Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: 57/58 Upper O'Connell Stret, , Dublin, 57/58 Upper O'Connell Stret, , Dublin, Dublin
Rating: 4.56

4.6 Rating 7,174 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,174 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 29th March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchasing experience was positive. Carroll's was easy to order from and responded quickly when emailed about tracking. The glass I purchased was beautifully boxed, and the engraving was done perfectly, as promised. My only disappointment was the weight of the glass. It was much thinner than I anticipated. I was looking for a heavier Pint Glass. The one I purchased seems a bit too fragile.”

Helpful Report

Posted 2 months ago

Dear Louise,Thank you so much for taking the time to leave us a 4-star rating! We sincerely appreciate your feedback. We are thrilled to hear that your purchasing experience with Carroll's Irish Gifts was positive. We pride ourselves on making the ordering process easy and providing prompt responses to any inquiries. We are delighted that the glass you purchased was beautifully boxed and the engraving was done perfectly, just as promised. However, we apologize if the weight of the glass did not meet your expectations. We understand that you were looking for a heavier Pint Glass and found the one you purchased to be a bit too fragile. We value your feedback and will definitely take your comments into consideration as we continue to improve our products and offerings. If there's anything else we can assist you with or if you have any further suggestions, please do not hesitate to reach out. Thank you once again for choosing Carroll's Irish Gifts and for sharing your thoughts. We hope to have the opportunity to serve you again in the future. Warm regards, Carroll's Irish Gifts Team

Posted 2 months ago

“I loved using Carrolls. Bought 3 lovely Guinness glasses with engravements. The guys hurried the delivery for me so they arrived in time for my wedding. Thanks”

Helpful Report

Posted 2 months ago

Thank you so much, Donna, for taking the time to give us a fantastic 5-star rating! We truly appreciate your kind words and we are thrilled to hear that you loved using Carrolls Irish Gifts.We are delighted to have been able to assist you in purchasing the lovely Guinness glasses with engravements for your wedding. Our team worked hard to ensure a speedy delivery, and we're glad they arrived in time for your special day. Thank you for being such a loyal customer and for choosing Carrolls Irish Gifts. We look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out.

Posted 2 months ago

“Excellent customer care. I had a question about a product before ordering it and used their chat and my question was answered immediatly. Carrols staff is knowlegable, professional, and makes a customer confident about purchasing. Its also a legitimate Irish company. I have been singing the praises and will continue. Fast shipping too. Good quality stuff.”

Helpful Report

Posted 2 months ago

Thank you so much for your amazing 5-star rating, mk! We truly appreciate your kind words and we're thrilled to hear that you had an excellent experience with Carrolls Irish Gifts. We take pride in our customer care and are glad that our chat support was able to answer your question promptly. Our knowledgeable and professional staff is always ready to assist our valued customers, ensuring a confident purchasing process. Thank you once again for your kind words and support. We look forward to serving you again in the future!

Posted 2 months ago

“Bought Sheepie socks for a relative Quality is excellent Delivery was prompt”

Helpful Report

Posted 2 months ago

Thank you so much for your glowing 5-star review of Carrolls Irish Gifts! We're thrilled to hear that you had a positive experience shopping with us. We appreciate your kind words about the quality of our products, particularly the Sheepie socks you purchased for your relative. We take great pride in offering top-notch items to our customers. Additionally, we're pleased that you found our delivery service to be prompt. We value your feedback and hope to have the opportunity to serve you again in the future. Thank you once again!

Posted 2 months ago

“Beautiful gifts”

Helpful Report

Posted 2 months ago

Dear Anthony,Thank you so much for awarding Carrolls Irish Gifts with a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a wonderful experience with us. At Carrolls Irish Gifts, we strive to offer unique and beautiful gifts that capture the essence of Irish culture and heritage. It brings us great joy to know that our selection resonated with you and exceeded your expectations.

Posted 2 months ago

“The parcel was delivered after just a few days (Germany), but an ordered glass did not arrive with the right engraving and the gift box. After uncomplicated e-mail exchanges the glass was replaced with the proper engraving and the gift box. A few days later it arrived safely.”

