Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.08

4.1 Rating 5,471 Reviews

79 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,471 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Process went through smoothly. But the change of flight times suck. I now have to cancel my flight and reschedule. Ughhh. Of course SPIRIT!!!!!”

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Posted 2 years ago

“OK Site but navigation was not easy.”

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Posted 2 years ago

“I will never book a flight though United Airlines again .. I wanted to extend my visit and come back on a different date but you would charge me $249 more. Not asking for refund or cancel, you would think giving 4 days in advance should be able to do it for nothing!”

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Posted 2 years ago

“Initially price quoted didn’t include tax which gave me false impression that price is lower than other internet flight sellers. Made me feel cheated. Tax was charged two days later than the initial charge. Customer service didn’t know about this process which caused a lot of confusion. Second email about the tax was even more confusing. It listed the tax which is half of what has already been charged. Airline confirmation number was not provided until I asked for it. For accessing website, PIN number reset request was stuck and reset was never provided. Customer service didn’t know what to do and didn’t provide any way to solve the problem. Was told that there is no technical support. I had to give up accessing the website. Customer service called me back. They explained that they made a mistake on the DNI tax charges. And they will refund it. They seemed to take the feedback seriously. Looking for the improvement they are going to make.”

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Posted 2 years ago

Dear Chin, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you purchased this reservation online. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“There was an issue but the company called me to help fix the issue. Very considerate”

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Posted 2 years ago

Dear Guest, Thank you for taking the time to share your feedback with us. We are so sorry to read of your recent experience with us; this is definitely not the high standard of service on which we pride ourselves. We understand that our Client Experience team has reached out to you, and we hope that they have managed to resolve your concerns. Regards, Cheapflightsfares

Posted 2 years ago

“I purchased a ticket with paid seats and insurance and had to change my flight day within 24 hours. On the new ticket I was charged an additional fee for a more expensive ticket but I was not tefunded the paid seats from the original ticket & am not able to select my new seats until after I check in. I was also charged again for insurance on the revised ticket but I never needed to file for insurance from the original ticket which I purchased before the 24 hour deadline. I will not be using this service again.”

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Posted 2 years ago

Dear Charlene, We apologize for this upsetting experience. We strive to ensure that our customers enjoy services and trust us. Request you to provide us with some time so that we can look into the matter. We have gone through the remarks and concerns raised by you. We are keen to resolve this. One of our dedicated team member will contact you shortly or you can write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares

Posted 2 years ago

“Found the sight a little cumbersum”

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Posted 2 years ago

Dear Margaret, Thank you for your review and detailed feedback. We're very sorry to hear about your recent experience, as it certainly does not meet the quality of service we strive to deliver to our valued customers. Your feedback is highly appreciated, and we would like to assure you that we will investigate it and, from your experience with us, understand how and where we can improve. Regards, Cheapflightsfares

Posted 2 years ago

“About the same as others and with economy class you have to pay for the seat on each flight.”

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Posted 2 years ago

Dear Nicole, Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked this reservation online. We are looking into this issue and will do everything within our means to resolve this soon. We have located your reservation details based on your provided information and will be glad assist you. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries or concern resolved at the earliest. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to us at care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“I was disappointed at Flights service. I paid for a checked baggage at the time of booking the tickets. It wasn't in the system when I did the check in at the airport. So, I had to pay the baggage again with the airline at a higher price. I contacted customer service several times to get a refund. My refund was processed 2 weeks later. Customer service called several times after posting my review and my refund was deposited soon after. Changing my rating from 1 star to 3 starts as I got the refund, but I needed to call customer service 4 times. Hope issues like mine get resolved quickly in the future. The flight fare was good.”

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Posted 2 years ago

Dear Lismary, Thank you for taking the time to write your review. We're really sorry to hear about the issues you experienced with your recent booking and that you were unhappy with the service you received on this occasion. We can assure you that customer service is extremely important to us and any complaints received are taken very seriously. One of our managers will contact you in order to discuss your feedback and ensure that you are fully satisfied. Regards, Cheapflightsfares

Posted 2 years ago

“The fares are super high but the customer service is pretty good . They”

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Posted 2 years ago

Dear Asad, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your feedback. We intended to contact you via the contact number provided but didn't get a response from your end. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Care@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 2 years ago

“There’s more cheaper places but it’s ok”

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Posted 2 years ago

“Had to pay twice for carry on. But fix my problem”

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Posted 2 years ago

Dear James, Thank you for sharing your feedback. We are deeply concerned and apologize for the recent experience you have had. This is certainly not the high standard of service we pride ourselves on at Cheapflightsfares. We have asked that our customer service team contact you to address your concerns and resolve your issues. Regards, Cheapflightsfares

Posted 2 years ago

“Good flight”

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Posted 2 years ago

“After having a terrible experience with two service reps...Who assured me that a manager would call me back? and having waited for two weeks (no one ever called back)..... Today I called back and got Alan! He resolved my issue in a couple of minutes! WTF.... In short, Alan was GREAT!!”

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Posted 2 years ago

“Your Call Representative Daisy was nice, and she answered all my questions. However, sudden changes with the Flight price in less than 24hours reservation is not good when it says in your website that the Price within 24hrs resevation is a guarantee.”

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Posted 2 years ago

“I was charged 79 for seat assignment but did not get the seat assignments I paid for”

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Posted 2 years ago

“Service was OK. Nothing special but acceptable.”

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Posted 2 years ago

“You are given an option to purchase your seats but not luggage which would be convenient doing everything at once at the same time.”

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Posted 2 years ago

“The pilot & flight was good. What stinks is the LOWER 40lb limit & paying for EVERYTHING. I couldn't believe I it wanted me to pay to "pick a seat". After paying for a checked AND carry-on but what REALLY got me was NO drinks (not even a water). RIP OFF!! Never again.”

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Posted 2 years ago

“It wasn’t an easy experience and made me very nervous. I’ll tell you more once l actually get to airport know l have a flight with a check in bag and no hidden charges !! The only phone call that went smoothly was with Brooks on checking in”

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Posted 2 years ago

Cheap Flights Fares is rated 4.1 based on 5,471 reviews