Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,306 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have a pretty impressive selection, so points for that. On the other hand, shipping cost was insane and it took 3 full weeks to receive my order. I would only use them again (or recommend to someone else) if they are the only ones to have a really hard to find bottle and you don't mind waiting awhile to receive it.”

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Posted 2 years ago

“I think its stupid that i have to write a review in order to finish my transaction. very unprofessional. This may be the last time I order from your website.”

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Posted 2 years ago

“No notification that you received the order No shipping information no tracking number And even when it shipped”

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Posted 2 years ago

“sorry i dont know yet wait to see how fast you get my delivery to me”

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Posted 2 years ago

“xxxxxxxxxxxx”

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Posted 2 years ago

“My Rye the lightning had leaked in the box. My Blackened was fine.¹”

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Posted 2 years ago

“SEE WHEN THE ITEMS ARRIVES”

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Posted 2 years ago

“gg”

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Posted 2 years ago

“want to send as a gift, didnt see options to block price or add a note”

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Posted 2 years ago

“price was crazy expensive and I couldn't take name of company out”

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Posted 2 years ago

“I’m still waiting for my purchase to be delivered! Help!!!!”

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Posted 2 years ago

“It was fine.”

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Posted 2 years ago

“I received my order today after nearly three weeks. Shipping was not inexpensive and added nearly 50% cost to my order. Shipped via FEDEX so I expected better delivery service. My delivery sat in FEDEX hub 20 miles away from destination. When I phoned them yesterday, they said sorry but even though you paid 25 for shipping, we are backed up. So for now, not a fan of expensive, slow shipping. Bottle was packed well , no issues there.”

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Posted 2 years ago

“No mention of a tracking number.”

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Posted 2 years ago

“Hopefully the service is better from the shipper”

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Posted 2 years ago

“I appreciate the communication but I am disappointed that one of my options isn't to cancel the order. I am also disappointed that there is no way to talk to a human. It makes me wonder if this is just the first of several future issues that might crop up, each costing me a bit more.”

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Posted 2 years ago

“Wrong description: "Origin: Denmark" is not true. " Origin: Norway"”

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Posted 2 years ago

“Really good selection, but alot of it was out of stock and I didn't see an obvious way to only view in-stock items. Also, the cost of shipping is insane”

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Posted 2 years ago

“Site was easy to use, I found what I was looking for quickly, and the ordering process was simple. Shipping in the other hand even with current conditions seems excessive. I ordered 2 bottles of domestic whiskey on 6/10, I “suppose” to get it tomorrow. I get staffing and shipping are problems for everyone, but 13 days was not what my expectations were set for. Not even close. It was suppose to be here last Thursday.. the even I ordered for… was last weekend. If you need to order something.. suggest you give yourself 3 weeks at least.”

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Posted 2 years ago

“It has taken 2 weeks for my order to be shipped. That is to long for good customer relations. This was to be a Father's Day gift and it will be a week late.”

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Posted 2 years ago

Cask Cartel is rated 4.3 based on 17,306 reviews