christopherward.co.uk Reviews

4.5 Rating 828 Reviews
88 %
of reviewers recommend christopherward.co.uk
4.5
Based on 828 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Telephone, Email
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01628 763 040

Email:

customerservices@christopherward.co.uk

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christopherward.co.uk 5 star review on 15th July 2022
Jason
christopherward.co.uk 5 star review on 29th April 2022
John T
christopherward.co.uk 4 star review on 28th October 2017
Mr Stefan Hartzhorne
christopherward.co.uk 5 star review on 27th October 2017
Anonymous
christopherward.co.uk 5 star review on 25th October 2017
Mr Ronny Heymann
christopherward.co.uk 5 star review on 23rd October 2017
Mr Andrew Slatter
christopherward.co.uk 5 star review on 20th October 2017
Mr Jorge Biaut Otarola
66
Anonymous
Anonymous  // 01/01/2019
High quality leather strap. Easy to order and pay for. Quick delivery.
Helpful Report
Posted 6 years ago
Lovely watches, great design and very well finished. It's a pity about the customer service. I had to email them about delivery of the watch. I emailed 4 times and got one response which did not answer my question. I emailed back 3 times and never got a response at all. If you want your new watch delivered within a week, I suggest that you pay the extra £10 as the standard dispatch time is 5 working days.
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Posted 6 years ago
This watch has been on my radar for a while so when I saw it was included in the sale at 50% discount it was an offer I couldn't refuse. Christopher Ward watches are already great value making them a bargain at half price. I love the reasurance of their 60/60 returns and guarantee promise which means taking the plunge has no risk - if you don't like it, just return it.
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Posted 6 years ago
Responses to my emails by Jennifer Herron were great examples of good customer service - very helpful. Also Scott Callaway responded very quickly to an email I sent re. my order for the 2017 FLE.
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Posted 6 years ago
Bought a beautiful blue alligator skin watch strap for an amazing £49 in the recent sale. Excellent quality and fits perfectly. What's not to like!
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Posted 6 years ago
Always prompt efficient service and great value quality timepieces
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Posted 6 years ago
Stunning watch,just looking to sell my tissot watches so i can more cw
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Posted 6 years ago
Really beautiful piece.Excellent and wounderful watch.Love it.
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Posted 6 years ago
Nothing is too much trouble.
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Posted 6 years ago
Just purchased my third piece from CW. Was introduced to the brand on the Watches sub-Reddit and started with a 38 mm Trident. Was blown away by the build quality and the overall esthetics of the watch and decided I needed to have more. The communication that CW has after the sale is excellent and I have never been disappointed by anything from these folks.
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Posted 6 years ago
Customer support is excellent
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Posted 6 years ago
Made a reservation for a great meeting at Christopher Ward HQ to choose a beautiful watch for my husband. Very helpful and clear in explaining different ranges.
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Posted 6 years ago
I ordered the C60 Trident GMT and I have to be honest, it is the best watch in my collection now, the quality is second to none and the service was excellent, I can safely say that this is the last watch I will need to buy, I have finally found my perfect watch, thanks guys
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Posted 6 years ago
Great product at a great price! Beware of sales though as you could save hundreds!!
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Posted 6 years ago
I'm already a very happy CW customer with my Trident divers watch. On this occasion I was looking for a pilot/flieger watch to give as a gift to my son for his graduation. The C8 flyer just happened to appear in the 50% sale on the day I was about to purchase another make. Therefore I was able to purchase a far superior watch in manufacture quality and mechanical movement (Swiss) than my intended purchase. The only problem encountered, which I think is well documented by CW is that the website on the launch of the Sale Day had a few issues. However once rectified my online purchase experience was smooth as silk. Numerous and informative emails to confirm purchase and the schedule of delivery, right down to the name of the delivery driver. As usual the quality of postal packing was excellent, and tailor made to the presentation box. The presentation box is of very high standard. The C8 Flyer with the tan vintage strap is quite exquisite. I only wish I'd bought one for myself. I love the satin case finish, the numbers on the quarters which are raised and filled with superluminova are a really nice feature. The dial face is nicely off set with the vintage tan leather strap. Great watch which is currently wrapped up waiting to be gifted next week at a celebration dinner. Thank you CW.
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Posted 6 years ago
Easy to order and fast delivery.
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Posted 6 years ago
I have been exceptionaly happy with the watch and the beauty of the C9 movement. I could not be more pleased with the look and style as well. Overall, I do not regret getting this watch in the slightest.
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Posted 6 years ago
They design and commission an attractive portfolio of Swiss made watches which represent good value for money, This year Motor Sport and Aviation watches will be on my list of to haves. However I have to say I do not like to new logo, and I personally take the view that it is used to boldly. The new logo would be more acceptable if it were more discreetly used. The 5 Chris Ward watches I own all have the 2nd epoch branding which I like.
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Posted 6 years ago
As usual top quality.
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Posted 6 years ago
High quality watch strap at a sale price but best of all, the Bader deployment buckle. Just fitted the strap to my Apple watch and it's seriously cool.
Helpful Report
Posted 6 years ago
christopherward.co.uk is rated 4.5 based on 828 reviews