“I bought a pair of black and gold sneakers, however, the quality was extremely cheap! The soles weren't even rubber, and the gold striped on the soles was painted on. I can tell that they will only last a few months at best. I've honestly never seen sneakers so cheaply made before.”
“Very slow shipping. They split my packages because they sell items that are not available.
Very poor customer service And very difficult like almost impossible to sent back items.
Do not waste time nor money for their products.”
“Chic me has the worst customer service ever. I purchased a dress for my birthday and I ordered it 3 weeks in advance and its a month after my birthday and yet to receive and continue getting the run around with getting a refund because I have yet to get my dress. Do Not purchase from them. They are thieves”
“I do not recommend buying anything from this retailer.
I did not receive my order. I contacted their support who refused to refund or replace my order. I explained the process for them to file a claim with the postal service. They declined to do so. In response to my request for a refund they offered me a $5 coupon. Ha!
This is clearly a disreputable company. Do not shop here as you have no guarantees and customer service is clearly a joke.”
“Horrible service!! The items didn't fit, and they didn't want to fully refund nor provide a return ticket! They are insisting on leaving the items and offer ridiculous compensation. Their final offer was a 30% partial refund and if I want to send back the shoes that don't fit, I have to absorb the return fees!! Very, very disappointed. I will never order with them again. And certainly won't ever recommend them. Definitely a scam website.”
“I ordered over 1400 dollars worth of merchandise back in November 2022 last year and still DO NOT HAVE ANY OF THE CLOTHING!! Back and forth round and round. CUSTOMER SERVICE IS HORRIBLE!! They keep giving me the run around saying the ordrr was delivered and that's A LIE!! can't even track it with the number they provided!! CHIC ME IS NOT A GOOD COMPANY!! THEY SHOULD BE BANNED FROM THE USA!”
“I received the items and the cloth quality was cheap, also the cloth didn't fit me and they didn't allow me to return the items. So now I have cloth I'd never used and I lost 75.56.
Avoid to buy here, the customer service is horrible.
All the Best,
Maria”
“I ordered a pair of shoes on took me I ordered a red pair of shoes size 7. When I got in return was a pair of red shoes for completely different wrong size wrong color, I didn't even come with an invoice saying I purchased anything he was just a package sent the mail with no receipt of any kind. I contacted the bank and tried to get them to give me a digital receipt through my bank and they couldn't even find anything but the credit card I used to purchase the item with. Long story short don't ever buy some chick me. I have spent a month trying to figure out what to do next I've written check me several times and it will not respond to me.”
“I ordered a pair of sneakers and a two-piece casual Queen outfit I ordered it February the 25th today is March 15 th and I have yet to receive my product this was the worst decision on my life now I can't reach anyone to get my money back but I will take this to the Department of Better Business Bureau I don't have money to throw away and that's exactly what I did but we'll see who have the last laugh.”
“It is the worst site ever. I bought about $300 worth of things and wanted to return maybe around $60-70 worth of things because it was not as expected. I have been following with them for last two months but unfortunately they ask me one after other different question and still have not finish this return. I will never purchase anything from this site.”
“I am so sorry that I didn't read the reciews before ordering from this company. It has already been 3 weeks and I still haven't received my merchandise. Based on all of the terrible reviews I don't hold out any hope of being satisfied with my purchase. The only save face is I used PayPal and they will step in and rectify the issue especially their ridiculous return policy. PayPal says I have 30 days to return!”
“Horrible service! I ordered the Bandeau Pocket Design Jumpsuit
$19.79. I kept seeing advertisements on IG. I'm a large and ordered a large. It's too big and won't stay up. I tried to return it and just like everyone else they offered a 10% refund or a coupon. I replied back and said fine I'll take the refund. No response. Nothing! First time shopper and it is the last time. So disappointed.”
“Don't shop with chic me EVER!! They are a scam. Its giving african vibes. They most definitely can't be trusted. Unless you wanna get scammed. Stick with Shein.”
“I ordered 2 dresses of the same style, different colours, I had to email a few times about them as they never arrived weeks later, they said that it was because it was a popular dress. Then they said they would fast track one of them , other to follow. One arrived, the material was awful, didn’t look like what i ordered. I tried to cancel the other dress, they said NO. Tried to send them both back, they offered me 5% off, then 10%. After back and forth emails, they said 50% refund and keep the dresses! They only gave me a refund for one!! When I emailed again, they rudely underlined my emailed accepting 50% off. I obviously responded and they have never replied. Very poor customer service”
“Unbelievable. Trying to return items back to them is a really joke. I never went back and forward trying return items back to a company like Chicme. Sandals was not the right size that they sent. Dress and jumper was to big. Very stressful and not worth the aggravation that they put you through. WARNING ⚠️ DON'T ORDER FROM THEM. I so done ordering online.”
“**Body shaming**
If it doesn't fit you then they "professionally" body shame you. As if you measuring yourself and weighing yourself would actually change their entire line of clothing. Check this out...
It was a simple issue, that got resolved in one of the worse possible ways.
I am XL. All my clothing is, and so that's what I ordered. Unfortunately, the dress was very tight and I couldn't get it past my shoulders. Not even, body, just the width of the shoulders.
Well I contacted Chicme through Live Chat because that's the only way. (The Messenger chat is only a robot that repeats itself, or tells you the same thing the website already says) When they say they respond within 24 hrs, they do take it literally, it was the next day when I got a response. And check the wording out ...
I was only trying to return a size that didn't fit what it should've been.
The dress still has not been used. It hasn't even been the 14 days for the refund and in their "solution" they don't even mention a 100% refund even though it falls within guidelines.”
