Carrolls Irish Gifts Reviews

Name: Carrolls Irish Gifts
Address: Unit 20 Fonthill Road, Fonthill Business Park, Dublin, Dublin
Rating: 4.57

4.6 Rating 7,837 Reviews

89 %

of reviewers recommend Carrolls Irish Gifts

4.6

Based on 7,837 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat

Carrolls Irish Gifts 5 star review on 21st October 2026

164

Anonymous

Anonymous // 01/01/2019

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“On receiving the Sinead doll i noticed a tear at the neck edge of the doll dress, i imediately rang your Customer Supportan left a message requesting a call back, I also emailed a message to Carrolls whick includrd an image of the faulty doll, when I didnt receive a call back or an email from your company i tried calling your number several times, i left several messages but to date i have not had a reply which o must say is extremely bad foĺlow up service on your behalf. I in the end i gave up and repaired the doll as best i could myself, this doll was a gift for my little grandaughter. I would never purchase from your company again as your customer service is appaling. Unsatisified Customer”

Helpful Report

Posted 4 years ago

Hi Eleanor, We are very sorry to hear this. A member of our team will be in contact soon to help resolve the problem. Kind Regards, Customer Care Team.

Posted 4 years ago

“I'm glad I found them because I don't want my 90yr old mother stressed when I send her gifts in Ireland from my home in England. Their website is very professional, as was their smooth, prompt delivery, and the quality items were reasonably priced and all enjoyed by my fussy mum.”

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Posted 4 years ago

“Fast delivery and a great product!”

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Posted 4 years ago

“From first contact to delivery of my order I found Carrolls service and quality to be first class. My enquiry was handled courteously and efficiently, my order was delivered on time and extremely well packaged. Full marks alround.”

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Posted 4 years ago

“Great service, packed carefully and quick. Love it.”

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Posted 4 years ago

“We ordered the items so long ago and we cannot do a review because they have not arrived yet”

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Posted 4 years ago

“Amazing Clothes and wonderful earrings with a beautiful Bag! *.* Thanks so much, that I can have some Irish stuff in my home in Switzerland, and remember back how it was in 2014 in Dublin. Hope to travel soonest again to this lovely country, when all the restrictions of the pandemic are over.”

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Posted 4 years ago

“Carrolls Irish Gifts did a nice job of processing my order and shipping glassware in a secure, safe package. Delivery time to Milwaukee, WI was as expected. I recommend Carrolls for international shopping and shipping.”

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Posted 4 years ago

“I am very pleased with the items I’ve ordered from Carrolls Irish Gifts. Everything has come as promised in a timely manner.”

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Posted 4 years ago

“Irish living in Australia and I was so happy that I was able to order some Irish things for our first little baby boy.”

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Posted 4 years ago

“Ok so my item was lost by the post. Not a problem, that happens. Emailed Carroll’s who confirmed it within an hour offering replacement or refund. I chose replacement and item was dispatched that afternoon. Three days later the item turned up at my door. My wife was delighted with the product and the quality of it.”

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Posted 4 years ago

“Ordered a few times off this site and always been happy with purchase’s and service”

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Posted 4 years ago

“Delivery was spot on , it was a birthday gift for my brother in Australia, he loved it, unfortunately I thought I had asked for the pint glass to be engraved but it wasn’t”

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Posted 4 years ago

“Perfect shop with splendid items from Ireland. My favourite shop for local gifts.”

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Posted 4 years ago

“It is exactly what I wanted!”

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Posted 4 years ago

“My shopping experience with Carrolls Irish Gifts was a smooth transaction from start to finish. I was informed of the status of my order in a timely fashion as it was prepared to ship and delivery arrived as promised.”

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Posted 4 years ago

“I have ordered twice from Carroll's Irish Gifts, and both times, my orders came pretty quickly with no issues. I love this shop..”

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Posted 4 years ago

“Very happy with item and process.”

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Posted 4 years ago

“Excellent online store and Excellent customer service”

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Posted 4 years ago

“Excellent service, I have ordered from Carroll's before and certainly wouldn't buy from anywhere else.”

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Posted 4 years ago

Carrolls Irish Gifts is rated 4.6 based on 7,837 reviews