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Cask Cartel Reviews

4.3 Rating 17,306 Reviews
82 %
of reviewers recommend Cask Cartel
4.3
Based on 17,306 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
I dont know what to think about this site. my price changed!!!
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Posted 2 years ago
Your feedback helps us do better.
Posted 2 years ago
Quality of products is great from past orders but they are not fast in shipping the orders.
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Posted 2 years ago
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone!
Posted 2 years ago
I’ll reserve final judgement for when I receive my order. Her email to me was very nice and appeared to be helpful. We’ll see when the rum shows up. Order was made and paid for on 7/27/2022. It is now 8/16/2022, and only two of my three bottles have been delivered.
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Posted 2 years ago
We apologize that our service did not satisfy your expectations.
Posted 2 years ago
In the end I finally received my order, however it took several emails asking for the status. It eventually arrived a month after I placed the order
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Posted 2 years ago
We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Posted 2 years ago
I don't really know what to say. I ordered from this company. I paid $180 for the item. I have since seen it for as little as $20. It is not easy to get this product into the USA, so I really don't know. I paid the price, I accept that I did that. I am just not sure if this is a good deal. Every ad I get from this site now has really expensive items, I am able to find them cheaper from other places... I don't think I will use this site again. Plus the bottle arrived and the top had been damaged, and there was liquid all over the bottle.
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Posted 2 years ago
My apologies about your experience with our Company.
Posted 2 years ago
high priced
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Posted 2 years ago
Thank you for your candid feedback!
Posted 2 years ago
yet to receive anything to have opinion
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Posted 2 years ago
very expensive product!
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Posted 2 years ago
Took too long to fulfill order
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Posted 2 years ago
I am being asked to write a review after just placing an order for a product. I do not know if the product will arrive on time, in good condition, or etc. This is why I selected "Acceptable." Being asked to fill out a customer experience survey when my experience hasn't ended is not "Poor." But it is definitely not "Good."
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Posted 2 years ago
I received a notification that my package had shipped after I had already received it.
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Posted 2 years ago
Na
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Posted 2 years ago
.
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Posted 2 years ago
what /
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Posted 2 years ago
Disappointed that I had to pay more than advertised but thankful that you got back to me not just with bad news but options to still get my order
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Posted 2 years ago
Definitely delivered safely, bottles wrapped very well. Ordered 5 bottles of vodka, 1 bottle came on a Saturday with no notification. Fortunately I was home snd could sign for it. There was no information on the remaining 4 bottles…which came 2 days later. And had to sign again and fortunately someone was home.
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Posted 2 years ago
Looked for it at heritage distillery in Gig Harbor Washington. Google the New owner
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Posted 2 years ago
Nice and easy to order
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Posted 2 years ago
Good guality slow delivery
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Posted 2 years ago
so far Good
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Posted 2 years ago
Cask Cartel is rated 4.3 based on 17,306 reviews