“The network service is extremely poor. Even light rain can disrupt the connection for up to 3 days, making it very difficult to use the internet or even basic services. This has been a very frustrating experience. Honestly, if possible, I wouldn’t even want to give a single star. Complaint from Kampung Jongok Batu, Dungun, Terengganu.”
“sumpah line celcom paling teruk dekat seluruh kawasan. tolong, tolong dan tolong improve line celcom ni supaya laju sikit kat semua kawasan. stress tau takkkk!!!”
“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”
“mahal yaa bayar bulan bulan line tapi time kat rumah takde coverage kalau sekejap takpe tapi ni sangatlah lama, dahtu bilaa dekat area rumah je ya allah takkan nak kena sentiasa pergi bandar san”
“Despite being the earliest mobile handphone company , its performance is lethargic. I live in Puchong , Selangor. The reception is still not clear. The internet speed is embarassing. Are the people there working for free ? And yes , the payment due date shouldn't be moving so freely 😩”
“Bad experience in registering and activating the number. Cannot download the apps, and the qr is just appeared as white screen instead. After proceed with activation, the number still cannot be used.”
“Hi, I’m experiencing veryyy poor network coverage in Kg baru, Kl area
The line is very slow and keeps disconnecting.
Please please please check and resolve this issue as soon as possible.”
“Horrible service ,I am a Celcom user for over 10 years now and my bill was overcharged,called 111 for an enquiry regarding this matter ,first customer service assistant ,Namibiyar was helpful ,I called again and spoke to an assistant name Aisyah , horrible and unprofessional ethics
.She fails to listen to a customer, but keep talking on her part , rude and not professional at all”
“Avoid Digi (CelcomDigi) – Poor Network & Customer Service
I strongly advise against choosing Digi (CelcomDigi) for a new SIM card or porting your connection. For the past two months, my neighbors and I have been experiencing severe network issues. Despite multiple complaints, we received no response.
After two months, Digi finally responded with an official statement, claiming that our area has a high number of concurrent users. This is an unacceptable excuse—if they cannot provide a stable network in a central city area, why are they still selling their service?
If you’re considering Digi, think twice. Poor service, weak network, and zero accountability!”
“After celcom join digi, connection is too poor and slow, sometime connection is unstable. Not sometimes but always. At anywhere, celcomdigi is no good. Celcom, please do better.”
