Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.10

4.1 Rating 5,781 Reviews

79 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While we were happy with flight prices, we received misinformation about seat selection from a customer service representative prior to purchasing our tickets. He told us we would be able to select seats through Cheap Flight or the airline website, and the price range would be $20 - $200. After purchase when we went to the airline site to book seats, we were informed our only choice was to purchase from Cheap Flights. When we called. the CSR explained the pricingquoted was not accurate. She was apologetic and said she would report the incident. She was able to reduce the price of the seats we selected, but the range was no where near what was quoted initially.”

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Posted 1 year ago

“Good on line service, with fast confirmation and better fare”

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Posted 1 year ago

“This was an overall disappointing experience. I booked my flight, only to receive a text (not even a call) to be told that I have to pay more due to "dynamic pricing". When I asked why the flight was still being advertised on your website at that time at the original price, he kept repeating dynamic pricing. I don't think it is fair that I had to pay more because your company was too inefficient to process the payment in a timely fashion and even less fair that when I ask questions, I cannot get direct answers. I later received a phone call after my review was posted. I received an apology and an explanation of the circumstances, as well as a refund for the difference I had been charged. This follow up and explanation was greatly appreciated.”

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Posted 1 year ago

“Cheapflightsfares stole my money. I booked the ticket and they kept it pending until the next day they sent me an email that the price had changed and I had to pay extra to have my ticket. I paid $30 extra after 1 hour of argument with the phone representative. I will never deal with you again. Update: The issue has been taken care of by a supervisor.”

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Posted 1 year ago

“Helpful individuals guided me thru the process. Fare received was relatively attractive.”

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Posted 1 year ago

“Need to be more forthcoming on interval between booking on your site and actual delivery of tickets and airline confirmation code”

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Posted 1 year ago

“I thought flight currency was in local currency. Shouldn't your site be able to identify my location and update currency accordingly? Secondly, I could not check in online because all the code I could find in my email notification would not work. Update: I received a call from the team and my complaint were addressed respectfully and I will always appreciate an establishment that understands criticism is an opportunity to grow. Great site and great team. 👍 I will certainly be using the site cause I got a good deal still.😊 Update: The customer care team called sincerely to discuss the review and offered a coupon code to update my review. I attempted to use the code and it didn’t work. Called the customer care and I was told I have to call to use the code. Also, they will have to assist with the booking so that the code can be used. The customer care person I called said he would call me back within the an hour to book but I have not received any call back from them for the past three days. So you know, if they call you to change your review in the site and offer you some discount code or something. Just know it is a lie.”

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Posted 1 year ago

“customer service agents should know rules better and not riff. when carry-on says "information unavailable" doesn't mean no carry on and you get charged for check in. he should have gone to jal's web page which says any economy fare gets a carry on and than sates this economy fare allows 2 pieces checked in. your agent kept on insisting i would have to pay for my checked bags and would not do the research and did not want to listen to me. very frustrating customer service.”

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Posted 1 year ago

“Wasn't what the agent quoted me on the phone but still not too expensive. Got a call about my review but I'm not sure why. This isn't a bad review.”

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Posted 1 year ago

“I had to face some problems but my problems were resolved. So I am satisfied and really appreciate to pay attention to resolve my issues.Thanks”

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Posted 1 year ago

“I had an issue that was resolved. Thank you for your time and patience!”

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Posted 1 year ago

Dear Savannah, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“I booked a flight at a really good rate & was excited about the great deal I had. But then, my Credit Card company delayed payment, until they could varify the purchase. Within 5 minutes of this notification, Cheapflightsfares would not honor the rate. They said tickets were limited and that rate was no longer available. They said I could purchase the ticket at $39 more than the previous rate...after a breif discussion....the agent offered me a $10 reduction, $29 more. I argued a little more and ended up paying $2 more than the original rate.....seems like my great deal had to be "negotiated" a little more! Cheap Flight Fares ended up calling me back and apologized for the inconvenience and offered me the original price plus a credit toward my next flight. The $$ wasn't the issue, it was the "up sale" that made it hard to swallow. But they were gracioius about the situation and conceerned about my expereiance...seemed to value me as a customer, not just another purchase!”

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Posted 1 year ago

Dear Reviewer, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Good service”

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Posted 1 year ago

“Interesting for the fares but the( delay ( layover) is the problem.”

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Posted 1 year ago

“Ease of use, fair pricing, timely chat response.”

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Posted 1 year ago

“It was a nice cheap and easy way to get a flight online notice”

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Posted 1 year ago

“Danish was supposed to call me on Friday to get hotels and he did not. He did get me flights which I appreciate. I still need transportation from a cruise dock to hotels and from Venice to Athens. I’m not sure if you can help me with that, but would appreciate a call, if you can. Thank you.”

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Posted 1 year ago

“Cheap flights is a great site when your last minute flight is important, but spirit airlines sucks.”

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Posted 1 year ago

“straight forward”

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Posted 1 year ago

“We found cheap flights for our trip on the website and purchased tickets. The booking process was without complications”

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Posted 1 year ago

Dear Reviewer, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

Dear Anas, Greetings from Cheapflightsfares.com. Thank you for the call today. Further to our telephonic conversation, in light of your experience and to demonstrate our commitment to customer satisfaction, we are prepared to offer you 2 Discount vouchers for US$ 15.00 each, valid for 1 year. This credit/ Discount vouchers are applicable towards any airline and destination of your choice, providing you with the flexibility to plan your future travels as you see fit. Simply contact me directly using the information mentioned in the Signature line or send me an email to Care@cheapflightsfares.com whenever you are ready to use the vouchers and book your next travel and I would be happy to assist you. We value your patronage and hope that this gesture will aid in resolving the matter to your satisfaction. Should you feel so, we request you to "reconsider your review" on Reviews.io, through the tb shared on another email sent to you from the online platform, or simply retract the same. Thank you. Regards, Lauren Smith Customer Resolution Team : www.cheapflightsfares.com ✆ Support Team : (855) 983 4672 / (216) 302 2732 (Call availability: 24 X 7) ☎ Direct Line : (313) 380 6215 (Call availability: 1100-2000 hours EDT)

Posted 1 year ago

Cheap Flights Fares is rated 4.1 based on 5,781 reviews