Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,617 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“Made one purchase and they have spammed my inbox”

Helpful Report

Posted 2 months ago

Dear Customer, Thank you for sharing your concerns with us. We apologize for any inconvenience caused by the email communications you've been receiving. We strive to keep our valued customers informed, but we understand that frequent emails can feel overwhelming. Your feedback is important to us as it helps us improve our customer experience. If you would like assistance in managing your email preferences, please feel free to reach out to our customer service team. Thank you for your understanding. Warm regards, Team Carrolls Irish Gifts

Posted 2 months ago

“Great quality delivered in time lots of lovely souvenirs claddagh collection is the best”

Helpful Report

Posted 2 months ago

Hi Mary, Thank you for your wonderful 4-star review! We're so glad to hear that you found our quality to be great and that the delivery was on time. The Claddagh collection is indeed special, and we're thrilled you love it. Your feedback inspires us to keep providing lovely souvenirs for our customers. We look forward to having the pleasure of serving you again! Warm regards, Team Carrolls Irish Gifts

Posted 2 months ago

“The delivery was very quick, within a few days to Germany. As always, the items were of premium quality and very comfortable to wear. Thank you to the great staff at Carrolls!”

Helpful Report

Posted 2 months ago

Hi Kirsten, Thank you for your wonderful 5-star review! We're delighted to hear that your order arrived quickly in Germany and that you found the items to be of premium quality and comfortable to wear. Our team works hard to ensure our customers are happy, and your kind words mean so much to us! We can’t wait to serve you again soon! Warm regards, Team Carrolls Irish Gifts

Posted 2 months ago

“Bought the Wacky Woollies tote bag for my niece in Australia. Lovely bag and great quality too 😊 She’s going to love it 😊”

Helpful Report

Posted 2 months ago

Hi Mrs, Thank you so much for your lovely 5-star review! We're delighted to hear that you found the Wacky Woollies tote bag to be of great quality. It's wonderful to know your niece in Australia is going to love it! Your support means a lot to us and keeps us motivated to provide the best for our customers. We look forward to serving you again soon! Warm regards, Team Carrolls Irish Gifts

Posted 2 months ago

“Top quality goods guaranteed! Great efficient delivery service too!”

Helpful Report

Posted 2 months ago

Hi Trevor, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our goods to be top quality and that our delivery service met your expectations. Your kind words motivate us to keep providing the best for our valued customers! We look forward to welcoming you back soon! Warm regards, Team Carrolls Irish Gifts

Posted 2 months ago

“Excellent!”

Helpful Report

Posted 3 months ago

Hi Valerio, Thank you so much for your excellent 5-star review! We're absolutely delighted to hear that you loved your experience with us at Carrolls Irish Gifts. Your support means the world to us and drives us to keep delivering the best possible service! We can’t wait to welcome you back again soon! Warm regards, Team Carrolls Irish Gifts

Posted 3 months ago

“Superb Service!!”

Helpful Report

Posted 3 months ago

Hi Virginia, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you experienced superb service at Carrolls Irish Gifts. Your kind words inspire us to keep delivering the best for our customers! We can't wait to have the pleasure of serving you again in the future! Warm regards, Team Carrolls Irish Gifts

Posted 3 months ago

“Quick delivery to Australia. The bronze dancer arrived safe and sound- packing was amazing. I am delighted with purchase and would definitely use Carrolls gifts again”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your amazing 5-star review! We're delighted to hear that your bronze dancer arrived safe and sound and that you were pleased with our packaging. It's wonderful to know you're happy with your purchase, and we truly appreciate your decision to shop with Carrolls Irish Gifts again! We look forward to serving you in the future! Warm regards, Team Carrolls Irish Gifts

Posted 3 months ago

“Very pleased”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear you're very pleased with your experience at Carrolls Irish Gifts. Your satisfaction is our top priority, and your kind words truly inspire us to keep up the great work! We can't wait to welcome you back soon! Warm regards, Team Carrolls Irish Gifts

Posted 3 months ago

“Order was good. On time got the products that were ordered. Very professional 🙂”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your great 4-star review! We're so pleased to hear that your order arrived on time and that you found our service to be professional. Your support motivates us to continue providing top-notch experiences for all our customers! We hope to see you again soon! Warm regards, Team Carrolls Irish Gifts

