Cheap Flights Fares Reviews

Name: Cheap Flights Fares
Address: 123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932, Florham Park, New Jersey
Rating: 4.08

4.1 Rating 5,484 Reviews

79 %

of reviewers recommend Cheap Flights Fares

Company Reviews

Metrics

Info

4.1

Based on 5,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Cheap Flights Fares:

We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!

Visit Website

Phone:

833-658-2102

Location:

123 Columbia Turnpike, Suite 204A Florham Park, NJ 07932,
Florham Park
New Jersey
07932

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Cheap Flights Fares 5 star review on 14th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called back for more one way tickets. Your customer rep was not honest with me. Said tickets were higher than I was quoted due to the plane almost full. Told him no contacted SW Airlines purchased the tickets even a little less than what I purchased from you!! I reported what happened to the airline.”

Helpful Report

Posted 3 years ago

“Deceptive and outrageous, i selected a 6hr flight and it went from a 6 hr flight to an 18 hr flight in my confirmation , the arrival time was switched from 9:35 pm to 9:35am ..... then while trying to cancel i was told no refund....i said unacceptable and they went to $145 refund, i said no and they went to $175 ... every time they made an offer they said it was an " exception " for me . I decided to go to PayPal and they gave me a 100% refund. Their offers were below 50% . Never again will i use them or any of these cheap travel sites .”

Helpful Report

Posted 3 years ago

Dear Mark, Thank you for discussing your concerns with us. We wish to confirm that we have looked into it, resolved any dissatisfaction and given you satisfactory information. We thank you for taking the time to raise your concerns with us. We view all complaints as an opportunity to improve the services and we thank you for contributing to the cause. Regards, Cheapflightsfares.com

Posted 3 years ago

“We booked a flight to go see family. We purchased the flight/cancellation insurance. Two family members who we were visiting and staying with got covid. We tried to cancel the flights. Called cheap flights to cancel. Got the runaround to where Cheap flights wouldn't cancel the flight, gave us a telephone number to call the "insurance company" to "file a claim". The next day after posting a review of Cheap Flights Fares I get a call from "Marcellus King" wanting to "help me". The help was basically saying that the flight insurance I purchased was from an independent insurance carrier a d in order to get a "refund " I needed to speak to them. Really, you advertise flight insurance and when I have to cancel a flight instead of helping me and doing that you give me the runaround to call this insurance company in which I wont get a full refund, I'll get a voucher to use at a later sate... for a fee. Hey if you advertise flight insurance it should be up to your company to take care of that. But this wasn't even the real reason for "Marcellas's" call, he wanted me to submit a new review to make it seem like Cheap Flights actually cares about and helps customers to make it look like they're a reputable company. Bullshit. This is all a scam. I'm not going to loose my money so instead of cancelling, getting some type of voucher, and going at a later date, I'm going on this trip and staying with my family who has covid and then getting on that return flight. This company is terrible. Your fee structure is misleading and false and you are basically scamming people out of money. Will never use this company again and will reach out on social media to tell people your company practices and that you don't give people what they pay for.”

Helpful Report

Posted 3 years ago

Dear Michael, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We contacted you via the contact number provided but were not able to converse as the conversation was discontinued from your end with a disconnection. We intend to get your queries/dissatisfaction resolved and for that, it is imperative that we have a proper conversation. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 years ago

“I will not use nor recommend your service to anyone. Your company works harder to put polices in place to avoid customer service than providing it.”

Helpful Report

Posted 3 years ago

“The flight we booked through you was changed, so you put us on another airline. Unfortunately, we paid almost $200 to select specific seats and you told me that we would have similar seats on our new flight. After spending 1hour and 38 minutes on the phone with the new airline, we do NOT have assigned seats and the only seats available are in the middle seat. You will be hearing again from us to get our money back.”

Helpful Report

Posted 3 years ago

Dear Jeffery, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 years ago

“Was not acceptable that I purchased 2 tickets and the next day find out I have to pay more”

Helpful Report

Posted 3 years ago

Dear Mr. Blackburn, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 years ago

“I had to change the dates , while using there app the calendar is so small I hit the wrong button … that changed it no problem… lost my flight protection and the said the price was the same and it was 200 dollars more , already paid 900 for 2 one way tickets , rude , bad service , I’ll never use again … please do not use this app cheapflights or ladybug”

Helpful Report

Posted 3 years ago

Dear Dean, Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online. Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here. We would be looking to be of service to you again. Regards, Cheapflightsfares.com

Posted 3 years ago

“I was never emailed my ticket even after calling TWICE and the 3rd call I made from the Orlando Airport ticket counter and the Customer Service Rep took SO Long the line backed up to the Terminal ENTRANCE so I had to run with my luggage to make my Flight so F- Review. First and Last time customer!”

