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Carrolls Irish Gifts Reviews

4.6 Rating 7,641 Reviews
89 %
of reviewers recommend Carrolls Irish Gifts
4.6
Based on 7,641 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Carrolls Irish Gifts Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent products and very good value for money. Delivery was very fast.
Helpful Report
Posted 4 years ago
Haven’t received the order. Placed 11-24. Shipped 11-27. Was told 57 business days to the US. Sent a request to find out what was going on Thursday 12-16. Said they would respond in 24 hours. Nope. Just checked this am and see it made it to US yesterday 12-17. Hoping to have it for Christmas?!?!
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Posted 4 years ago
Carrolls has unique and beautiful items for sale straight from Ireland. Fair prices and great customer service. They are a nice change to the normal websites. Variety is the spice of life after all ☘🙂
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Posted 4 years ago
I ordered a lady's lambswool roll-neck sweater, size small, but I think I was sent a man's size small instead so I had to return it. It did look good quality and was well-made, though.
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Posted 4 years ago
Great service. Refunded for unavailable glasses even before I knew they were unavailable.
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Posted 4 years ago
Ordered cardigan and gave postcode as IV36 2SA which is in Highlands but parcel went to USA!!!!
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Posted 4 years ago
Delighted with my order. Good quality products with prompt delivery.
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Posted 4 years ago
Still have not recieved my order yet and no reply to the email I sent asking when it would arrive. I never recieved a tracking number. When I asked for help i recieved no response.
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Posted 4 years ago
Order received promptly, well packed. Thank you.
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Posted 4 years ago
Excellent quality and great customer service ⭐️⭐️⭐️⭐️⭐️
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Posted 4 years ago
Loved Carrolls when I visited in Ireland. It was the first place I turned for holiday gifts this year. Beautiful shop, wonderful service.
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Posted 4 years ago
Wonderful experience and the pins are great!
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Posted 4 years ago
Having walked passed carrolls on numerous occasions over the years , thinking it really was for tourists , I decided to call in and have a nosy , I was so impressed I got most of my Xmas presents there , I definitely won't b passing by again , a great shop with gifts to suit everyone 🙂
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Posted 4 years ago
I already messaged you this because I didn’t see a review section. But anyway, I wanted to thank everyone involved, and the owner - I ordered the Old Irish Blessing plaque, and I love it so much. I’m very happy with it. It’s absolutely beautiful, so I truly thank you so much! God Bless! Angela K
Carrolls Irish Gifts 5 star review on 17th December 2021
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Posted 4 years ago
easy to view and use website
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Posted 4 years ago
Items i ordered for my brother in Australia were not delivered to him yet
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Posted 4 years ago
Speedy delivery, and product arrived as described
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Posted 4 years ago
Very easy transaction, quick and efficient. Great chocolates too, can recommend.
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Posted 4 years ago
I use Carrolls a lot to send gifts to various relatives and have never been disappointed. The quality of the goods is first class, as is the service and after-sales service. I highly recommend them
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Posted 4 years ago
The gifts arrived within the next working day and am so happy with my choice excellent service 1 very happy customer who will be returning
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Posted 4 years ago
Carrolls Irish Gifts is rated 4.6 based on 7,641 reviews