CARZ Glasgow Reviews

4.7 Rating 8,169 Reviews
96 %
of reviewers recommend CARZ Glasgow
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Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021
Lyndsey Tierney
CARZ Glasgow 5 star review on 29th July 2021
WENDY MORRISON
CARZ Glasgow 5 star review on 6th July 2021
Christopher Hurst
CARZ Glasgow 5 star review on 2nd May 2021
Janet Wilson
CARZ Glasgow 5 star review on 29th April 2021
Rachel Stevenson
CARZ Glasgow 5 star review on 28th April 2021
Holly Brown
CARZ Glasgow 5 star review on 25th March 2021
Anthony Docherty
45
Anonymous
Anonymous  // 01/01/2019
Sales advisor Alan was very friendly and helpful and I would give him 5 stars. Unfortunately the after sales team where very poor and failed to communicate clearly with Sales to make the car buying process smoothly. I was called by several different people from after sales all telling me different things, regarding work being completed on my vehicle and different status updates for collection. Completing the E-Sign over four times for my finance on this vehicle was outrageous! In the end I personally contacted the finance company myself regarding releasing the payment to Peter Vardy and it was done within the hour! This service should have been provided by customer service or after sales at the Glasgow showroom. I had insured my new vehicle from the scheduled collection day yet I was called 20 mins before the scheduled pickup advising I couldn't collect that day due to the finance not being released surley this should all be checked prior to collection date? I am extremely disappointed in how the after sales managed the process of my purchase and everybody I spoke to, passed the blame. Nobody took ownership in after sales and I was advised the team in Glasgow where under staffed. I would recommend the car sales man Alan as he was very attentive from beginning to end but due to poor communication and customer service from the after sales at Carz Peter Vardy I would not recommend this particular showroom to anybody seeking to purchase a new vehicle. I felt I should have been offered something to compensate me for messing me around on the collection of the car and calling me 20 mins before I am due to collect to reschedule for the nxt day was completely unacceptable. I had my car insured from the 11th May and didn't actually collect it until 12th of May afternoon.
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Posted 3 years ago
Good Morning Sonia, Thank you for your kind words. We will pass your review along to Alan who will be happy to hear. We are sorry to hear that there was a delay in collecting the vehicle. Team PV
Posted 3 years ago
Very good service, many thanks to naill Murphy who looked after me.
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Posted 3 years ago
Thank you for your five star review Conor, We are happy to hear about your experience. We hope to see you again soon. Thanks, Team PV
Posted 3 years ago
Very positive experience as a 1st time user of Peter Vardy. Nick Healy was on the ball and found me exactly what I was looking for with excellent communication throughout. The handover was seemless from Krista Soroka who made it an easy and pleasant transition. Full marks to them both!
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Posted 3 years ago
Good Morning Grieg, Thank you for your five star review! Nick will be pleased to hear of your experience. We hope to see you again soon. Team PV
Posted 3 years ago
Delighted with the service received. Harry Campbell went above and beyond to help us find the perfect car.
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Posted 3 years ago
Good Morning matthew, Thank you for your five star review. We are happy to hear of your experience. We hope to see you again! Team PV
Posted 3 years ago
Craig dick was very helpful and helped with everything I needed great staff
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Posted 3 years ago
Good Morning Robert, Thank you for your review. Craig will be happy to hear of your experience! We hope to see you soon. Team PV
Posted 3 years ago
Good service
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Posted 3 years ago
Thank you for your five star rating! Team PV
Posted 3 years ago
Following horrendous difficulties in trying to communicate with the store by telephone our initial impression on arrival was of a bright welcoming space. All the staff from reception onwards were efficient and friendly. Your salesman Nick Healy was a pleasure to deal with and a credit to your company not putting the usual sales pressure on us, but instead taking the trouble to find out exactly what we were looking for in a car and then helping us to find it. Overall an excellent experience, definitely service with a smile and we would certainly recommend both the salesman and the store to others looking to buy cars in the future. We'll be back.
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Posted 3 years ago
Good Morning Janice, Thank you for your five star review, Nicky will be pleased to hear of your experience. We hope you are enjoying your car. Thanks, Team PV
Posted 3 years ago
Excellent customer service and guidance. Huge variety of cars.
