Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.08

4.1 Rating 5,459 Reviews

79 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,459 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very difficult to speak to a person about traveling with a pet for the first time. I made numerous phones calls and was put on hold each time for extended times. Sadly, most representatives I finally spoke with I was unable to understand. I did appreciate the cost and the ease of making the round trip reservations for two.”

Helpful Report

Posted 15 minutes ago

“The booking was easy but the process has a lot of ad on fees. That end up adding about $100. Then the bad part. I had to cancel my flight substantially under 24 hours later. I had read all of the rules before booking when I tried to cancel the agent made several excuses why I could not get a refund. I actually had to read the cancellation clause to him. Then he put me on hold to talk to his supervisor came back with a modified rendition of the policy. Finally after arguing I got an email with the refund amount in the email. These people outright lied and made up their refund policy. It’s my intention to report this to the attorney general for a review. You need to preserve the recording of that call.”

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Posted 2 weeks ago

““Mi experiencia con la compra del vuelo fue en general positiva. Encontré un pasaje relativamente cómodo y adecuado para mis necesidades. Sin embargo, tuve un inconveniente con el descuento promocional. En el correo me indicaban un descuento de $20, pero al momento de aplicarlo en la página, solo se reflejaron $10, y no me permitió validar el monto completo. Me hubiera gustado que la oferta fuera clara y se aplicara correctamente.””

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Posted 1 month ago

“It was easy to book but difficult to get confirmation and issue of the ticket”

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Posted 1 month ago

“making the reservation for flights and a vehicle go ok, but if you need to make any changes, that's where things go sideways! I called three times, explaining that I needed to make a change to my car rental plan, and each time I was sent to an extension that was no longer valid according to the recording I kept getting! Each time I called back, I explained I was getting sent to an extension that was no longer valid and she would briefly apologize and say hold on and then send me again to an extension that was no longer valid! I finally had to call the car rental agency itself and make changes through them, it could not be done through this cheap flight fares site at all.”

Helpful Report

Posted 1 month ago

Dear Lisa, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“Your level of services is average.”

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Posted 1 month ago

“It took a lot of time to get through e-ticket which caused stress and confusion.”

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Posted 1 month ago

“Wasn’t clear on carry on bags upon purchase. I was upset about that not being included in my fare and no indication beyond I presume fine print”

Helpful Report

Posted 1 month ago

“Upset because they charged me US currency instead of Canadian currency! But other than that they were good to deal with”

Helpful Report

Posted 1 month ago

Dear Beverley, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 month ago

“First time booking through this app. Easy enough, but since I haven't actually flown yet, can't write a full review.”

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Posted 1 month ago

“Had some issues off the bat and still waiting for my E-ticket in my email but Mia was great and put my mind at ease. She said she would work on it and sent me all of my specific flight information and confirmation numbers so that I could go right to the airline website and check to see that it was confirmed so I could ease my anxiety. She was very nice and helpful. Just waiting to be emailed my ticket!”

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Posted 2 months ago

“Did I get my fare at the price I was promised? Yes but it took about two hours worth of phone calls and was not convenient at all. Now I feel terrible for being blunt on the phone but needed to get my point across about how horrible and inconvenient this process was”

Helpful Report

Posted 2 months ago

“I recently purchased an overseas flight from Cheap Flights Fares, and the price was excellent. However, I experienced several problems with the transfer of the flight info to my account with the carrier such as my name being recorded incorrectly, even though it shows propertly on the receipt from Cheap Flights Fares. They also did not transfer my loyalty number or Global Entry numbers even though I had entered them. After a chat and a phone call, I still have not corrected all of the issues.”

Helpful Report

Posted 2 months ago

Dear Jerrold, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 months ago

“It originally gave me the correct dates but didn't book it yet and then attempted to book the wrong dates. If there was not an issue with the airlines and if they didn't have good customer service that attempted to call me back this would not likely have been found. So although there system has a massive problem with dates and getting the flights on the same day as advertised, it looks like they are aware of this and have people reaching out to fix it.. Multiple emails also coming in pairs makes it really fill your inbox and makes it more difficult and suspect to fix but i have not flown yet so hopefully it will work.. Considering my flight is next week its a bit early for me to know if this service actually works with a successful trip.”

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Posted 2 months ago

“I knew I did not need to "buy" a seat. But the app Did not let me go forward unless I did buy 2 $40.00 Seats, which I did. This flight was imporntant, and I had no choice but to pay for the seat”

Helpful Report

Posted 2 months ago

Dear James, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 months ago

“The only thing that I can say is the agents they’re very intelligent and knowledgeable about the product and what they’re selling it just they are in such a hurry. They don’t give little details -that if you buy economy, you can’t make changes , but for certain amount of dollars you can upgrade and then you can get a refund . I can’t control inclement weather – sickness- to get your travel plans changed it’s like buying a brand new ticket. I’m not happy with that. I don’t know if it’s something you can do but it’s annoying so I’m not completely satisfied with your service.”

Helpful Report

Posted 2 months ago

Dear Marilyn, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 months ago

“I booked a Porter Airlines flight through CheapFlightFares for $523 but wasn’t charged immediately. When I called, the rep claimed I had to pay an extra $190 to “guarantee” my seat, supposedly per Porter Airlines’ policy. I reluctantly paid, bringing my total to $700+. After calling Porter Airlines directly, I learned this was a complete lie—the basic fare I initially booked already guaranteed my seat. I called CheapFlightFares back to cancel, but they refused, despite their 24-hour free cancellation policy. After a long struggle, they finally refunded me. This company tried to scam me out of $190. Stay far away! UPDATE(31/05/2025) After reporting them to the appropriate body, they fibally refunded me my full payment. It’s not been a pleasant experience. Happy to get my money back. I will definitely not be using their services moving forward.”

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Posted 2 months ago

“Price of flight was fine but I was appalled about my luggage . I had to pay 67.00$ for one hour flight for a checked in luggage. Unbelievable!!”

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Posted 2 months ago

“I booked my flight the day before departure but it took over 4 hours to get the eticket and then I still had to check in and get a seat assignment, which I did two hours. before my flight. I was worried that I was being scammend. Not sure it was worth the $50 I saved.”

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Posted 2 months ago

“It is quite unnerving having someone call and email with "urgent" request. This phrasing screams SCAM. The person I spoke with on the phone had a thick accent which did not help the situation and quite honestly didn't make me feel any safer with this transaction. I am still "assuming" my flight is booked with Frontier. I have a confirmation but still a bit uneasy.”

Helpful Report

Posted 3 months ago

Dear Wendy, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 months ago

Cheap Flights Fares is rated 4.1 based on 5,459 reviews