Celcom Reviews

Name: Celcom
Rating: 1.26

1.3 Rating 233 Reviews

6 %

of reviewers recommend Celcom

Company Reviews

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Metrics

1.3

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

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Collins

Celcom 1 star review on 31st January 2025

Anzal

Celcom 1 star review on 30th September 2024

Anonymous

Celcom 1 star review on 27th September 2024

Rose

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aku je ke yang internet ok, bayar 60 😂😂 campur tax dalam 63 camtu”

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Posted 1 year ago

“Since they collab with DIGI the network is the worst !! Celcom & digi suckssss !!!”

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Posted 1 year ago

“The worse internet provided ever. Since join venture with digi. Celcom become much worse than before. Also it affected digi at my area. Before this i can watch youtube video at 1080p hd with no lag using digi. After celcom join venture with digi, i can only watch video using 360p. If use 720p, video start lagging. And celcom internet? I can watch youtube video at 240p. Download 10mb app at playstore take 30 minutes. Well done celcom. Will change to other provider after this.”

Helpful Report

Posted 1 year ago

“this is officially the worst internet service provider ever. It's barely able to load a normal webpage now. AND it took 10 whole minutes to even download 4 MB stuff that's right 10 WHOLE minutes to download 4 MB files. Even this back in 2023 works better. If you're switching to Celcom, Please don't, you will regret it.”

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Posted 1 year ago

“Ever since celcom joined with DIGI it has been such a USELESS. Better stop giving people fake hope . And if ade sapa nak tukar lain plss not to DIGI AND CELCOME .. U MOBILE is way better than is both useless.”

Helpful Report

Posted 1 year ago

“Bayar bil bulan2 line lembab nak mampus. Dah 2024. Kepada yang nak tukar ke Celcom. Please DONT. Switch to Umobile for better internet”

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Posted 1 year ago

“Bayar dah mahal pastu lambat bayar kena bar. Internet slow nak mampus. Tolong bagi aku bercakap dengan ceo kau ni musibat internet basic umobile tu lagi laju la sibat”

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Posted 1 year ago

“Bodoh punya service!!! Tiap2 bulan bayar tapi line mcm siput nak haram!!! Bila lambat sikit je bayar kena bar mcm bangsat celcom ni!!!”

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Posted 1 year ago

“Every interaction I had with employees working there was just miserable. They don‘t know a thing so everyone says something different. This already cost me plenty of money. I even had a dissapointing connection with my iPhone 13 Pro. I finally decided to switch and they send me to their HQ for that. This is just ridiculous.”

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Posted 1 year ago

“Face recognition service is horrendous. I took selfies in well lit conditions, but it didn't work. Now I am blocked from services. Worthless prepaid SIM card.”

Celcom 1 star review on 11th February 2024

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Posted 1 year ago

“horrible service levels.. always stops working for random periods of time.”

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Posted 1 year ago

“worse than zero their network so bad you cant even pay celcom for more bad coverage and complete lack of any support”

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Posted 1 year ago

“Line slow mcm siput!! Setiap hari ada masalah line. Padahal bayar setiap bulan!! Cuaca pon elok je, tak hujan!! Tu pon slow juga!!! Benci celcom!!”

Helpful Report

Posted 1 year ago

“It’s 2024 very NOT recommended. Internet connection so slow, Expensive and relevant anymore . Even stock traders sell their CELCOM STOCK because they can’t make any profit. For those want to use celcom services,please choose any besides than this network. CelcomDigi Trash. UNIFI BEBAS is must BUY now in 2024 . It’s way more faster, way cheaper and no expire topup .”

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

“Worst telco ever.. credit always been lost n burnt without any activities or subscriptions. Just now they charged me RM33 for my 2.55minutes call from Saudia Arabia to Gombak,Malaysia”

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Posted 1 year ago

“As a student saya sangat kecewa dengan pengubahan yang dibuat oleh pihak celcom baru baru ini. I’m always purchased unlimited internet with RM35 and you gave me only 1 gb hotspot and what’s the worst i can’t even purchased add on for another hotspot ? whatttt? do you think with your RM35 unlimited internet i can do it my assignment with that? WITH ONLY 1 GB HOTSPOT???? AND CANNOT ADD ONNNNN? I NEED TO DO MY ASSIGNMENT ON MY LAPTOPPPPPPPPPP AND NEEDS TO CONNECT IT WITH WIFI BECAUSE MY UNI DOESN’T HAVE ANY WIFIII AT CAMPUSSS AND IM SO STRESSED OUT RIGHT NOWWWWWWWWW WHYYYY YOU GUYS SUDDENLY UPGRADED THE SYSTEM LIKE THATTT AND ITS BECAME MOREEEE WORSEEEEEESEEEEEEEEE”

Helpful Report

Posted 1 year ago

“celcom ni babi dah topup sebulan unlimited pun line slow lagi ye babi, bazir duit sial pakai simcard celcom, untuk yang nk beli simkad tu baca review aku ni dulu lepas tu tepuk dada tanya selera, kepala bana betul babi bazir duit kimak mmg hilang sabar betul aku ngan bende bodo ni”

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Posted 1 year ago

“Line like fuckk. Celcom the worst telco brand ever in the world.”

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Posted 1 year ago

“It's time to file a class action lawsuit against them? They mentioned I had outstanding bills (which were entirely unexpected and unbeknownst to me, I had actually already left the country). Tried to pay via credit card or transfer. Not possible. They suggested "asks a friend to pay in person". I said I don't have any contact in Malaysia to do this. I followed up asking to pay - I WANT TO PAY. Fast forward a year, I get an unexpected email mentioned I have been listed in an international credit score warning. What the actual **** !!! This is absolutely horrendous. Stay away, if you are an expat. I will explore legal actions. If there are any lawyers here, what's the the possibility of a class action lawsuits?”

Celcom 1 star review on 9th December 2023

Helpful Report

Posted 1 year ago

Celcom is rated 1.3 based on 233 reviews