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Posted 3 years ago
Good Afternoon Jesus, Thank you for your five star review! We are pleased to hear this. We hope to see you again soon. Thanks, Team PV
Posted 3 years ago
First class service from Carstore Glasgow. From being greeted at main entrance, till we left after purchasing a car with the help of a friendly sales advisor.
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Posted 3 years ago
Good Morning Brain, Thank you for your five star review! We are pleased to hear of this. We hope you love your new car! Thanks, Team PV
Posted 3 years ago
Pleasant experience .. plenty of staff. Coffee helps too.
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Posted 3 years ago
Good Afternoon Brian, Thank you for your five star review. We are pleased to hear this! We hope to see you again soon. Team PV
Posted 3 years ago
The salesman Gary was excellent. The handover was slow with a very long wait.
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Posted 3 years ago
Good Morning Yvonne, Thank you for your five star review! Gary will be happy to hear of your review We will pass your feedback along to him. Thanks, Team PV
Posted 3 years ago
Great service from salesperson, very friendly and approachable and answered all of my questions. One thing I would say though is I was booked in for a test drive at 6pm and wasn’t seen until 6.35pm due to issues with the original sales person I was to see. And then had to wait even longer for the car to be brought out front & fuel put in. I totally understand it’s busy but we booked a time for a reason and feel it was a bit disappointing having to wait so long. This was also mirrored when picking up the car it was delayed by an hour. Extremely happy with our car though, it was spotless when we got it and very quick turnaround between viewing and buying at least.
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Posted 3 years ago
Good Afternoon, Thank you for your five star review! We are pleased to hear of your experience! We hope the team were able to provide excellent service! Thanks, Team PV
Posted 3 years ago
I dealt with Mr Craig Dick whilst buying my Car and I was treated fantastic. Was very helpful and any problems Iv had have been sorted straight away, would definitely recommend
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Posted 3 years ago
Good Morning Jay, Thank you for your five star review! Craig will be pleased to hear of your experience. We hope you are enjoying your new car! Thanks, Team PV
Posted 3 years ago
Fantastic store with brilliant veriaty of cars to choose from. Lots of friendly staff who are very knowledgeable.
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Posted 3 years ago
Hi Christopher, Thank you for taking time to provide feedback . Hope to see you again soon!. Regards Team PV
Posted 3 years ago
Friendly knowledgeable
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Posted 3 years ago
Hi Hugh, Thank you for your five star review! Regards Team PV
Posted 3 years ago
Fabulous service from start to finish. Staff couldn't have been more helpful and car in tip top condition. Definitely recommenf
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Posted 3 years ago
Good Afternoon Anne, Thank you for your five star review. We are very pleased to hear this. We hope to see you again soon. Thanks, Team PV
Posted 3 years ago
I found Ryan very Passionate about his job. He is an asset to your company. I was with him for 3 hours he found exactly what I was looking for because he listened to myself.
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Posted 3 years ago
Good Afternoon Stewart, Thank you for your five star review. We are happy to hear of your experience! We hope ryan was able to provide excellent service! Thanks, Team PV
Posted 3 years ago
Good service
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Posted 3 years ago
Thank you for your five star rating! Team PV
Posted 3 years ago
5 stars is for Sales man Harry Campbell who was very informative and helpful and for Rebecca in customer service who must have been fed up with me phoning every day can’t thank her enough however after sales absolutely shocking didn’t even get car home with me as engine light came on with fault got it fixed after 5 days went to pick up and key was faulty where the manager who came from Edinburgh proceeded to tell me to take it to Timpsons and get them to fix it found his manner appalling Again Harry stepped in and got things sorted for me
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Posted 3 years ago
Thank you for your five star review! We are very pleased to hear of your experience with Harry and rebecca. We are sorry to hear of the issues you has when leaving our showroom. Hopefully Harry was able to sort these issues out. Thanks, Team PV
Posted 3 years ago
Excellent customer service from Will who done my handover, he only been in the job 3 weeks and is already a credit to the company. Everyone was outstanding, friendly and very helpful.
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Posted 3 years ago
Good Afternoon Louise, Thank you for your five star review. We are really pleased to hear of this! We will let Will know of your experience, he will be glad to hear this. Thanks, Team PV
Posted 3 years ago
CARZ Glasgow is rated 4.7 based on 8,169 reviews