“It has been two and a half weeks since my credit card was charged for an order I placed on the Cheeck and Chong website, and my order still has'nt shipped. WTF? I ordered a week before your holiday sale, and the sale has been over for a couple of days now. This is terribel customer service. The product better be excellent, because the customer carre sure is not.”
“The Psilycaps taste good but don’t do anything. I took four over the course of as many hours and felt nothing at all. I’m not typically a consumer of anything mind-altering except alcohol, so I was hoping these would be a fun little evening, but it wasn’t worth $35 for 8 of them. I’m hoping to take advantage of the money-back guarantee, though, so it shouldn’t be a total loss.”
“I think you age verification sucks. I also think that I should be able to cancel my order if my age verification cannot be completed. My mailing address name is "Voice Mail" and your age verification expects me to have an Identification with te name voice mail. It cannot resolve this issue. Please cancel my order.”
“I have been trying to get a refund since the product I purchased was ineffective. I could get a better buzz from eating shitake mushrooms, which is zero. Save your money for this is a rip off. If I was Cheech and Chong I would sue this company for using my name.”
“I rarely leave reviews, but my experience here was so frustrating that I feel compelled to warn others. I paid for 5-day delivery and the package took 21 days to arrive. Even worse, I was told it had been delivered when it hadn’t — and despite multiple emails and phone calls, I received no response whatsoever for nearly three weeks.
There was zero communication, no tracking updates that matched reality, and absolutely no accountability. The lack of customer service is unacceptable — if a problem arises, you expect at least a reply, not silence. I was left to figure everything out on my own with no resolution offered.
This was not just a delay; it was a complete breakdown in trust and professionalism. I would strongly caution anyone considering doing business here.”
“I ordered on the 10th.. this is the 19th.. still no tracking info on my order.. I paid extra for the 4-6 day shipping... this is my 1st & last time ordering”
“I ordered to bags of mushroom gummies. Started with one gummie and felt nothing, then two, then three. Still nothing. I decided to eat the whole second bag (8 gummies) and felt nothing. Very disappointing. I will say that the flavors were very good (strawberry and razz), but the effectivness was non existent. I would like to get my money back, but maybe I should have known better. : (”
“The mushroom gummies are a ripoff! I took 1 and felt Nothing! 12 hours later I took 2, Nothing, I took a third one about an hour after that, Nothing! So the next day I took 4, Still Absolutely Nothing! I can't believe Cheech and Chong would put out a scam product. They were like one of my teenage heros! Don't waiat your money. Oh and I've ordered their flower before, supposed to be Indica but gave me serious anxiety like sativa does.”
