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Cheap Flights Fares Reviews

4.1 Rating 3,711 Reviews

77 %

of reviewers recommend Cheap Flights Fares

Company Reviews

4.1

Based on 3,711 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 12th June 2024

Bilal Akumpigida

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the sight a little cumbersum”

Posted 1 year ago

Dear Margaret, Thank you for your review and detailed feedback. We're very sorry to hear about your recent experience, as it certainly does not meet the quality of service we strive to deliver to our valued customers. Your feedback is highly appreciated, and we would like to assure you that we will investigate it and, from your experience with us, understand how and where we can improve. Regards, Cheapflightsfares

Posted 1 year ago

“About the same as others and with economy class you have to pay for the seat on each flight.”

Posted 1 year ago

Dear Nicole, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked this reservation online. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will be glad assist you. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries or concern resolved at the earliest. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“I was disappointed at Flights service. I paid for a checked baggage at the time of booking the tickets. It wasn't in the system when I did the check in at the airport. So, I had to pay the baggage again with the airline at a higher price. I contacted customer service several times to get a refund. My refund was processed 2 weeks later. Customer service called several times after posting my review and my refund was deposited soon after. Changing my rating from 1 star to 3 starts as I got the refund, but I needed to call customer service 4 times. Hope issues like mine get resolved quickly in the future. The flight fare was good.”

Posted 1 year ago

Dear Lismary, Thank you for taking the time to write your review. We're really sorry to hear about the issues you experienced with your recent booking and that you were unhappy with the service you received on this occasion. We can assure you that customer service is extremely important to us and any complaints received are taken very seriously. One of our managers will contact you in order to discuss your feedback and ensure that you are fully satisfied. Regards, Cheapflightsfares

Posted 1 year ago

“The fares are super high but the customer service is pretty good . They”

Posted 1 year ago

Dear Asad, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your feedback. We intended to contact you via the contact number provided but didn't get a response from your end. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 1 year ago

“There’s more cheaper places but it’s ok”

Posted 1 year ago

“Had to pay twice for carry on. But fix my problem”

Posted 1 year ago

Dear James, Thank you for sharing your feedback. We are deeply concerned and apologize for the recent experience you have had. This is certainly not the high standard of service we pride ourselves on at Cheapflightsfares. We have asked that our customer service team contact you to address your concerns and resolve your issues. Regards, Cheapflightsfares

Posted 1 year ago

“Good flight”

Posted 1 year ago

“After having a terrible experience with two service reps...Who assured me that a manager would call me back? and having waited for two weeks (no one ever called back)..... Today I called back and got Alan! He resolved my issue in a couple of minutes! WTF.... In short, Alan was GREAT!!”

Posted 1 year ago

“Your Call Representative Daisy was nice, and she answered all my questions. However, sudden changes with the Flight price in less than 24hours reservation is not good when it says in your website that the Price within 24hrs resevation is a guarantee.”

Posted 1 year ago

“I was charged 79 for seat assignment but did not get the seat assignments I paid for”

Posted 1 year ago

“Service was OK. Nothing special but acceptable.”

Posted 1 year ago

“You are given an option to purchase your seats but not luggage which would be convenient doing everything at once at the same time.”

Posted 1 year ago

“The pilot & flight was good. What stinks is the LOWER 40lb limit & paying for EVERYTHING. I couldn't believe I it wanted me to pay to "pick a seat". After paying for a checked AND carry-on but what REALLY got me was NO drinks (not even a water). RIP OFF!! Never again.”

Posted 1 year ago

“It wasn’t an easy experience and made me very nervous. I’ll tell you more once l actually get to airport know l have a flight with a check in bag and no hidden charges !! The only phone call that went smoothly was with Brooks on checking in”

Posted 1 year ago

“Great prices. The only thing I didn't like is that I ended up paying extra because of their terrible service and procedure to process/confirm payments made with international credit cards (from other countries other than US and Canada).”

Posted 1 year ago

“I am not Lester.I am his 70 year old grandmother who purchased the ticket for the flight. Although your company boast about cheap flights, it becomes very expensive when you purchase seats and other necessary things needed to travel. Then after flight is purchased, instead of getting a confirmation you receive a telephone call with a change in flight times and cost. I may as well fly with American Airlines which I know is very expensive. At least I know I'll receive the times and costs that I agreed to before my credit card is charged.”

Posted 1 year ago

“I was surprised at the high cost of the flight and all the additional charges.”

Posted 1 year ago

“I was not aware that booking a flight would put one on "standby" and I would have to pay an additional 35 per person. I found out when I didn't receive a notification from the airline and thought to call in to check on the status.”

Posted 1 year ago

“The Cheap flights program hides the extra seat cost. Called back to correct a payment problem, was told everything was fine, then was told the payment was still a problem and cost me $60.00, Will most likely not use again!”

Posted 1 year ago

“Not understanding at all, took advantage of mistake.”

Posted 1 year ago

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Cheap Flights Fares is rated 4.1 based on 3,711 reviews