“,I am receiving a call from Celcom saying that I need to pay bills that have been subscribe in 2019, but in fact,I didn't subsribe any postpaid plan. I called to the customer service of maxis and they saying that the postpaid plan was registered in my name and Ic already made a police report and they still calling me and asked me to pay back the total outstanding amount What should I do now?”
“truly one of the internet providers of all time
can you actually imagine upgrading your service just for it to get worse.
it's night time and all you want to do is finish some work or relax by playing a game, then the internet just flatlines like it has nothing better to do
half my hair turned grey and my lifespan was cut short using this internet provider. I also got a few headaches and now i want to eat lead, but at least i gained immortality from being a spirit of pure hatred now.
dont waste your money on this garbage
if i could rate zero or negative stars i'd do so
celcom if your reading this you shouldnt even qualify as an internet provider, more like a pyramid scheme or something golddigger-esque”
“What's wrong with Celcom?! No, not just the app! Why did they make me pay so much compared to the bill price it was intended to be?! I didn't use the sim card for the last month, yet it made me pay twice the subcribed plan. This isn't the 1st time. & the app, they confuse me in multiple different areas, particularly the transaction history.”
“Celcom,your customer service is the worst!Not really keen to listen to customer problem and didnt help much at all.I called yesterday around 2pm asking for as assistance because i am unable to connect to my homefibre.the roouter keep on blinking wit the red light.i’ve been told a ticket will be raised for a techinician but until at this moment,i haven’t received any messages from your side.i am urgently need to use the internet and now i have to take leave and walk in to the nearest celcom centre!so in efficient celcom in handling customer issues!”
“I live at the heart of KL. Why 5g n 4g very bad since merging with digi. Very bad that i can give 0 star for the connection. Ministry of communication should take action. Internet is a need nowadays.”
“ITS SUCK. I SUBSCRIBE INTERNET FOR MONTH BUT IST JUST LIKE FOR 3 WEEK ONLY YOU HAVE THE LINE THEN 1 WEEK LEFT LIKE YOU DIDNT HAVE LINE. ITS HARM ME CAUSE ITS HAPPEN EVERTIME. I CANT OPEN ANY APPS LIKE TIKTOK OR X ANYMORE BECAUSE OF THAT. WHY CELCOM ??”
“Kenapa data Internet perlahan macam siput babi haahhh?. Apa lancau celcom sekarang. Naik taraf orang punya coverage. Internet data macam siput babi. Memang anjing betul”
“celcom stoopid . orang tengah ml dia reconnecting nk dekat sejam shiel . line kat tempat aku ni dh sebulan agaknye takde bar langsung KOSONG ! baik takyah je kalau gitu . makin lama makin terok . kalau camtu je belanjutan takyah buat apa apa dahla . kau atur apa lama sangat dari haritu lagi tengah perbaiki line sampai sekarang takde perkembangan . asal nak main game je line kau macam nak mampus . stress hidup guna celcom ni . teruk namati sial celcom ni . cukup sabar dah tengah rank je dia reconnecting memang pukimak”
“starting from May 31st until June 1st after more than 72 hours Celcom internet connection has been from bad to worst.!. avoid this telco at all costs!!!”
“Terdapat beberapa perkara yang saya ingin beri maklum balas kepada Celcom. Pertama, adalah mengenai liputan rangkaian yang kadang-kadang tidak stabil di kawasan tertentu. Saya berharap Celcom dapat meningkatkan kebolehpercayaan rangkaian di tempat-tempat yang sering mengalami masalah ini. Selain itu, pengalaman pelanggan saya dengan perkhidmatan pelanggan Celcom agak mencabar. Saya berharap untuk melihat peningkatan dalam perkhidmatan pelanggan yang lebih responsif dan membantu. Secara keseluruhan, saya percaya Celcom mempunyai potensi yang besar untuk terus memperbaiki dan meningkatkan pengalaman pengguna. Terima kasih atas perhatian anda kepada maklum balas saya”
“Butoh celcom hotline customer service.. nk angkat phone lama dekat 10min, lepas angkat dh explain macam2 siap kasi order ID pastu buat2 cakap dan drop call.. aku call balik dkt 20min pastu tak angkat langsung.. BUTOH SIAL!! SAKIT HATI DGN CUSTOMER SERVICE MCM LANCAU!! Kalau x urgent aku xde nk tunggu lama2 smpai 30min call.. BABI!! PEGAWAI YG JAWAB CALL AKU TU KALAU AKU JUMPA MMG AKU MAKI DPN2.. SIAL!!”
