanding how to connect pads all good”

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Posted 4 years ago

“Very fast shipping and quality product”

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Posted 4 years ago

“Excellent although phone hours of business not always valid”

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Posted 4 years ago

“I was very impressed with the customer service I received and the product. Well done CareMax !”

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Posted 4 years ago

“I have tried a number of different TENS units but CareMax is the best!”

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Posted 4 years ago

“The service at CareMax has been excellent! Helpful, friendly support staff and quick response times :)”

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Posted 4 years ago

“I found the unit fantastic, free of wires. Very easy to use. The only negative thing would be please increase the time. I found 15 min was not enough. The pads arrived damaged, sent an email and in a few days was sent new ones. The service was great and very quick response. I have recommended to friends. Thanks for some relief for my chronic back pain. n”

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Posted 4 years ago

CareMax is rated 4.5 based on 1,806 reviews