Celcom Reviews

Name: Celcom
Rating: 1.22

1.2 Rating 200 Reviews

5 %

of reviewers recommend Celcom

Company Reviews

Questions

Metrics

1.2

Based on 200 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Celcom 1 star review on 6th September 2024

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bad line bad anywhere, pls improve, in emergency not helping!!”

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Posted 6 days ago

“Ape guna customer servis kalau tak faham masalah pengguna? Orang dah bagitau problem still repeat the same question but no solution”

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Posted 1 week ago

“I was in overseas but i had bad experience with celcom roaming charges before so i make sure i use a local sim card this time and disable celcom sim card totally but guess what, i was charged for using roaming. Call celcom but was never given any solid proof of my roaming usage and now i wanted to switch to other telco, they gave me a hard time switching. Total OKU tele company indeed. SCAM!”

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Posted 1 week ago

“The worst celcom system.. Unable to port out eventhough u paid the hotbill n keep on repeating ask me to port out..... the same process n keep paying hotbill... What damn system is this??? Is this a scam? Where can I report this?”

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Posted 1 week ago

“bayar mahal , line 4g/5g tp line makin slow . haram jadah betul !”

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Posted 1 week ago

“,I am receiving a call from Celcom saying that I need to pay bills that have been subscribe in 2019, but in fact,I didn't subsribe any postpaid plan. I called to the customer service of maxis and they saying that the postpaid plan was registered in my name and Ic already made a police report and they still calling me and asked me to pay back the total outstanding amount What should I do now?”

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Posted 2 weeks ago

“Very poor connection in Kuching no matter if in city center or 12K out side of town center. Not reliable service, no confidence in this company.”

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Posted 2 weeks ago

“Misleading charges, monthly bill wasn't transparent. Always find a way to charge me more. Never had a clear answer from the operator.”

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Posted 2 weeks ago

“truly one of the internet providers of all time can you actually imagine upgrading your service just for it to get worse. it's night time and all you want to do is finish some work or relax by playing a game, then the internet just flatlines like it has nothing better to do half my hair turned grey and my lifespan was cut short using this internet provider. I also got a few headaches and now i want to eat lead, but at least i gained immortality from being a spirit of pure hatred now. dont waste your money on this garbage if i could rate zero or negative stars i'd do so celcom if your reading this you shouldnt even qualify as an internet provider, more like a pyramid scheme or something golddigger-esque”

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Posted 3 weeks ago

“What's wrong with Celcom?! No, not just the app! Why did they make me pay so much compared to the bill price it was intended to be?! I didn't use the sim card for the last month, yet it made me pay twice the subcribed plan. This isn't the 1st time. & the app, they confuse me in multiple different areas, particularly the transaction history.”

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Posted 3 weeks ago

“Celcom,your customer service is the worst!Not really keen to listen to customer problem and didnt help much at all.I called yesterday around 2pm asking for as assistance because i am unable to connect to my homefibre.the roouter keep on blinking wit the red light.i’ve been told a ticket will be raised for a techinician but until at this moment,i haven’t received any messages from your side.i am urgently need to use the internet and now i have to take leave and walk in to the nearest celcom centre!so in efficient celcom in handling customer issues!”

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Posted 1 month ago

“I live at the heart of KL. Why 5g n 4g very bad since merging with digi. Very bad that i can give 0 star for the connection. Ministry of communication should take action. Internet is a need nowadays.”

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Posted 1 month ago

“customer service line mmg asik busy je ke. Langsung tak angkat call 👎”

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Posted 1 month ago

“very bad networking , sell your company .. wasting my money gth!”

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Posted 1 month ago

“ITS SUCK. I SUBSCRIBE INTERNET FOR MONTH BUT IST JUST LIKE FOR 3 WEEK ONLY YOU HAVE THE LINE THEN 1 WEEK LEFT LIKE YOU DIDNT HAVE LINE. ITS HARM ME CAUSE ITS HAPPEN EVERTIME. I CANT OPEN ANY APPS LIKE TIKTOK OR X ANYMORE BECAUSE OF THAT. WHY CELCOM ??”

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Posted 2 months ago

“Deae celcom. Your coverage sucks”

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Posted 2 months ago

“Celcom line buruk NO MORE CELCOM GAIS dr dlu tkde perubahan bad experience korang tau mkn duit org je”

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Posted 2 months ago

“Very worst and worse..line 5G/4G but still loading to access”

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Posted 2 months ago

“Too slow for an expensive price, barely near the promised speed, basically a scam”

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Posted 3 months ago

“Kenapa data Internet perlahan macam siput babi haahhh?. Apa lancau celcom sekarang. Naik taraf orang punya coverage. Internet data macam siput babi. Memang anjing betul”

Helpful Report

Posted 3 months ago

Celcom is rated 1.2 based on 200 reviews