Choose Health Reviews

Name: Choose Health
Rating: 3.93

3.9 Rating 224 Reviews

71 %

of reviewers recommend Choose Health

Company Reviews

Product Reviews

Metrics

3.9

Based on 224 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“While I appreciated the timeliness of results. I think having a consultation or more description of the actual results would have been great.”

Helpful Report

Posted 1 year ago

Hi Kathy, Thank you for reaching out. We do actually have telehealth services available where you can talk to practitioners about the results you received. Reach out to hello@cpgexperience.com if you are interested!

Posted 1 year ago

“I talked to Matthew and told him that we wanted the liver enzyme test and had only received metabolic numbers?? He said that he would send out the liver blood test ASAP.. thanks, Steven”

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Posted 2 years ago

“Hopefully the results are accurate!! I would have liked to have had all the listings for a liver profile printed instead of just saying one is high and not give the number. I am a medical person so know all the tests involved for a liver profile. Only got 2 of the tests regularly done results.”

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Posted 2 years ago

“I did the thyroid and core 6 pannel, hoping to get my T3, T4 levels, not just my TSH. Oh well.”

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Posted 2 years ago

“Results are completely different than what the lab at primary care had shown.”

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Posted 2 years ago

“It’s a good service took a little long to get the results back though”

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Posted 2 years ago

“Easy to use, clear results. My only issue is what happened after I received my results. The results of my test were alarming, I paid for the physician phone call and was told someone would "reach out soon". Have not heard anything back in 3 days. The advice on the test results appears to be computer generated, the doctors take was "not too bad" because I scored optimal on 4/7 markers. However the three markers I scored high on are extremely alarming. It feels very much like a simple algorithm determined "4/7, more than half, not too bad." Rather than an actual medical interpretation of what the results mean.”

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Posted 2 years ago

“I'm impressed with the ease of the process, clear results, and options for making a call with a provider. I do plan to continue with my plan for the time being. However, I am frustrated with a lack of a clear way to stop my subscription if I was wanting to do that. Your website has NO clear way to do this. For this reason, I'm rating 3 stars for now. If you show me a clear and straightforward way to have control over my subscription, I'm likely to rate higher.”

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Posted 2 years ago

“This test gave some good insight to what's going on with my health. It gave me excellent starting points to doing my own research in how to improve my health. The explanations of what the markers mean could be improved, they were a bit confusing.”

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Posted 2 years ago

“Conflicting tests without super helpful information. All of the suggestions are things I already am or am not doing so no method for improvement. Blanket options for the masses.”

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Posted 2 years ago

“I really liked how easy it was to collect the sample. The turn around time from the lab was great. The charts are easy to understand. The issue is the insights. If you are suboptimal in 2 areas, the advice is completely different. For instance one insight is to go on a Whole30 diet and another is to go paleo. Which should I do? Then I have to pay more to talk to a doctor? I liked being able to take this into my own hands, but it needs some tweaking.”

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Posted 2 years ago

“was hoping for actual numbers from results not there scale can't compare with previous test”

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Posted 3 years ago

“I experience some confusion on the app stating my kit was not delivered after I mailed it . USPS tracked and stated it was delivered Through reaching out to Choose Health for assistance I discovered the kit had indeed arrived at the lab and the delay that I experienced was created by an interface error that causes me to see the kit as not delivered. It only corrected once results were processed on 4/22/2022.”

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Posted 3 years ago

“I am waiting to receive my results from my testing. I have sent in several requests for assistance logging into my account and am yet to have anyone respond.”

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Posted 3 years ago

“test , mail and result posting worked out great. Only issue was my PSA result was way off (18), i did a second check at a lab it showed 3.2.”

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Posted 4 years ago

“An improvement in the time lag would be nice. I paid for a test at Let's Get Checked as well. I dropped off the test at UPS, it arrived on the other side of the country the next afternoon, and they sent me the results that night. Even counting reduced shipping cost using USPS, my test arrived at Choose Health on a Sunday night and it was a couple of days later before I got results. Just a suggestion.”

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Posted 4 years ago

“Taking test was easy. I’m still waiting on the results?”

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Posted 4 years ago

“Shipping and website issues were resolved. Thank you.”

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Posted 4 years ago

“I would have preferred a printable report included. If that it possible I would like to receive one n my email”

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Posted 4 years ago

“Too basic not enough explanation”

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Posted 5 years ago

Choose Health is rated 3.9 based on 224 reviews