Bryght Labs - ChessUp Reviews

Name: Bryght Labs - ChessUp
Address: 9113 W 156th Pl, Overland Park, Kansas
Rating: 4.25

4.3 Rating 274 Reviews

80 %

of reviewers recommend Bryght Labs - ChessUp

4.3

Based on 274 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours

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Bryght Labs - ChessUp 5 star review on 27th June 2023

Jennifer Ebersold

Bryght Labs - ChessUp 5 star review on 29th December 2022

Mickael Cobut

Bryght Labs - ChessUp 4 star review on 10th December 2022

Erwin Liwanag

Bryght Labs - ChessUp 5 star review on 2nd December 2022

Adam Kenney

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good feeling with the touch and the responsive board. The assistance in-board is a very nice feature. My daughter loves it. She is 5 years old. Honestly, this board makes me regret my previous purchase (square off pro).”

Helpful Report

Posted 1 year ago

“Dear BryghtLabs, thank you so much for having delivered my ChessUp board before the Holidays. It's been a long time coming as delivery was first expected in July, but you did a fantastic job with the hardware. The board itself is amazing and works very well once you learn how to use it. Unfortunately I cannot say the same about the ChessUp app. There's an unprofessional feel to it, and many features don't work such as "sign up by email" (I had to use Google authentication) and it seems that it's not possible to play games online on a ChessUp server. The "learning" section also needs a lot of work: for now only a few basic courses are offered. At first even "play against AI" would freeze on certain openings, such as with the AI playing White: 1. d4 c6 [freeze]. This last point seems to have been fixed lately. So while I'm enjoying the ChessUp board very much (using it standalone without the app for now), I strongly encourage you to invest in the human resources your team needs for app development.”

Helpful Report

Posted 1 year ago

“Kids love it! Nice to see them playing it on their own and having fun!!”

Helpful Report

Posted 1 year ago

“This is one of the coolest and most well-executed concepts I've seen. I haven't played extensively yet (only against the AI so far), but I'm very impressed with my ChessUp board. It's responsive and works wonderfully!”

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Posted 1 year ago

“Everything about this board is amazing”

Helpful Report

Posted 1 year ago

“Let me start by saying that I really, really like the board. But the Android app is in rough shape. If you could fix the Android app, I'd give this product 5 stars”

Helpful Report

Posted 1 year ago

“The board quality is way above expectation! From the chess pieces to the board overall feel is of high end quality Had it for two weeks so far and still enjoying a lot with my son. On line play on lichess have been great so far and really looking forward to be able to play on chess.com with this board.”

Helpful Report

Posted 1 year ago

“I have to say ChessUp is the best Kickstarter reward I have ever received. And I've backed many projects, some of which were epic fails. I have commissioned custom-made chess boards, and I have many sets: I adore craftsmanship and high-quality items. ChessUp doesn't disappoint! The packaging is retail quality, and something you'll want to keep. The physical hardware is quality, it's something to inspire you when you use it. If you've ever experienced the delight of unboxing an Apple product, I assure you that unboxing ChessUp will give you the same sense of delight. Out-of-the-box experience is great. Setup, connection, and calibration were a snap! This, again, is something you'd expect from an Apple product: it just works! Hopefully, others will improve their chess as I intend to do. I am sure you won't be disappointed with your purchase. It's a quality piece of kit.”

Helpful Report

Posted 1 year ago

“I think I am going to enjoy this set and applications immensely. However, I am 84 years old and quite frustrated. The directions are so very incomplete. I have no idea what Fens is and how to download it along with other applications. I want complete directions. Very disappointing in this regard.”

Helpful Report

Posted 1 year ago

Hi Norman! Please reach out to us at info@bryghlabs.com and we'd be happy to help you! Thanks

Posted 1 year ago

“From the team that gave the world some of the best technologies in hand wearables, it would be criminal not to back their newest project that helps folks learn chess , one of the best mind games ever made. Apart from the quality of the equipment it was the vision of the team to marry AI with the game mechanics to make it a learning platform that really attracted me to the game. That and the fact that I could really now learn the nitty grottoes of the game and best my dad at it. Love the team, love the product they have created and the vision behind it.”

Helpful Report

Posted 1 year ago

“Amazing product, my kids want to play all the time.”

Helpful Report

Posted 1 year ago

“My kids and I love the Chess Up board. It helps them learn where they can move and even helped my daughter to beat me, a feat which has been previously unheard of”

Helpful Report

Posted 1 year ago

“I can't comment on using the product yet since I just received it. But the buying experience was great. There were very convenient payment options and the item I purchased was received in the timeframe promised.”

Helpful Report

Posted 1 year ago

“Lousy directions. I tried to start a game. I looked at the startup file I was directed to. I couldn't figure it out. Why couldn't there have been a simple one-page sheet showing how to start a game against the board. I am sure once I figure it out, it will be simple, but I'm busy, and I don't really have the time to go looking all over the Internet for something that should have been included in the box, or at least a proper link to how to get this thing to work.”

Helpful Report

Posted 1 year ago

Hi Christ! Thanks for your feedback! You box should have a quick start guide which is essentially what is on this quick start page: https://playchessup.com/pages/start Touchsense technology requires some set up to work properly - it is just the nature of the beast. However setup takes just a minute, or a few seconds once you are familiar with the board. Please let me know if you have any further questions or need more support. Contact us at info@bryghtlabs.com Thanks!

Posted 1 year ago

“The board and the pieces work amazingly. You barely touch a piece and the board will light up. The pieces are made with high quality. You can play without an app but if you want to take advantage of the full ai and assistance you'll need the app. The app is the only downfall of everything. Still needs a lot of work and chess.com integration, which they are working on. With more people buying the board, I have no doubt that they will fix the app and make it more user friendly.”

Helpful Report

Posted 1 year ago

“I brought this at the company party and it was a blast! We tried all kinds of wacky combinations of AI and human levels. At some point, both sides were just executing moves for the AI level 1 and having fun at its blunders. On the technical side, a couple of times the board got in a strange state with several purple squares (it might have been our fault). It went away when we reset the pieces to the starting position.”

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Posted 1 year ago

“Incredible product”

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Posted 1 year ago

“Very nice board!”

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Posted 1 year ago

“Hi, Fantastic product! These are some things I would like to utilize: 1: An option to not use lights while i'm playing (against another person on OTB, so its still recording my game to analyse afterwards but not have the board light up as it can accidentally give away a plan for a fork or skewer against my opponent. 2: A way to save the game so that we can come back to the game later to complete. 3: Add mutilple profiles so that I could add my son and other mates as a profile for OTB games. 4: I havent been successful at playing any other Chess up opponents online yet, have only been able to play other lichess players. 5: the board doesn't recognise my win after other lichess players bail on a game. 6: Hint limit isn't an option for OTB opponent. 7: an option to play back from a blunder but continue to record the next version of game. Thanks, that is all for now. It's an absolutely brilliant product!”

Helpful Report

Posted 1 year ago

“Works great. Customers love it.”

Helpful Report

Posted 1 year ago

Bryght Labs - ChessUp is rated 4.3 based on 274 reviews