Posted 3 months ago

“Really quick delivery, I had an issue with one item missing , which was dealt with immediately and I received the next day. Great service”

Helpful Report

Posted 3 months ago

Hi Noelle, Thank you for your wonderful 5-star review! We're delighted to hear about your quick delivery and how our team addressed your issue promptly. Your positive feedback motivates us to keep delivering great service every day! We look forward to serving you again soon! Warm wishes, Team Carrolls Irish Gifts

Posted 3 months ago

“Excellent delivery and quality”

Helpful Report

Posted 3 months ago

Hi Patricia, Thank you so much for your excellent 5-star review! We’re thrilled to hear that you were pleased with our delivery and the quality of our products. Your positive feedback truly brightens our day! We look forward to welcoming you back soon! Warm wishes, Team Carrolls Irish Gifts

Posted 3 months ago

“Excellent service. Order was shipped quickly and goods arrived in perfect condition. I would definitely use Carrolls for gifts in the future.”

Helpful Report

Posted 3 months ago

Hi Jackie, Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced excellent service and that your order arrived in perfect condition. Your feedback means the world to us, and we're so glad you plan to choose Carrolls for future gifts! We can't wait to assist you again soon! Warm wishes, Team Carrolls Irish Gifts

Posted 3 months ago

“Absolutely wonderful service and quality is so good”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your wonderful 5-star review! We're so glad to hear that you enjoyed our service and found the quality of our products to be excellent. Your satisfaction is what we strive for, and we appreciate your kind words! We can't wait to serve you again in the future! Warm wishes, Team Carrolls Irish Gifts

Posted 3 months ago

“Quick delivery, very helpful in answering any questions I had.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your wonderful 5-star review! We're delighted to hear that you experienced quick delivery and found our team helpful in answering your questions. Your satisfaction is our priority, and we're here to assist you anytime you need! We hope to see you again soon! Warm wishes, Team Carrolls Irish Gifts

Posted 3 months ago

“I love doing my souvenirs shopping from Carrolld online since we don’t go into Dublin Very often. So convenient shopping online Thank you Carrolls Marjorie Bolten”

Helpful Report

Posted 3 months ago

Hi Marjorie, Thank you for your fantastic 5-star review! We're so pleased to hear that you find shopping online with us convenient, especially when you don't visit Dublin often. Your support means a lot to us! We look forward to helping you with your souvenir shopping again soon! Warm wishes, Team Carrolls Irish Gifts

Posted 3 months ago

“Great experience, quality product, swiftly delivered, happy customer.”

Helpful Report

Posted 3 months ago

Hi Katherine, Thank you for your amazing 5-star review! We’re thrilled to hear that you had a great experience with us and that you were pleased with the quality of your product and the swift delivery. Your satisfaction truly makes our day! We look forward to serving you again soon! Warm wishes, Team Carrolls Irish Gifts

Posted 3 months ago

“Fast delivery. The goods were properly packed. But it's a real pity that it's not possible to pay by PayPal or something else. Only credit card is possible. Too bad.”

Helpful Report

Posted 4 months ago

Thank you for your 4-star review! We’re delighted to hear that you appreciated the fast delivery and proper packing of your order. We also understand your concern regarding payment options, and we’re sorry for any inconvenience this may have caused. Your feedback is invaluable, and we will certainly consider it as we work to improve our services. We hope to serve you again soon! Warm wishes, Team Carrolls Irish Gifts

Posted 4 months ago

“Exactly What”

Helpful Report

Posted 4 months ago

“Arrived quickly, and is absolutely perfect!!! Could have been a smaller box...but all good! Thank you!!”

Helpful Report

Posted 4 months ago

Dear Nicolle, Thank you for your fantastic 5-star review! We're so glad to hear that your order arrived quickly and is just what you hoped for. We appreciate your feedback about the box size—your thoughts are always valued as we strive to improve! We look forward to your next visit! Warm wishes, Team Carrolls Irish Gifts

Posted 4 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,617 reviews