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Cask Cartel Reviews

4.3 Rating 17,306 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,306 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
They have a pretty impressive selection, so points for that. On the other hand, shipping cost was insane and it took 3 full weeks to receive my order. I would only use them again (or recommend to someone else) if they are the only ones to have a really hard to find bottle and you don't mind waiting awhile to receive it.
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Posted 2 years ago
I think its stupid that i have to write a review in order to finish my transaction. very unprofessional. This may be the last time I order from your website.
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Posted 2 years ago
No notification that you received the order No shipping information no tracking number And even when it shipped
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Posted 2 years ago
sorry i dont know yet wait to see how fast you get my delivery to me
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Posted 2 years ago
xxxxxxxxxxxx
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Posted 2 years ago
My Rye the lightning had leaked in the box. My Blackened was fine.¹
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Posted 2 years ago
SEE WHEN THE ITEMS ARRIVES
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Posted 2 years ago
gg
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Posted 2 years ago
want to send as a gift, didnt see options to block price or add a note
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Posted 2 years ago
price was crazy expensive and I couldn't take name of company out
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Posted 2 years ago
I’m still waiting for my purchase to be delivered! Help!!!!
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Posted 2 years ago
It was fine.
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Posted 2 years ago
I received my order today after nearly three weeks. Shipping was not inexpensive and added nearly 50% cost to my order. Shipped via FEDEX so I expected better delivery service. My delivery sat in FEDEX hub 20 miles away from destination. When I phoned them yesterday, they said sorry but even though you paid 25 for shipping, we are backed up. So for now, not a fan of expensive, slow shipping. Bottle was packed well , no issues there.
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Posted 2 years ago
No mention of a tracking number.
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Posted 2 years ago
Hopefully the service is better from the shipper
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Posted 2 years ago
I appreciate the communication but I am disappointed that one of my options isn't to cancel the order. I am also disappointed that there is no way to talk to a human. It makes me wonder if this is just the first of several future issues that might crop up, each costing me a bit more.
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Posted 2 years ago
Wrong description: "Origin: Denmark" is not true. " Origin: Norway"
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Posted 2 years ago
Really good selection, but alot of it was out of stock and I didn't see an obvious way to only view in-stock items. Also, the cost of shipping is insane
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Posted 2 years ago
Site was easy to use, I found what I was looking for quickly, and the ordering process was simple. Shipping in the other hand even with current conditions seems excessive. I ordered 2 bottles of domestic whiskey on 6/10, I “suppose” to get it tomorrow. I get staffing and shipping are problems for everyone, but 13 days was not what my expectations were set for. Not even close. It was suppose to be here last Thursday.. the even I ordered for… was last weekend. If you need to order something.. suggest you give yourself 3 weeks at least.
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Posted 2 years ago
It has taken 2 weeks for my order to be shipped. That is to long for good customer relations. This was to be a Father's Day gift and it will be a week late.
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Posted 2 years ago
Cask Cartel is rated 4.3 based on 17,306 reviews