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cdkeys.com Reviews

4.4 Rating 1,434 Reviews
86 %
of reviewers recommend cdkeys.com
4.4
Based on 1,434 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult

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cdkeys.com 5 star review on 26th May 2025
Anonymous
cdkeys.com 1 star review on 19th May 2025
Frank
cdkeys.com 1 star review on 3rd May 2025
Kevin
cdkeys.com 1 star review on 3rd May 2025
Kevin
cdkeys.com 1 star review on 15th April 2025
Ahmed
cdkeys.com 1 star review on 15th April 2025
Ahmed
cdkeys.com 1 star review on 15th April 2025
Ahmed
27
Anonymous
Anonymous  // 01/01/2019
I decided to buy a copy of FFXIV complete addition,the key was delivered to me but was invalid,I immediately send them an email with screenshots to prove the key is invalid.I then later get an email stating that it is locked to the EU region (I am from South Africa but we still connect to EU) and I will be refunded,I then explain the above to support and he tells me that it will go through a review process and he ignores my reply regarding the EU compatability with South African Servers,next I get the following email: Hi, Thanks for your patience. Upon verifying the key on this order, we found it to be already used/redeemed. Unfortunately, we're able to refund only for unused key(s). To clarify, once the key/code is redeemed, it gets linked to the account permanently, and this cannot be undone in any way. Our normal policy, like most other retailers, is that we are unable to issue a replacement or refund on used digital goods as they were sent to your email, valid and unused. Hope this explains the situation. Kind Regards, Tyron J, Support Ace | cdkeys.com I did not activate the key and I did not receive what I paid for,neither was I refunded,I have basically been scammed. Update: I was contacted by CDKeys two days ago,still no update on their terrible customer service
Helpful Report
Posted 6 years ago
I've purchased many games here in the past and usually they come through. This last experience was very bad and scam like so beware. I bought 3 copies of Call of Duty: Black Ops 4 at a great price, almost too good to be true. These were a pre-order I made a month before game release. 2 days before release I get an email that there was "an unexpected issue with stock of the title." This feels like a garbage way to back out of a sale when you want more money. I watch their website for the product to "come back in stock" and low and behold less than 24 hours later they are selling it again at a higher price. This is a terrible practice and has turned me off to using them ever again. How can you pre-order a game and trust that they will fulfill your order? You can't. Skip them and try a better site.
Helpful Report
Posted 6 years ago
I purchase a 12 month xbox live and they give me a expire Key, I still working with them but They don't answer the phone number and takes Half a day to respond, I still have the problem, all the reviews sound to generic, check this place before you get anything from here, let you know later how much time this takes, I already paid but I still waiting for my product. I still have the fake key
Helpful Report
Posted 6 years ago
cdkeys.com is rated 4.4 based on 1,434 reviews