Helpful Report

Posted 3 years ago

“The customer service agent who book my ticket over the over charged my account with 98$, they pad my bill. I was robbed n need to b refunded my $98 asap”

Helpful Report

Posted 3 years ago

Dear Severino, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but were unable to connect to you. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 years ago

“Kept declining my card after comforting me and confirming me that the flight was already booked but it wasn’t”

Helpful Report

Posted 3 years ago

Dear Johnny, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries/dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 years ago

“Customer service was great! However, I think this company should put accurate prices on their website and accurately time it to avoid any confusion cause I paid $600 when the website said $486. Edit: I asked for a refund, I was given one but charged again…”

Helpful Report

Posted 3 years ago

“Thieves, scammers, liars... They charge a price different from that displayed when booking and do not want to refund the overcharged. I called them many time, Nothing happens.Totally unacceptable!! Very angry and disappointed.! The price has doubled in the meantime and no consideration, no respect for customers, The price has doubled in the meantime and no valid explanation.A horror.This is a BIG SCAM, they are liars.Do not waste your time on this rotten agency it deserves to be closed!! I do not recommend this company. Avoid this company…. Date de l'expérience: 30 avril 2022”

Helpful Report

Posted 3 years ago

“I purchased my ticket 2days ago and I still have not received my E-Ticket yet. I’m worried I won’t have a ticket for when I need to fly!!!!”

Helpful Report

Posted 3 years ago

Dear Susan, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries or dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 years ago

“Not happy with the purchase of insurance and then the price I had to pay to switch fly dates for my husband.”

Helpful Report

Posted 3 years ago

Dear Sarah, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries or dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 years ago

“I didn’t get my refund back”

Helpful Report

Posted 3 years ago

“The 20 mins it took me to book a flight the price went up $150 more. That’s called being taken Advantage of. Welcome to America 🙄”

Helpful Report

Posted 3 years ago

“Arrived at LGA At 5pm come to find out flight was never booked ,they so-called claimed they tried reaching me but never left a verbal mail nor received email .Spent hours at ticket window for spirit airlines trying figured out where my flight seat etc.Then k was rebooked first more money flight out of JFK 10pm .Had to pay $40 cab fares .When arrived at jfk,discovered that cheap fare agent charged me for two checked bags instead of one checked bag and one carryon .I will never ever ever ever never ever book with you guys again if you were last on earth .From now in u will book directly with jet blue”

Helpful Report

Posted 3 years ago

Dear Milton, Greetings from Cheapflightsfares.com Referring to our telephonic conversation today, thank you for confirming that you are optimistic about a resolution, as we are. We will be glad to assist you with a proper resolution according to your convenience. We would love to be of service to you again. Regards, Cheapflightsfares.com

Posted 3 years ago

“After I booked my flight I received a call from them saying that beings the 2 seats on my flight were the last 2 I had to pay an additional $100. Like really! Won’t book thru you again!”

Helpful Report

Posted 3 years ago

Dear Kimberly, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you detailed voicemails that you may refer to and contact us. We intend to get your queries or dissatisfaction resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 years ago

“I had to cancel a flight last year due to COVID. I had a year to use the ticket since I was not refunded my money. I wanted to book a flight and had a substantial credit and the flight I wanted to take was less than this amount. Apparently my "use by date" was May 12th and to extend my flight to May 20th instead they wanted me to pay an extra almost $200 even though the ticket price WITH bags was still well under my current credit from the previous ticket. So in order to keep from eating the cost of the original ticket I had to fly somewhere at a time I did not want to. This place is one big scam and I will never use them again and will be sharing this experience with everyone I know and on social media. It's borderline extorsion and not a good way to retain customers.”

Helpful Report

Posted 3 years ago

Dear Jashonia, Your experience is of utmost importance to us and we regret our experience wasn't seamless. We have located your reservation details based on the information you provided and will be glad to assist you with your request. We intended to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We intend to get your queries resolved. Hence we request you to contact our customer support line @ +1 (216) 302 2732 or write to them at Support@cheapflightsfares.com anytime. Regards, Cheapflightsfares.com

Posted 3 years ago

“Worst customer service, I missed my flight due to security check. When I called for help, they refused to help me, they didn't even care. I will never do business with them again.”

Helpful Report

Posted 3 years ago

Cheap Flights Fares is rated 4.1 based on 5,484 reviews