Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,635 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Carrolls Irish Gifts 5 star review on 8th April 2025

Jean Ostergren Jean Ostergren

Carrolls Irish Gifts 5 star review on 17th July 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

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“i ordered chocolate for a gift… specifically asked for ice to be add to packing- only like 104 in texas and hot everywhere else . so never got to give that gift and the chocolate was melted all over. maybe chocolate is good.. don’t know.”

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Posted 2 years ago

Thank you so much for your feedback about Carroll's Irish Gifts! We really appreciate it. I'm sorry to hear that you didn't get to give the gift you intended to. Unfortunately we cannot add ice to our packages. But we genuinely apologize for that.

Posted 2 years ago

“Beautiful gifts beautifully packed. ❤️ Quick and speedy delivery. 🚚 Many thanks 👍”

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Posted 2 years ago

“Excellent customer assistance”

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Posted 2 years ago

“Good quality gifts with reasonable pricing. The customer service in-store in Galway was excellent and then my subsequent on-line order was easy and arrived quickly.”

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Posted 2 years ago

“Love the great customer service! My items were delivered to U.S. in a week & everything, including cookies, were in perfect condition.”

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Posted 2 years ago

“Carrolls Irish Gifts has been a great merchant to do business with. They have made the physical distance between the States and Ireland almost non-existent. The response to orders has been very good and the shipping has been quick. I'll continue to buy from them!”

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Posted 2 years ago

“Very pleased with quick delivery of beautiful champagne flutes”

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Posted 2 years ago

“Produit conforme et de bonne qualité. Envoi rapide en France”

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Posted 2 years ago

“Excellent service, delivery was exceptionally fast”

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Posted 2 years ago

“The wall plaque we purchased as a housewarming gift. We are sure our friends will be as happy with it as we are. The candy items were delicious. I was a little confused by the customs label; there were items listed on it that I neither ordered nor received.”

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Posted 2 years ago

“I was in Ireland in June and I was in your stores in Dublin and Galway, and was amazed at the variety of items. Since I have been back home I have ordered online and the response to the order and delivery is fantastic!!”

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Posted 2 years ago

“I had an incredible shopping experience. They product was high quality. The communication, speed of shipping, and curtiousness made me want to shop again.”

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Posted 2 years ago

“Very easy-to-order items - they are delivered quickly and in one piece”

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Posted 2 years ago

“I was in Dublin recently and purchased several gifts from your stores and returned to Brisbane, Australia and realised I didn't have enough of one item and was able to buy them online and was impressed how quickly I received them in the mail. I receive your emails and look forward to future shopping online. Kind regards, Barbara Cahill”

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Posted 2 years ago

“Lovely gifts. Perfect to send abroad to loved ones from Ireland”

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Posted 2 years ago

“Order went smoothly and order also arrived well within the agreed days.”

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Posted 2 years ago

“A fast delivering, super packed”

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Posted 2 years ago

“I have enjoyed the gifts that I have ordered, but disappoint that the website doesn't carry items that are in the stores. I was just in Scotland and Ireland, visited the stores for the first time and wanted to order some more things but two or three items were not available on the website.”

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Posted 2 years ago

“Carrolls had a great variety of choices. And at good prices. They never disappoint when I place an order. And when in Dublin I love shopping at all their stores.”

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Posted 2 years ago

“Great service. Anytime again!”

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Posted 2 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,635 reviews