Helpful Report

Posted 2 months ago

Dear Andrea,Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We are thrilled to hear that you had a positive shopping experience with us. We truly appreciate your valuable feedback regarding the delivery of your parcel. We apologize for any inconvenience caused by the incorrect engraving and missing gift box with your ordered glass. However, we are glad to know that our customer service team was able to swiftly resolve the issue through uncomplicated email exchanges by replacing the glass with the proper engraving and including the gift box. It's wonderful to hear that the replacement glass arrived safely just a few days later. We are committed to providing the best possible products and service to our customers, and your satisfaction is of the utmost importance to us. Thank you for choosing Carrolls Irish Gifts, and we look forward to serving you again in the future.

Posted 2 months ago

“Beautiful choice of gifts”

Helpful Report

Posted 2 months ago

Dear Lesley,Thank you so much for giving Carrolls Irish Gifts a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We couldn't agree more with your statement about the beautiful choice of gifts we offer. We take pride in curating a diverse selection that captures the essence of Irish culture and heritage. It's wonderful to know that our collection resonated with you. Once again, thank you for taking the time to share your thoughts. We hope to welcome you back to Carrolls Irish Gifts soon!

Posted 2 months ago

“My parcel was ordered on the 16th of January it has been Australia from the 31st of January and still hasn’t been delivered I ordered this to be delivered for a special birthday and I I’ve now been let down could you shed any light into when my parcel will be delivered thank you”

Helpful Report

Posted 2 months ago

Dear Brian,Thank you for taking the time to provide us with your feedback regarding your recent experience with Carrolls Irish Gifts. We genuinely appreciate your effort in sharing your concerns. Firstly, we would like to apologize for the inconvenience caused by the delay in delivering your parcel. We understand the disappointment of not receiving it in time for the special birthday. We sincerely apologize for letting you down in this regard. A member of our team will be in touch shortly. Once again, thank you for bringing this to our attention. We are committed to resolving this issue and ensuring your complete satisfaction.

Posted 2 months ago

“Prompt mailing service;wide range of wonderful gifts.”

Helpful Report

Posted 2 months ago

Thank you so much, Ian, for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to know that you had a wonderful experience with us. Our team takes great pride in providing prompt mailing services and offering a wide range of exceptional gifts. We hope to have the pleasure of serving you again soon.

Posted 2 months ago

“Great service! Easy and quick.”

Helpful Report

Posted 2 months ago

Thank you, Noreli, for giving Carrolls Irish Gifts a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. "Great service! Easy and quick." It's fantastic to know that our service met your expectations. We look forward to serving you again soon. Cheers!

Posted 2 months ago

“GREAT PRICES EXCELLENT COMUNICATION AND FAST DELIVERY”

Helpful Report

Posted 2 months ago

Dear ZAIDA, Thank you so much for your fantastic 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and are thrilled to hear that you had a great shopping experience with us. We take pride in providing excellent communication, offering great prices, and ensuring fast delivery to our valued customers. It's always our aim to exceed your expectations, and your satisfaction means the world to us. We are extremely grateful for your loyalty and continued support. Thank you, once again, for choosing Carrolls Irish Gifts. We can't wait to serve you with more exceptional products in the future!

Posted 2 months ago

“Glasses arrived quickly and the price was fair. I only wish there were more options on the engraving. The font is okay, but the size is on the small side.”

Helpful Report

Posted 2 months ago

“bought 2 tankards / mugs for my sister for her birthday and i was very pleased with them, wish i could have kept them for myself! :)”

Helpful Report

Posted 2 months ago

Thank you so much, Anya, for leaving us a wonderful 5-star rating on Carrolls Irish Gifts! We truly appreciate your kind words and are glad to hear that you were pleased with the tankards/mugs you purchased for your sister's birthday. It's always rewarding to know that our products bring joy to our customers. We understand the sentiment of wanting to keep them for yourself too! We hope your sister loved her gift, and we look forward to serving you again in the future.

Posted 2 months ago

“Perfect fast service, best ever”

Helpful Report

Posted 2 months ago

Thank you so much, Mary, for your incredible 5-star rating of Carrolls Irish Gifts! We genuinely appreciate your feedback and are thrilled to hear that you had a perfect and fast service experience with us. Our team strives to provide the best service ever, and knowing that we've achieved that with you truly makes our day. Thank you again for your kind words and for choosing Carrolls Irish Gifts. We look forward to serving you again soon!

