Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.08

4.1 Rating 5,460 Reviews

79 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,460 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After speaking with your complany representative to resolve problems, I thought trust was restored in your company, but now nothing has been done to address the problems with the ticket I bought. Is anyone going to follow up?”

Helpful Report

Posted 11 months ago

“I was told after I reserved flights at one price that the price had changed and I would have to pay about $200 more. However, the website showed the cheaper fare was available. After quite a few calls and my insistence that I be refunded, I will be. It was a frustrating experience since it took a lot of time to get resolved. I wasn’t very happy. The one positive thing was that I was always able to get through to Cheap Flights quickly. I did appreciate that.”

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Posted 11 months ago

“Would lke more flight options”

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Posted 11 months ago

“I am assuming becasue it is the 4th of July week the ticket prices are so high. I am flying for a funeral and back home. This frustrates me and then I had to pay for my seats.”

Helpful Report

Posted 11 months ago

Dear Tina, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 10 months ago

“Most of the process was fine. However, some how on your end you made up completely random email addresses for us and we never received confirmation emails from the airline because of your error. I further contacted your customer service about how to add Luggage to my flights that I just booked the day before and I was told by your representative that I can only book my luggage with FrenchBee Airline at the airport. Which was wrong information and would have cost me twice the cost by doing that. So might first experience with cheap flights fares was less than acceptable.”

Helpful Report

Posted 11 months ago

Dear John, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“I am frustrated. I booked going to Miami and realized I needed to book to Tampa. I went to America Airlines using the confirmation number and changed from Miami to Tampa. Today you send me. Confirmation to Miami. I called your support line. They assured me the plan is Tampa and thirteen minutes later I got an email saying Miami still. I don’t want charged for 2”

Helpful Report

Posted 11 months ago

Dear Sally, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“Please be sure that your website and email make clear that the 24 hour window to cancel with a full refund does not apply to departures less than a week away. This was not in the information and therefore cost me additional money.”

Helpful Report

Posted 11 months ago

Dear Paul, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“Got a pretty good deal but would have preferred far more transparency up front about baggage and seat selection fees. 'Economy' used to mean you didn't have to pay extra for those basic amenities.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 11 months ago

“I paid extra for an aisle seat on both flights & didn't get them.”

Helpful Report

Posted 1 year ago

Dear Richard, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but in vain. we could not leave a message for you as there was no option. In case you have any questions or concerns, please feel free to write to us at care@cheapflightsfares.com or contact our customer support team @ +1 216 302 2732 anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“I was able to get a lady minute flight, cheaper than anywhere else that I looked.”

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Posted 1 year ago

“Picked refundable ticket for something like $60, and then was told by the airline it would be $99. Too many layers, too confusing.”

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Posted 1 year ago

Dear Reviewer, Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. Please let us know if there's anything else we can do to improve our service. Share your suggestions at care@cheapflightsfares.com. We would love to hear your feedback so that we can use your valuable feedback to deliver an even better experience next time. Regards, Cheapflightsfares Team

Posted 1 year ago

“Very disappointed. Booked a Canadian flight from Abbotsford Bc to Brandon Manitoba. Never saw us funds until after it had been booked. Why why why???after talking to agent she said she would give me a credit for $100 for future trip. That helped”

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Posted 1 year ago

“Would not accept my email address and now it doesn't recognize the email address it did finally accept when I made the reservation.”

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Posted 1 year ago

“The app did not show me to pick my seat nor adjust my luggage needs. Somehow you need to allow that to happen before final payment. Thank you.”

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Posted 1 year ago

“You say you have free cancellation within 24 hours, but then in the small print you advise there is a fee. That’s not FREE! **Update** After speaking with representatives from the company I have been advised the charges are from the airlines. The company and I have reached a resolution to my issue and will be making it more clear on their website in regards to the issue.”

Helpful Report

Posted 1 year ago

“Flight was very inexpensive, but 30 minutes after booking, a representative called to let me know that the fare for my flight for the airline I had selected had increased after I had already booked at the rate listed on the Cheapflightfares site. The price that I was quoted was twice the rate I booked at. Ultimately they let me remain booked at the rate originally posted, but only after I protested. Rates should remain as advertised at the time of booking. Using that sort of bait-and-switch advertising is highly unethical.”

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Posted 1 year ago

“Booked my flight through this site and after getting confirmation that my flight was confirmed the next day got an email that the flight was cancelled. After calling them they said yes the flight was canceled and they would need to put me on a different airline, this was approximately $400 more and at a different airport. After agreeing to this because I needed to fly on those dates I thought about it and called the other airline directly and they said that flight was never canceled. Called them back and did manage to get a full refund and booked the original flight directly from the airline.”

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Posted 1 year ago

“I booked a flight with French Bee thru your Ute only because I’d be able to upgrade and that wasn’t possible. Now, I wouldn’t complain about this booking if I hadn’t found Air France fare, including carry on at the same price as French Bee’s flight plus carry on purchases. This is a great disadvantage to me now because French Bees planes pack you into 16 inch seat with a bunch more people compared to Air France’s. You can understand my frustration to learn your supposedly cheap prices have no real value at all.”

Helpful Report

Posted 1 year ago

Dear Luis, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Online booking was good but you changed my chosen flight after I paid and received the confirmation email. The departure time change is very inconvenient, causing massive disruptions in my day's schedule and subsequent difficulty in getting to the airport. Your representative who I spoke with tried to be very helpful but the damage was already done. Its sad that my first experience with your company has been disappointing.”

Helpful Report

Posted 1 year ago

Dear Jorge, Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 216 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“Deceptive. I had one checked bag but inadvertinely checked auto check in to bypass counter. Since I have a checked bag I have to go to the counter anyway. Called and asked for that charge to be removed. I was told the fee could not be refunded. I said I was not happy with them and hung up. I was quickly called back and told the charge would be removed. I checked the new bill and the charge was simply renamed but remained. I consider that deceptive. I called back and was rudely informed that I will have to wait for the refund. I received 6 emails and another phone call asking me to post a more favorable review. The charge was eventually refunded. But why was I billed instantly but it took 2 weeks to be refunded?”

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Posted 1 year ago

Cheap Flights Fares is rated 4.1 based on 5,460 reviews