christopherward.co.uk Reviews

4.5 Rating 828 Reviews
88 %
of reviewers recommend christopherward.co.uk
4.5
Based on 828 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email
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01628 763 040

Email:

customerservices@christopherward.co.uk

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christopherward.co.uk 5 star review on 15th July 2022
Jason
christopherward.co.uk 5 star review on 29th April 2022
John T
christopherward.co.uk 4 star review on 28th October 2017
Mr Stefan Hartzhorne
christopherward.co.uk 5 star review on 27th October 2017
Anonymous
christopherward.co.uk 5 star review on 25th October 2017
Mr Ronny Heymann
christopherward.co.uk 5 star review on 23rd October 2017
Mr Andrew Slatter
christopherward.co.uk 5 star review on 20th October 2017
Mr Jorge Biaut Otarola
66
Anonymous
Anonymous  // 01/01/2019
Good service ,carried out quickly ,to early to check on accuracy or reliability of serviced watch
Helpful Report
Posted 6 years ago
I'm very happy. Good communication and very fast actions from CW. I sent two watches to service and I received the first one after the two weeks! Second one sent back to me one week after that. Both watches were serviced well. Only one minor issue; I sent watches with both outer cardboard boxes to avoid damages during the transportation. I received both watches without those outer cardboard boxes, due to this, corners of black Christopher Ward cardboard box had some minor defects during the transportation.
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Posted 6 years ago
Second watch of theirs but my first new one fantastic watches, slow on replies from emails and slow on sending out orders took over a week for mine to be dispatched otherwise great
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Posted 6 years ago
I really like the watch it looks great! Nice size and weight. The one small downside why I didn't give 5 stars is the strap. It looks nice but when I do put the watch on i have to make sure the strap end is pushed down as it seems to curl upwards. Over time I think this could bend the leather. Overall a very smart classy looking watch.
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Posted 6 years ago
I have looked for a smart, but not brash, watch for some time. Happily, it arrived today and the quality is superb. Truly a watch for all occasions...
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Posted 6 years ago
CW, Over all I've been pleasantly surprised by your brand. I now own two of your watches and always consider adding more. I do have minuscule complaints about querks with my watches but for the value I find it hard to complain about them. Please return the old logo. It's not that the new one is bad, it's that that one was so good. Nic
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Posted 6 years ago
Great watches, good turn around to delivery
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Posted 6 years ago
Beautiful watches. Meticulous design and quality.
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Posted 6 years ago
my watch is finally returned for just £30
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Posted 6 years ago
Very good watch. Extremly good value for money. The quality is a lot better than Steinhart for exemple. Good communication with the customer service. Juste a mark (not a scratch) on the ceramic bezel just under 3 o clock.
christopherward.co.uk 4 star review on 14th July 2017
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Posted 6 years ago
I ordered a watch due to be sent out a the end of June. It was for a 70th birthday present and when I rang to query when I would be receiving it. I was told that there was a delay due to straps coming from Switzerland and it was possible that I might not receive the watch until the middle of the month, which was too late. When I explained this the operative managed to sort a watch for me and had it sent by special delivery the following day. I was not impressed that there was a delay on the watch but very impressed with how Alex handled this problem. Alex would definitely be working for me!
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Posted 6 years ago
Hi, I am the buyer where from Hong Kong,Sorry about it, i think the leather strap is too long for me, even i stick it in last botton, i wont able to return this watches, because i love this watch so much, i love your passion to creat such wonderful watches for us, is there any support for me? i need to buy the other strap to replace it??? ;(
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Posted 6 years ago
I have 9 CW watches and my favorite ones are the motor racing C7 series. If you continue to make new variations in the motorsport theme in the future at a reasonable price point I will be a supporter of your product.
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Posted 6 years ago
Like the watches and customer service, but the shipping is a little bit off. They say they ship in chronological order, but apparently not
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Posted 6 years ago
Nice watch, strap hasnt worn well. service expensive.
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Posted 6 years ago
This watch is an incredible piece of engineering. I love the peace of mind I get knowing it has an amazing power reserve and that I also see it's remaining power through a nice gauge on the dial. The finishing of the watch head it superb. The crown feels very solid when it is out and in use, unlike my 38 mm trident pro 600m, which feels like it is going to snap off when I wind it. The watch has a considerable heft to it, but in a good way. Tapping on the sapphire lens produces a nice *thud*, indicative of a thick, solid crystal. The only disappointing feature is the leather band. I ordered the chocolate brown variant, and it has been a week now and the band is cracking across the surface. I have the bader clasp set to the 4th of 8 holes from the strap tip, so I'm not straining the leather with an excessively tight fitting. I hope this is just a one-time issue.
christopherward.co.uk 4 star review on 8th July 2017 christopherward.co.uk 4 star review on 8th July 2017
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Posted 6 years ago
I bought a leather band with the badder deployment, initial impressions are mixed. I was expecting the band to be a bit thicker, but not the end of the world. I was also expecting more from the deployment as well. The clasp doesn't seem to lock in well sometimes. Overall I am happy with it. I was just expecting more for $125 dollars.
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Posted 6 years ago
Dear Customer Service, I received my watch today and wanted to express my satisfaction with the fit & finish of my Trident c60 pro600. Keep up the great work in the designing team. Thx Mr.BF
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Posted 6 years ago
The 316L is a lovely refreshing watch,the colour is gorgeous..just wish the rubber strap had been a vented type,which would have just finished the watch off ..p s even better if it was an Italian one which had the vanilla fragrance..
christopherward.co.uk 4 star review on 2nd July 2017
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Posted 6 years ago
I consider myself an unofficial brand ambassador of chritopher ward watch in Saudi Arabia not only because I continue to collect CW watch with my 9th watch on the way but with the first CW watch I ever bought I found myself passionately loyal and advocate to the brand. However with brand loylity I never felt CW through its owners or even staff have reciprocated the same appreciation towards their most loyal customers across the world. The lease I expect from CW is to creat of loyalty rewards or members clubs to recognize us their most valuable assets.
christopherward.co.uk 4 star review on 2nd July 2017
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Posted 6 years ago
christopherward.co.uk is rated 4.5 based on 828 reviews