Posted 2 months ago

“I find everything we purchase at Carroll's is top quality; service is extremely speedy and the shipping rate is better than what we can get in the US. I have already been telling friends at our favorite Irish Pub in US about you.”

Helpful Report

Posted 2 months ago

Dear Patricia,Thank you so much for your amazing five-star rating of Carrolls Irish Gifts! We truly appreciate your kind words and your continued support as a loyal customer. We are delighted to hear that you find everything you purchase from us to be of top quality. It warms our hearts to know that our service has been extremely speedy, and we're thrilled to hear that our shipping rates have been better than what you can find in the US. We always strive to ensure a seamless shopping experience for our customers, no matter where they are located. We also want to extend our gratitude for spreading the word about Carrolls Irish Gifts to your friends at your favorite Irish pub in the US. We greatly appreciate your recommendations, as they help us reach more customers who may also appreciate our products and services. Thank you again for your five-star rating and for being a loyal customer. We look forward to serving you again soon!

Posted 2 months ago

“Very happy with my purchase”

Helpful Report

Posted 2 months ago

Dear Siobhan, Thank you so much for your wonderful 5-star rating of Carrolls Irish Gifts! We are delighted to hear that you are very happy with your purchase. Your satisfaction means a lot to us, and we truly appreciate your loyalty as a valued customer. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future! Carrolls Irish Gifts

Posted 2 months ago

“Very good quality, fitted perfectly.”

Helpful Report

Posted 2 months ago

Dear John, Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your kind feedback. We are delighted to hear that you found our products to be of very good quality and that they fitted perfectly. Your satisfaction means a lot to us, and we're thrilled that we were able to meet your expectations. If there's anything else we can assist you with or any other products you'd like to explore in the future, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Carrolls Irish Gifts

Posted 2 months ago

“I live in the Midwest of the USA, and I've purchased items from the Carrolls web site twice in four months. Both times, the items were shipped to me quickly, and they were exactly as described. I have no doubt that I will order from Carrolls again in the near future.”

Helpful Report

Posted 2 months ago

Dear Amy, Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We greatly appreciate your kind words and fantastic feedback. We're thrilled to have provided you with a wonderful shopping experience not once, but twice in just four months. We're delighted to hear that our quick shipping and accurate product descriptions met your expectations. Your satisfaction means the world to us, and it encourages us to keep delivering top-notch service. We're absolutely honored that you trust us with your Irish gift purchases, even from the Midwest of the USA. We promise to continue offering an exceptional online shopping experience, and we can't wait to welcome you back for your future orders. Thanks again for choosing Carrolls Irish Gifts! If you ever need any assistance, please don't hesitate to reach out to us.

Posted 2 months ago

“Excellent personal service”

Helpful Report

Posted 2 months ago

Dear Monica,Thank you so much for your glowing 5-star rating of Carrolls Irish Gifts! We truly appreciate your positive feedback and we are delighted to know that you had an excellent personal service experience with us. Your kind words mean a lot to our team, as we strive to provide top-notch service to all our valued customers. We are thrilled that we were able to meet your expectations and make your visit truly memorable. Once again, thank you for choosing Carrolls Irish Gifts and for taking the time to share your feedback. We look forward to serving you again in the future! Best regards, Carrolls Irish Gifts Team

Posted 2 months ago

“Quality Irish gifts at reasonable prices. Ideal gifts for friends or family abroad.”

Helpful Report

Posted 2 months ago

Dear Paul,Thank you so much for your amazing 5-star rating of Carrolls Irish Gifts! We truly appreciate your support and are thrilled to hear that you had an exceptional experience with us. Your kind words mean a lot to our team. At Carrolls Irish Gifts, our goal is to provide quality Irish gifts at reasonable prices. We strive to offer a wide variety of items that make ideal presents for friends or family abroad. We're glad to know that you trust us to help you find the perfect gift for your loved ones. We are grateful to have you as a loyal customer. Your continued support is what drives us to constantly improve and deliver the best shopping experience. If there's anything else we can do to assist you, please don't hesitate to reach out. Thank you again for your kind words and for choosing Carrolls Irish Gifts!

Posted 2 months ago

Carrolls Irish Gifts is rated 4.6 based on 7,174 reviews