Cask Cartel Reviews

Name: Cask Cartel
Address: 109 E 17th Street, , Cheyenne, 109 E 17th Street, , Cheyenne, Wyoming
Rating: 4.31

4.3 Rating 17,306 Reviews

82 %

of reviewers recommend Cask Cartel

Company Reviews

Metrics

Info

4.3

Based on 17,306 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Cask Cartel 5 star review on 7th January 2021

Jason Williams

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this on December 5th and have not received yet and no emails regarding delivery status.”

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Posted 4 years ago

“Can someone return my emails please”

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Posted 4 years ago

“Why is my order $80 i only ordered the minis .”

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Posted 4 years ago

“I came to this site to check the status of my order. This review came up and won’t let me exit out without writing the review. I have not received package yet.”

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Posted 4 years ago

“Product never shipped yet was charged full amount at the point of sale. Emailed the customer service department 3 times and called once. Awful experience.”

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Posted 4 years ago

“u”

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Posted 4 years ago

“how can you write a reviewwhen you haven't received the product”

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Posted 4 years ago

“Still not delivered”

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Posted 4 years ago

“Order still hasn’t arrived”

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Posted 4 years ago

“I ordered product Thanksgiving night and didn't receive until 4 days before Christmas and that was after 2 emails and a phone call.”

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Posted 4 years ago

“I am so disappointed that I didn't do my research and choose ANYONE else other than these GUYS...WOW, they say all the right things, have all the right marketing tactics, but fail big time on DELIVERY..OPPS, they aren't the distributor, just the Middle Guys...So, I paid the Middle Guys to handle an order that has now taken over16 days and all I have to show for it is my Bill they collected IMMEDIATELY and one follow up email ONLY attaching their "TERMS AND AGREEMENTS", from their 2nd Tier Handler's...I'm to now wait for another follow up...But, they were quick to mention, they have up to 30 days to fulfill the order...My bad, "Buyer Beware", I Missed that little bit of info...ALL there messaging is for maybe 10 days, when busy...Yes, I understand the current nightmare we are ALL living with, but NOW I have more stress caused by this mistake, just trying to get my Boss a gift 3 WEEKS EARLY. I THOUGHT I HAD ENOUGH TIME...Not with Cast Cartel....BTW, I still have NO STATUS OF WHO OR WHEN IT WILL SHIP...NICE FOLLOW UP GUYS.. MERRY XMASS TO YOU.”

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Posted 4 years ago

“The collectible game of thrones box the item i ordered came in was completely destroyed in transit. Bottle is fine but the collectible nature and abysmal shipping tarnishing that collectibility leave a sour taste in my mouth. I won't order again.”

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Posted 4 years ago

“This has NOT been delivered”

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Posted 4 years ago

“still waiting for order to be completed. It has been a month. Several calls made with no answers. I will never use this service again”

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Posted 4 years ago

“never got this and can't contact anyone”

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Posted 4 years ago

“Customer service is nonexistent”

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Posted 4 years ago

“Waiting for order 12/20/20”

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Posted 4 years ago

“Awful! Placed an order five days ago and paid for it immediately. ZERO updates on my order since then. I can't even find out if it have been shipped. However, I have received multiple spam emails DAILY for other products from this company. Buy it anywhere else if possible.”

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Posted 4 years ago

“The Apple Pie jar has not been received”

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Posted 4 years ago

“Not delivered”

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Posted 4 years ago

Cask Cartel is rated 4.3 based on 17,306 reviews