“I have to say that I have been pleased with past orders. But customer service lacks any kind of care. I placed an order last week when a special was going on for some new gummie flavors and on the website it stated if you order by such and such date you will have by 420 to enjoy 420. Well 420 is here and no gummies and customer service did not even offer an apology. I probably will order again but not if any guaranteed delivery date is stated. My 420 party is ruined.”
“hola, unfortunately I can't give a better rating than 2 stars. They were very tasty but the buzz was disappointly lacking. There still isn't anything better than burning a bowl.
Thanks
a sanchez”
“I’m really disappointed. I’ve been using other gummies to help me sleep for a while. They help. But I‘ve used yours for the past two nights and I had two sleepless nights. So sorry that I bought a large quantity. Expensive candy!”
“I've ordered from you site before with no problems, but this time was different. I put three singles of Cruise Chews in my basket, then wondered how much I would save on the bundle. When I got to that part of the website, there was no way to get out. Every button was labeled, "Add My Order," which is ambigous. I didn't want to add a bundle of three, I just wanted to go back. It said, "Don't go back or you might be charged twice. But I didn't want six, which is what your site appeared ready to do. So I did go back. And it did charge me twice. I decided to let it go and not make a complaint. But then I got email shipping confirmations. It isn't six, now it's twelve. Somehow it added an additional six-pack. The charge was over $500. I decided to accept that, thinking I can just freeze the excess. But seriously, that is poor website design, and next time, I will order from a different vendor.”
“I like the product but it shouldn’t take over a week to find out they are out of stock on one item. And that shouldn’t hold up the order, ship the rest of the order. Plus I had to ask to find out what the hold up even was and I still have not received the order.”
“I have had to go from 1 chew to 2 to feel like I'm getting the relaxing feeling for sleep. I have now tried a few other vendors with the Delta9 and have found a vendor that has the strength that helps we sleep without doubling the dose.”
“The site is okay I wish the points would be working by now and the customer support would know what's going on a little bit better I was trying to get a shirt for my father with my points and everyone told me to call support so I did 3 times and nobody knew what was going on and I was hung up on multiple times a lady put me on hold and went to do something else I heard her moving around and typing and then the call dropped. I would like to see more effort in the staff. But overall I'm not to disappointed.”
“My first order was a 3 pack one to help sleep one to help with joints and one was the cruise chews. Did not get too much of anything from any of them. Thought I will try the space chews when they get here”
“Web site needs a lot of attention. Very frustrating as I really wanted to order 6 Cruise chews but the website just would not process it. Then after I placed an order for 3 and processed it I found a discount for 35% off. Still waiting on my delivery. I waited until the weather in Texas cooled off as the gummies would melt in transit due to the triple-digit heat. Sitting in a hot truck and then sitting in a hot carrier's vehicle and then sitting in a mailbox with triple digit temps.”
“I decided I wanted to try something different from my original gummies. Big mistake. My normal chews I can take half of one chew & feel relaxed every single time I eat one. With these, I have to take 3 at a time just to get the same relief. Not worth my money at all.”
“I am looking forward to trying the chews. I just ordered three mos worth. I am going o be honest, the website needs some work. Its hard to navigate and is missing alot of self service items, like being able to check your order status. This isnt a review on the product as I havent tried it yet. Its a review of the website which is a bit cumbersome. The order emails also needs some links and urls so folks can find things on your site.”
