Login
Start Free Trial Are you a business? Click Here

Chewy.com Reviews

3.7 Rating 686 Reviews
65 %
of reviewers recommend Chewy.com
3.7
Based on 686 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Read Chewy.com Reviews
Visit Website

Phone:

800-67-CHEWY (672-4399)

Write Your review

Chewy.com 5 star review on 25th October 2025
Joseph Wilson
Chewy.com 5 star review on 5th May 2025
Kathy In Texas
Chewy.com 5 star review on 5th May 2025
Kathy In Texas
Chewy.com 1 star review on 29th April 2025
Erika
Chewy.com 5 star review on 26th April 2025
Suzanne C
Chewy.com 5 star review on 26th April 2025
Suzanne C
Chewy.com 5 star review on 18th March 2025
Trish Dean
105
Anonymous
Anonymous  // 01/01/2019
They ship immediately. Well packed. Love the home delivery. They have everything you want for a dog or cat, food, toys treats you name it and the food I buy for cats they have all brands and types. Makes shopping so easy and you get your order correct and on time.
Helpful Report
Posted 8 years ago
Chewy has the best customer service of any online retailer from which I purchase. Their products are very good quality and time from placing the order to delivery is amazingly fast. My dog and 3 cats love everything that comes from Chewys and so do I!!
Helpful Report
Posted 8 years ago
Always excellent customer service, super fast shipping on everything I buy, and a huge selection with low prices. Chewy makes my life as a pet parent to six cats and a dog much easier. Thanks, Chewy!
Helpful Report
Posted 8 years ago
Love love them. Am bummed though that they will not be carry FROMM dog food any more. the service is excellent, orders arrive within 48 hours. no problem with returns etc.
Helpful Report
Posted 8 years ago
I rescued a Morkie that was 5 yrs. old. She has now turned 6 and loves BlueBuffalo canned dog food. I purchased one case of this dog food from another web site and paid the same amount as I paid Chewey.com for TWO cases of the same dog food. If that's not good, I don't know what is. Delivery was within 2 days and I had the option of doing auto-ship which means I don't have to remember to order, the dog food will be on the way when I need it. I think this is great!!!
Helpful Report
Posted 8 years ago
Chewy has affordable pet food and products with a great selection. I also enjoy the auto ship so I can get the things that I need regularly. However, sometimes my products come damaged.
Helpful Report
Posted 8 years ago
Chewy.com is rated 3.7 based on 686 reviews