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Carethy Reviews

1.4 Rating 1,027 Reviews

9 %

of reviewers recommend Carethy

Company Reviews

1.4

Based on 1,027 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+34851 000 530

Email:

experience@carethy.net

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Carethy 1 star review on 26th March 2024

Carethy 1 star review on 19th February 2024

Carethy 1 star review on 28th January 2024

Carethy 1 star review on 28th September 2022

Alex Chervonenko

Carethy 1 star review on 28th September 2022

Alex Chervonenko

Carethy 1 star review on 28th September 2022

Alex Chervonenko

Carethy 1 star review on 28th September 2022

Alex Chervonenko

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many Thanks for excellent communication and service. Very fast delivery - 8 days to Ireland. Very good products. Highly recommend company Carethy and the brand of "Babaria" Muchas gracias por el excelente servicio y producto. Recomiendo productos de la marca "Babaria", lo he estado usando por muchos años.”

Posted 3 years ago

“I placed my order April 22, with an expected delivery of May 6 or 7. I decided to look up some reviews of the website after I had already placed my order, and found a ton of low reviews, of people saying they never received their orders, or got the wrong thing, etc. I was kind of nervous, but I couldn't see a way to cancel my order, so I just decided to wait and see. I got an email that it was being prepared to ship, and the next week or so I would check the shipping number to look for any updates. I ended up getting my package May 4, two days earlier than they had told me in the beginning. Included was a little sheet of paper explaining the situation - how their manufacturers are overwhelmed because of COVID-19, and that they were finding it impossibly to supply some products that were for sale on their website, like hand sanitizer. I had ordered some hair dye, shampoo, and a hair oil. No masks or sanitizers or anything like that. Based on that, I kind of feel like most of these angry reviews are from people trying to buy hand sanitizer or whatever online (even though soap actually works better than sanitizer, but whatever). As of right now, I actually can't find hand sanitizer on their website anymore. TLDR; If you're just looking to order normal stuff that you would normally order from Carethys, go for it. I had no problems at all, and actually received my order earlier than estimated. If you're looking to buy masks or hand sanitizer, look somewhere else. Or just buy soap.”

Posted 3 years ago

“They fulfilled my order perfectly and delivered it on time, as promised. I read poor reviews after ordering and was worried, but I have been delighted by this company.”

Posted 4 years ago

“I got my goods just now - after 5 working days (from Spain to Czech Republic by GLS), in Covid time it was very quickly. I recive all I ordered: two hair colours. Elina, Prague”

Posted 4 years ago

“I ordered through Carethy as products were at a great price! Within a week my order was confirmed as shipped, however, the reference would not work. At this point, I googled the company and after seeing all the negative reviews, believed I was scammed! Very happy to say, a week and a half after receiving shipped email, my package has arrived in perfect condition, will all the items I had ordered. I would give it time to arrive before worrying based on reading bad reviews. I was very happy and will order from Carethy in the future.”

Posted 4 years ago

“I ordered through Carethy as products were at a great price! Within a week my order was confirmed as shipped, however, the reference would not work. At this point, I googled the company and after seeing all the negative reviews, believed I was scammed! Very happy to say, a week and a half after receiving shipped email, my package has arrived in perfect condition, will all the items I had ordered. I would give it time to arrive before worrying based on reading bad reviews. I was very happy and will order from Carethy in the future.”

Posted 4 years ago

“Failedto deliver goods.Failed to respond to emails.Failed to refund money.Scam site.dont buy from these people.”

Posted 4 years ago

“Unsure about all of the really bad reviews here, I ordered two Braun digital thermometers and they arrived within the time limit and were well packaged, no complaints at all.”

Posted 4 years ago

“Ordered multiple times from them, the items always arrived and as described. My experience was positive.”

Posted 4 years ago

“Delivery 2 weeks. Good packaging. Great product.”

Posted 4 years ago

“I was desperate for hand gels so placed order for 10 for 2.49.each 100ml, soon after i found out this site may be fake and might be scammers, a few weeks went oast nothing but they did say delivery will take till 23rd march but received it earlier today 20th march and i am very pleased shouldve ordered more”

Posted 4 years ago

“I ordered hair products from Carethy previously and reordered same products again. THEY ARRIVED! Now after having read the reviews from others regarding NOT receiving their orders, I thought "Ok, I'll put it down to experience & take the loss and learn from it" Then my order arrived promptly! Maybe it's the competition who have the problem.”

Posted 4 years ago

“The worse... please don't buy from them”

Posted 4 years ago

“I was quite concerned about receiving my order after reading all the negative reviews. I’m happy to say that I received my items on time and with no issues. I will order again in the future.”

Posted 4 years ago

“Been waiting for 16days. Still not arrived”

Posted 4 years ago

“I ordered some Bourjois Paris foundation from Carethy as it was the cheapest I could find online, after reading the terrible reviews I was concerned I’d lost my money but I received the items promptly after my confirmation email. Thank you!”

Posted 4 years ago

“I'm a current customer and I've never had any problems. What I like most about Carethy is that they have an incredible variety of products!”

Posted 4 years ago

“I'm a frequent customer at Carethy and Biuky. They have many product categories and competitive prices.”

Posted 4 years ago

“really easy tu use”

Posted 4 years ago

“Awesome webshop, easy to use”

Posted 4 years ago

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Carethy is rated 1.4 based on 1,027 reviews