CatFlaps.co.uk Reviews

Name: CatFlaps.co.uk
Address: 3 Small StreetSt Philips, Bristol
Rating: 4.69

4.7 Rating 2,820 Reviews

93 %

of reviewers recommend CatFlaps.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 2,820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0117 971 9922

Email:

info@catflaps.co.uk

Location:

3 Small StreetSt Philips
Bristol
BS2 0SQ

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CatFlaps.co.uk 4 star review on 25th February 2017

David Pugh

CatFlaps.co.uk 5 star review on 4th February 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and quick deliver”

Helpful Report

Posted 9 years ago

“We are quite disappointed by the quality of the product not by the delivery. We bought the same some years ago but when we came to change the flexible flap it was slightly shorter and therefore it stays open especially when it's windy. We are extending the kitchen and because of this problem we had to buy a new cat-flap to avoid the problem of the wind. This is already bad enough. On top of this we have discovered that the rigid flap that closes it now it's made of plastic, while before it was metal. Fortunately we have the old one because I fear this one won't last very long. It's much worse quality. So we wouldn't recommend this make.”

Helpful Report

Posted 9 years ago

“ordered a replacement cat flap, which arrived 4 days later - but found it was the wrong one. Phoned to find out what happened and eventually got through after several tries. Who ever I spoke to was very helpful. Somehow I had ordered the wrong one and re-ordered another, which arrived the next day. It fitted fine with a little effort to get in place - very happy with result. If needed would buy from this company again.”

Helpful Report

Posted 9 years ago

“The website was quick and easy to use. The choice was plentiful and the right product was identified easily. The communication was clear and informative. The speed in which the order was auctioned and delivered was impressive. Recommend using this site.”

Helpful Report

Posted 9 years ago

“good to be able just to buy a part! Quick service”

Helpful Report

Posted 9 years ago

“Amazing service, thank you.”

Helpful Report

Posted 9 years ago

“Excellent service and delivery”

Helpful Report

Posted 9 years ago

“Now the cat flap is the right way round ???? its perfect”

Helpful Report

Posted 9 years ago

“Super fast delivery and the cheapest I could find on the internet - other sites selling a replacement flap for as much as a brand new door! Now fitted and pleased with my purchase - would use this website again. Thank you.”

Helpful Report

Posted 9 years ago

“I found dealing with this company very easy and clear and helpful. They took time to explain the different pluses and minuses of various cat flaps and delivered the perfect one.”

Helpful Report

Posted 9 years ago

“Brilliant Service - item arrived within a few days !!”

Helpful Report

Posted 9 years ago

“Quick delivery, good communication and packaging.”

Helpful Report

Posted 9 years ago

“Excellent service and good price. Had to replace a broken Staywell 917 they had stock so I ordered around lunchtime it arrived by courier before lunch the next day. I would use them again.”

Helpful Report

Posted 9 years ago

“The replacement door was better than the original door as it has the draft excluder round the edge so it's much warmer and it's quiet when the cats go out rather than clattering”

Helpful Report

Posted 9 years ago

“The replacement door was better than the original door as it has the draft excluder round the edge so it's much warmer and it's quiet when the cats go out rather than clattering”

Helpful Report

Posted 9 years ago

“I ordered the catflap on line and it was delivered within 3 days. Very good service. Unfortunately, the micro chip inside was broken. I rang on Saturday morning and a replacement arrived today (Tuesday). Very happy with that service. Items can get damaged but it is how it is dealt with that matters and I can honestly say the service was first class. Broken catflap was returned to them this evening with the pre-paid label.”

Helpful Report

Posted 9 years ago

“I was extremely pleased with the service I received, and very impressed with the speed of dispatch and delivery. Thank you Mrs PAC Gander”

Helpful Report

Posted 9 years ago

“Found through Internet search, very impressed with ease of purchase, delivery and price. Price beats all major high street outlets by far. Recommend.”

Helpful Report

Posted 9 years ago

“Easy to select the correct product for the purpose, website design very good, once ordered delivery was very efficient and we now have a new entry & exit for our cats. Thank you”

Helpful Report

Posted 9 years ago

“Good product, good price, quick delivery. 100% recommended”

Helpful Report

Posted 9 years ago

CatFlaps.co.uk is rated 4.7 based on 2,820 reviews