Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,641 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,641 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“Brilliant service at it's best”

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Posted 4 years ago

“Easy website, good value”

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Posted 4 years ago

“Hello! I received prompt replies to the issues I have with my order, and your Customer Service Reps were very nice. The thing is.... I ordered 2 pairs of knitted white bedroom slippers, but, because my feet swell a lot (I'm 81 years old and with a severe liver condition which causes the swelling), and I put the slippers on and only tried them out on my carpet (and I wore peds with them), but, within 30 minutes the cord that is within the edge of the opening, I think due to the fact it doesn't "give", caused my feet to swell horribly, so I need to return them. I have a really old pair of very similar ones (cheaper grade) and, when I found your higher quality slippers, I was elated! Anyway, I read on your site in order to return an item, to contact you for instructions and to set it up. I did this, on line, and received instructions I would have to have a printer to print a return label for free shipping. However, I don't have a working printer and asked how to handle. A different Customer Service Rep replied and offered for me to keep them and she could give me a refund of half the amount. I honestly don't have anyone who wears a size 8, so I can't sell or gift them to anyone else. I wonder if you could send a return label to me, so I can return them. I am so disappointed they won't work for me, as I have not been able to find a slipper that works and have been looking over a year. I absolutely LOVE these, but that roping - with no give - causes the swelling to be extremely bad. Please advise a solution. PS: I did review your site and love all of your products and have told many of my friends to check it out, as you have awesome offerings. These bedroom slippers are beautiful and so nice and your people are great! Celina Branton, 101 Jones Avenue, Calhoun, GA 30701 706-270-3845”

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Posted 4 years ago

“Lovely gifts, excellent delivery time and amazing customer service.”

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Posted 4 years ago

“Carrolls has great gifts.”

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Posted 4 years ago

“Great service and lovely products.”

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Posted 4 years ago

“Go raibh mile maith agat! (Thank You!) : ) Your website is just so lovely and gifts are beautiful. Thankyou for making items affordable and delivered so quickly. You all are a blessing. God bless and Merry Christmas : )”

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Posted 4 years ago

“I have shopped a few times recently, delivery was in time and very happy with all products ordered!! Will definitely shop again! I recommend Carroll's Irish Gift's! Thank you”

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Posted 4 years ago

“I have yet to receive my item so am very happy so far. I have been told it is lost and my order information could not be located.”

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Posted 4 years ago

“Hasn’t arrived yet, dispatch was so long too”

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Posted 4 years ago

“Just what I ordered Prompt delivery. Very satisfied.”

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Posted 4 years ago

“This is a great site for authentic Irish gifts. A great selection and great prices! Very good customer service; and even with all the uncertainty in the world today, shipping and customer service has been excellent. I highly recommend this site to anyone interested in Irish merchandise.”

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Posted 4 years ago

“Excellent products and swift delivery. An-Mhaith”

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Posted 4 years ago

“Hard to review something that I have not received yet”

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Posted 4 years ago

“Amoureux de l'Irlande à la suite de nombreux séjours, je compense mon manque de visites dans les boutiques par des commandes sur internet”

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Posted 4 years ago

“Cannot praise carrolls enough they are prompt in replying to any communication. The presants i have bought are of superior standard thank you carrolls”

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Posted 4 years ago

“Dear Carrolls Your service is excellent, sadly the German postal service is not. Using your tracking service, your parcel arrived in Germany on 26 November, no further update. It has not been delivered to my brother in Leipzig and it's likely to have been stolen. This is not your fault and I know you can't do anything about it, but I thought you should know.”

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Posted 4 years ago

“Fast delivery to my brother in Germany. Happy nephew and niece!”

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Posted 4 years ago

“Wish there was better sizing info & more plus sizes.”

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Posted 4 years ago

“I first experienced Carroll's in person in Dublin, Ireland in 2018. I have been purchasing from your website ever since. High quality products at fair-to-great prices, plus free shipping to the states. I'm a customer for life. Thank you.”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,641 reviews