Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: 57/58 Upper O'Connell Stret, , Dublin, 57/58 Upper O'Connell Stret, , Dublin, Dublin
Rating: 4.56

4.6 Rating 7,180 Reviews

88 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,180 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 29th March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with your service”

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Posted 8 months ago

“I have enjoyed the gifts that I have ordered, but disappoint that the website doesn't carry items that are in the stores. I was just in Scotland and Ireland, visited the stores for the first time and wanted to order some more things but two or three items were not available on the website.”

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Posted 8 months ago

“Fantastic customer service as I hadn't attached the subscription needed on gift. Lovely gift although I didn't think the print used was very attractive”

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Posted 8 months ago

“as good as espected!”

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Posted 8 months ago

“Always price and quality”

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Posted 8 months ago

Thank you so much for your 4 star rating of Carrolls Irish Gifts! We strive to ensure always the best price and quality on all of our products. We are really glad that you are enjoying our offerings! Kindest regards, Customer Care

Posted 8 months ago

“Although the actual contents of the hamper were beautiful, as always, I was extremely disappointed as the Guinness box (as well as outer packaging) was severely damaged. I know this is a courier issue as I truly believe it wouldn't have been sent like this.”

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Posted 8 months ago

“The Guinness glad was delivered promptly and very well packaged. It looked lovely in the gift box, however I was a little disappointed with the engraving. When the glass had guinness in it you couldn't see the number 5 and it looked like my dad was celebrating his 9th birthday rather than 95th..”

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Posted 9 months ago

“Gifts themselves were good but it would be a good idea to have a click n collect option outside the city centre, maybe a desk at your warehouse to help people avoid traffic and parking.”

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Posted 9 months ago

Hi Aaron, Thanks so much for the feedback, I will pass this onto the relevant department. Kind regards, Customer Care.

Posted 9 months ago

“Absolutely Loved the Irish passport!!! Great fun, excellent quality, reasonable price (for the passport itself) and fast shipping. The only caveat was that it cost almost 1 1/2 TIMES AS MUCH AS THE ITEM ITSELF to ship!?!? UGH!!!”

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Posted 11 months ago

“Most items were ok as it was a gift sent to USA. The toffees were out of date however so they binned them”

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Posted 1 year ago

“I loved the cookies I ordered. They were delicious, however I am not sure they were a good value as there were so few. Thank you”

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Posted 1 year ago

“Product was Correct and delivered as advised”

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Posted 1 year ago

“Delivery misleading”

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Posted 1 year ago

“Exactly as ordered”

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Posted 1 year ago

“I'm pleased to have, finally got the 2 scarves that I ordered. The initial delivery had one that I ordered and the other in a different colour to the one that was ordered. After much tooing and frying it has been sorted. Thank you.”

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Posted 1 year ago

“Gift was for our son in USA. He was delighted with it only disappointing thing was the Emerald sweets were substituted and they are his favourites. Buying on line was easy and you could track your parcel”

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Posted 1 year ago

“Beautiful quality on the pocket watches, one of them wasn't engraved however”

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Posted 1 year ago

“Great customer service. New order arrived, but slippers (XL) didn’t fit..too small. When informed there no larger sizes, representative credited my acct and said I should keep and give to someone else.”

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Posted 1 year ago

“I was very pleased with the quality of the Mullingar pocket watch I had purchased for my grandson, and it will be a nice heirloom to pass on . The customer service was very good and my inquiries were answered promptly.”

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Posted 1 year ago

“Great selection of Irish gifts! Would have liked the option to not have an engraving on my product.”

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Posted 1 year ago

Carrolls Irish Gifts is rated 4.6 based on 7,180 reviews