“Received notification that 1 of the 4 items was out of stock. It was a baby doll. I asked when would it be in stock. They didn't answer question. I said to send me the same thing but in a different color (black). They asked me if I wanted to swap out the sweater for the black baby doll. I said no I wanted them to send the baby doll that was out of stock with a black one. They replied back the sweater is out of stock. I replied back that if the original baby doll was in stock again send it, if not send me it in black. What I received was the original baby doll, the same baby doll in black and the other two items. No sweater. Took 2 months to get it. So now I paid more than I should have and received two of the same thing. When we tried on the Xlarge items they were more like a medium. Final response from Chic me through email and through their chat was "You received your merchandise and can't go back on it now". Paid a bunch of money to throw away everything.”
“I ordered a sequined dress in medium, which I always get. It was nice but too small. I threw it in the Salvation Army and ordered the same dress in red, xl. When it came it was a different dress with stretch material and some glitter here and there. I now threw it in the Salvation Army too. This is the first bad experience I’ve had and I order a lot.”
“I was so disappointed in the pants there very jumbo size pants, and the material is not what I thought it was. That’s why I was so disappointed I will be returning to Pants”
“I ordered a 3 piece suit and all three pieces came as different size. The shirt barley fit the sweater is way to big and the pants fit just right! I felt like Goldie locks of outfits trying them on.”
“The quality of the sweater and the outfit is very cheap . The quality in person is not the quality fabric it shows online . I bought an outfit last year and it was amazing . But these however are not . I want to return both things I got .”
“Item recieved was VERY VERY POOR QUALITY—Sally is poor to deal with w reviews for thi company. Says the company has stringent poor return or exchange policies on their merchandise. PLEASE BE CAREFUL WHEN ORDERING IN THE US FROM THIS COMPANY CHIC ME🥹🥹🥹”
“I do not like the fit nor the material. I am trying to return my order, so far without success, despite following directions.
No one is giving me the return label to return the material despite me requesting it.”
“They are thieves
I paid about 150 USD and they didn’t deliver my items
I sent them many messages, they ask me not to call them and I have to solve my issue with courie company”