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Chewy.com Reviews

3.7 Rating 650 Reviews
66 %
of reviewers recommend Chewy.com
3.7
Based on 650 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Read Chewy.com Reviews
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Phone:

800-67-CHEWY (672-4399)

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Chewy.com 5 star review on 5th May 2025
Kathy In Texas
Chewy.com 5 star review on 5th May 2025
Kathy In Texas
Chewy.com 1 star review on 29th April 2025
Erika
Chewy.com 5 star review on 26th April 2025
Suzanne C
Chewy.com 5 star review on 26th April 2025
Suzanne C
Chewy.com 5 star review on 18th March 2025
Trish Dean
Chewy.com 5 star review on 18th March 2025
Trish Dean
104
Anonymous
Anonymous  // 01/01/2019
Great customer service and lots of best brands to choose. Personal touch company!
Helpful Report
Posted 7 years ago
I love that they send an email before your order ships so I can make any changes/additions. They truly care about our furry friends.
Helpful Report
Posted 7 years ago
Excellent service and fast shipping!!
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Posted 7 years ago
The prices are great. This is THE place to order prescription diets for your pets. Much cheaper than buying from your vet. They beat other large pet based web stores and they're usually comparable to Amazon.
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Posted 7 years ago
They ship immediately. Well packed. Love the home delivery. They have everything you want for a dog or cat, food, toys treats you name it and the food I buy for cats they have all brands and types. Makes shopping so easy and you get your order correct and on time.
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Posted 7 years ago
Chewy has the best customer service of any online retailer from which I purchase. Their products are very good quality and time from placing the order to delivery is amazingly fast. My dog and 3 cats love everything that comes from Chewys and so do I!!
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Posted 7 years ago
Always excellent customer service, super fast shipping on everything I buy, and a huge selection with low prices. Chewy makes my life as a pet parent to six cats and a dog much easier. Thanks, Chewy!
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Posted 7 years ago
Love love them. Am bummed though that they will not be carry FROMM dog food any more. the service is excellent, orders arrive within 48 hours. no problem with returns etc.
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Posted 7 years ago
I rescued a Morkie that was 5 yrs. old. She has now turned 6 and loves BlueBuffalo canned dog food. I purchased one case of this dog food from another web site and paid the same amount as I paid Chewey.com for TWO cases of the same dog food. If that's not good, I don't know what is. Delivery was within 2 days and I had the option of doing auto-ship which means I don't have to remember to order, the dog food will be on the way when I need it. I think this is great!!!
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Posted 7 years ago
Chewy has affordable pet food and products with a great selection. I also enjoy the auto ship so I can get the things that I need regularly. However, sometimes my products come damaged.
Helpful Report
Posted 7 years ago
Chewy.com is rated 3.7 based on 650 reviews