Chilton Furniture Reviews

Name: Chilton Furniture
Address: 100 Commercial Street, Portland, Maine
Rating: 4.88

4.9 Rating 995 Reviews

97 %

of reviewers recommend Chilton Furniture

4.9

Based on 995 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chilton Furniture:

Chilton is a family-owned, Maine company dedicated to selling fine, wood furniture, all American-made. We are known for our Shaker-inspired designs, and also feature Arts & Crafts, modern and cottage style pieces in solid cherry, maple, ash, walnut, and quarter-sawn oak. We are also known for the quality craftsmanship of our custom work. Many of our pieces can be custom built to your specifications.

Much of our furniture is handcrafted in small Maine workshops, and we also work with boutique craftsmen in New Hampshire, Vermont and the Midwest, many of whom have been partners for decades. All of these cabinetmakers have a Shaker-like dedication to workmanship, function, and simplicity of line and form. All of Chilton’s pieces are built to our high standards, and a growing number are original, proprietary designs.

Visit Website

Phone:

207.883.3366

Email:

orders@chiltons.com

Location:

100 Commercial Street,
Portland
Maine
04101

Write Your review

Tell us how Chilton Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chilton Furniture 5 star review on 24th April 2025

Barbara

Chilton Furniture 5 star review on 24th February 2025

Laurie

Chilton Furniture 5 star review on 18th April 2024

Dan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautiful piece of furniture, service and delivery was quick and impeccable - highly recommend Chilton Furniture.”

Helpful Report

Posted 1 year ago

“Used poor quality wood for small side table tops, then indicated I should appreciate the "character." Not what I expected given the price point and another very nice Chilton piece I own.”

Helpful Report

Posted 1 year ago

We're sorry to hear that you were disappointed with your tables. As per our correspondence with you, we do have a standard allowance for natural characteristics in wood which we celebrate. We also acknowledged that sometimes pieces fall outside of that standard variance and offered to exchange them for you. We requested photos of your tables so that we could ensure the exchanged tables would be an improvement from the pieces you are dissatisfied with. We have not been able to make contact with you since confirming photos would be sent, so if you are still interested in an exchange, please don't hesitate to reach out and we would be happy to help you with that! Very best, Eleanor Soule Freeport Showroom Manager Head of Service eleanor@chiltons.com (207) 865-4308

Posted 1 year ago

“I wanted a piece of furniture that was made in Maine by a Maine craftsperson. I was very happy with all aspects of the purchase. I love my new Shaker style linen press cupboard. Chilton was a great company to work with. No pressure and fancy sales talk. The cupboard is just what I had been looking for.”

Helpful Report

Posted 1 year ago

“6-drawer Shaker dresser. Easily ordered. Ready well-before quoted time. Dresser was delivered completely wrapped. Delivery men brought upstairs. Exceptional customer service. Beautiful, well-constructed piece. An heirloom!”

Helpful Report

Posted 1 year ago

“We are thrilled with our purchases. The furniture is as beautiful as it is well made. We couldn't have asked for better delivery. They arrived early (called first), were very respectful of our home, and were extremely polite. They suggested putting furniture pads on the bureau legs before moving it into position, which was very helpful.”

Helpful Report

Posted 1 year ago

“We're both happy with our new bed and end tables. We love the cherry mixed with birds eye maple on the drawers. The delivery was smooth and our furniture was setup in minutes.”

Helpful Report

Posted 1 year ago

“Beautiful and enduring furniture and wonderful customer service -- we now have three bookcases and a dining room set that enhance our home -- thank you!”

Helpful Report

Posted 1 year ago

“Excellent service. The media console was available for pickup ahead of the projected range of weeks, and a knowledgeable and tactful staff member helped with loading. The piece is, of course, sturdy and beautiful!”

Helpful Report

Posted 1 year ago

“It has been a pleasure dealing with Chilton. Everyone has been very helpful. The delivery people, Bobby and Anton, were extremely professional. They arrived right on time, and set up the table quickly. They installed protective pads on the feet for me.”

Helpful Report

Posted 1 year ago

“The workmanship is very fine, and the staff is simply a pleasure to deal with.”

Helpful Report

Posted 1 year ago

“Chilton showrooms are a place of joy. To view the craftsmanship is amazing To buy Chilton furniture is incredible because you get to enjoy the craftsmanship all day, every day. I couldn’t be more happy with the personalization of the build, the communication of the staff during the build and their service during delivery. Now excited to get more. This will last not a lifetime but with care many generations.”

Helpful Report

Posted 1 year ago

“I had a particular piece of furniture in mind, it was one of your smaller pieces, but I was made to feel as special as if I was purchasing furniture for an entire house. Your showroom is beautiful and I am so glad I went to your store.”

Helpful Report

Posted 1 year ago

“Attractive well-made furniture at a reasonable price”

Helpful Report

Posted 1 year ago

“They were great and answered all my questions about the bowls before I purchased a really lovely wooden bowl!”

Helpful Report

Posted 1 year ago

“Found exactly what I was looking for and the staff made the purchase super fast and easy. It took about ten minutes to pay, get it loaded, and drive off.”

Helpful Report

Posted 1 year ago

“The ladies in the Freeport store were very helpful and pleasant. We love our Dockside kitchen Island chairs. Suzanne Young”

Helpful Report

Posted 1 year ago

“The quality of your furniture is unsurpassed! We love our kitchen stools and bookcase, and look forward to receiving our sofa table and mirror. Both Eleanor and Alexandra were wonderful representatives of your business with whom to work. Very professional, very knowledgeable, and very friendly. Thank you, Chilton Furniture for helping us get our studio apartment well-appointed!”

Helpful Report

Posted 1 year ago

“I'm very happy with my furniture purchase. The pieces are beautiful and they were delivered within the timeframe that Chilton specified when I ordered. The delivery went smoothly.”

Helpful Report

Posted 1 year ago

“The men who delivered our furniture to Norwell, Mass were highly professional: they worked quickly and took great care with the piece.....very competent, and Chilton is lucky to have them”

Helpful Report

Posted 1 year ago

“Superior furniture quality and excellent customer service! We have purchased many pieces over the years. We went to the Scarborough location with a specific request… and the staff was very helpful! Recent cherry piece blends well with our prior purchases!”

Helpful Report

Posted 1 year ago

Chilton Furniture is rated 4.9 based on 995 reviews