Celcom Reviews

Name: Celcom
Rating: 1.26

1.3 Rating 233 Reviews

6 %

of reviewers recommend Celcom

Company Reviews

Questions

Metrics

1.3

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

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Collins

Celcom 1 star review on 31st January 2025

Anzal

Celcom 1 star review on 30th September 2024

Anonymous

Celcom 1 star review on 27th September 2024

Rose

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Celcom mmg babi! Itu je nak cakap”

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Posted 2 weeks ago

“So many problem”

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Posted 3 weeks ago

“Poor internet connection quality after celcom and digi merged line. it would be better if celcom and digi didn't merge😔”

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Posted 1 month ago

“Bad experience in registering and activating the number. Cannot download the apps, and the qr is just appeared as white screen instead. After proceed with activation, the number still cannot be used.”

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Posted 1 month ago

“Lost £100k saved by Supreme assets recovery AT G mail .com”

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Posted 1 month ago

“Hi, I’m experiencing veryyy poor network coverage in Kg baru, Kl area The line is very slow and keeps disconnecting. Please please please check and resolve this issue as soon as possible.”

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Posted 1 month ago

“bayar mahal2 lain ciput pundekk”

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Posted 2 months ago

“Celcom digi line sucks. Internet line getting worse when they merged. Need to improve ASAP. Thanks”

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Posted 2 months ago

“semoga Celcom bangkrap”

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Posted 3 months ago

“like stupid af”

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Posted 4 months ago

“Horrible service ,I am a Celcom user for over 10 years now and my bill was overcharged,called 111 for an enquiry regarding this matter ,first customer service assistant ,Namibiyar was helpful ,I called again and spoke to an assistant name Aisyah , horrible and unprofessional ethics .She fails to listen to a customer, but keep talking on her part , rude and not professional at all”

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Posted 4 months ago

“Avoid Digi (CelcomDigi) – Poor Network & Customer Service I strongly advise against choosing Digi (CelcomDigi) for a new SIM card or porting your connection. For the past two months, my neighbors and I have been experiencing severe network issues. Despite multiple complaints, we received no response. After two months, Digi finally responded with an official statement, claiming that our area has a high number of concurrent users. This is an unacceptable excuse—if they cannot provide a stable network in a central city area, why are they still selling their service? If you’re considering Digi, think twice. Poor service, weak network, and zero accountability!”

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Posted 4 months ago

“After celcom join digi, connection is too poor and slow, sometime connection is unstable. Not sometimes but always. At anywhere, celcomdigi is no good. Celcom, please do better.”

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Posted 5 months ago

“Celcom service di BANDAR TAWAU Branch paling teruk. Langsung tidak membantu customer. Staf sangat kurang ajar.”

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Posted 6 months ago

“Very bad service”

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Posted 6 months ago

“Stupid port out long request”

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Posted 6 months ago

“Verge bad connection, truly need to change Telco, especially when you want to subscribe for fiber home or broadband or even postpaid, my suggestion is forget it and get another Telco, it's worse”

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Posted 6 months ago

“the app always auto logout in every few min”

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Posted 8 months ago

“line celcom area port dickson mmg teruk sngat2..nak buka ws pun loading !apetah fb ig google..penat beribu kali dah complain celcom centre ni..bila call cs ckp xde masalah apa2 line okay ! bayar mahal tp line mcm .....!!!”

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Posted 8 months ago

“ko paham sik aku tok bukan diam kat pedalaman. maseh tengah bandar tapi line mcm taik 🥰 dah la sebulan bayar bill bukan main sampe beratus, tapi aku masok rumah jak line aku hilang sikpat nak bodo agik kah? nyusah idup org jak mun ada apa2 emergency sikkan asal aku nak klaka aku diri rah pagar rumah nak? tolong lah improve, sikda function kau merge celcomdigi coi timpak2”

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Posted 8 months ago

Celcom is rated 1.3 based on 233 reviews