ClickMechanic Reviews

Name: ClickMechanic
Rating: 1.39

1.4 Rating 171 Reviews

9 %

of reviewers recommend ClickMechanic

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1.4

Based on 171 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 18%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

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ClickMechanic 1 star review on 18th April 2024

Anita Blackburn

ClickMechanic 1 star review on 9th April 2024

Anonymous

ClickMechanic 1 star review on 4th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rick was on time and very efficient. Would recommend him to family and friends”

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Posted 1 month ago

“We had click mechanic last year and they did what they were supposed to,so we had no trouble.They picked up car from our address we had trouble with it cutting out in traffic,The fuel injection had problems and to get a new one would of cost a lot of money but they managed to fix it,they give us 3 months guarantee Vehicle Health Check Parts included £895.00 Parts + labour to repair transmission module. Subtotal £103.71 Labour £895.00 Parts Total £998.71”

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Posted 9 months ago

“Killian donovan in Tipperary ireland great mechanic Call 0867326342”

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Posted 2 years ago

“Carlton repair car arrived on time very polite chatty young man put on discs and brake pads took car for check afterwards even checked oil on car would recommend again takes pride in his work. Very happy customer would use again.”

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Posted 2 years ago

“Quick and very efficient way of getting a good mobile mechanic at extremely competitive rates.”

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Posted 2 years ago

“I disagree with the poor reviews. The mechanic who serviced my car was fast and did an excellent job. I had an issue originally with the frustrating booking system (that really does need looking at) but the actual work was done promptly, efficiently and at the time I booked it for.”

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Posted 3 years ago

“Great service from start to finish made getting my car repaired very easy. From the initial phone call with a mechanic who explained clearly what needed to be done and why, to receiving quotes within minutes and then the garage itself providing an excellent service. Having a mechanic come to your house to fix the car made the whole thing very easy and straightforward. Required very little involvement on my side and would highly recommend”

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Posted 3 years ago

“Arrived early, installed new brake pads on the driveway, no fuss, no bother. Test drive proved good job. Social distancing all you could ask for, pleasant attitude but no unnecessary chat. Very good price, too. Will definitely use them again.”

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Posted 3 years ago

“I booked in for break pads but as the mechanic pointed out and showed me I needed discs as well.He even came back in the evening to complete the job.The price was very competitive and cheaper then taking it to a garage”

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Posted 4 years ago

“Thanks to Richard Utting from ClickMechanic for helping in a difficult problem.The guy Deserves a raise.Cheers mr S.Singh Dudley”

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Posted 4 years ago

“I have used clickmechanic before and i've always been happy with the service. Rhys the mechanic arrived well within the allocated time and did job quickly. I would use them again as i've never had any bad experience with them. Price was reasonable too.”

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Posted 4 years ago

“Needed my brake pads and discs replacing, so booked the job with clickmechanic. Was surprised to be able to get it done on a Sunday morning, and the mechanic who turned up was a great bloke who knew what he was talking about. The repair was done quickly and to a high quality, and I was given advice regarding other issues on the car. Will definitely use again”

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Posted 4 years ago

“Raul was exellent today. Punctual and went above anmd beyond to help me out.....Thanks Raul!!!!!”

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Posted 4 years ago

“An easy to website with all prices for all jobs. Half the price of a garage. Their guys are friendly and professional and I will use this company for all my motoring needs(I have three vehicles on the road)”

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Posted 6 years ago

“ClickMechanic is a very good way of getting your car fixed cheaply and professionally by qualified mechanics. They provide a very quick and transparent service for all cars no matter how big or small the problem and they take away any fears that people may have about being ripped off by a potentially more unprofessional car repair outlet. I have only used these once, so far, but I will definitely use them again the next time I have a problem with my car.”

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Posted 6 years ago

“Booked a mechanic for a replacement alternator. All confirmed for 48 hours after initial booking. Then got a text from the mechanic saying he couldn't do the repair now. Quoted too cheap obviously. When i tried to call or text he wouldn't reply. Avoid this company!!”

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Posted 2 months ago

“Mechanic turned up ok . Had trouble getting part but came back next day to fit. All ok until week later when same problem arose. Called mechanic several times and left messages but he didn't reply. Click posted a message as well but basically you are left on your own. Ive now had to book into another garage and start all over again. Very disappointing. If you can wait and get it into a reliable local garage then id recommend in 1st instance.”

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Posted 1 year ago

“I have used click mechanic 3 times. My experience is that for basic things like servicing they are ok and competitively priced and reliable. That's how they seem to hook you in. However, on 2 occasions I have asked for a quote for additional work. This results in a diagnostic inspection, which is extra cost. The prices quoted for the repairs have been absurd, in each case 50-100% more than available if shopping around. After having the simple things done like servicing which you are happy with and then having a paid-for diagnostic check there is a feeling of obligation to have the work done in the belief that the price is probably justified. CM clearly takes a huge chunk of money as agents.”

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Posted 2 years ago

“Initially seemed good: mechanics (Swinton Recovery Ltd) came Saturday 22nd Dec to diagnose the car; came (albeit over an hour past time window) and seemed pretty bang on as far as mechanics go. Diagnosis reader said right rear abs ring sensor - and a brief test drive he said the noise I was getting was a potentially a worn o/s rear wheel bearing (despite the noise going when put in neutral whilst moving, which tells me it's the transmission, probably the diff)... Sent me a quote of just over £182 for the above to be fixed, and said they'd pick it up and do the work on Thursday 27th Dec. So, got back home early that I normally would do on Boxing Day night from being with family, so I'd be there from early morning (as from my experience of your typical mechanics, their time management is p*ss poor, so no exact time window given at all on this occassion - and having a HM Forces background, that drives me mad! Know I'm not the only one out there they have to go to, but most mechanics I've ever dealt with need to seriously sort their scheduling and time management out, can't do with it!)... Waited in all day, on one of the only days I take off in the working year, was told by text after me texting them twice (as they'd asked me to remind them) that they'd ring me shortly (at just after 12:30pm). However, never heard a thing, so had my day almost completely wasted not being able to go anywhere or do anything, with cancelled family plans etc! You also can't login to the website, despite it supposedly creating a login for you after your initial booking being setup (for you to then add a password) - it constantly gives an error "OOOPS! Something went wrong!" so, internal It problems too, so can't login to farm it out to someone else! All a very nice sounding idea in theory like a lot of these things, but I won't bother again (can't login anyway of course)! Unrecommended, will have to take to another potential rip off garage the normal way, 40 quid plus VAT for a tutt (and another 40 +VAT for a "pfff" and shake of the head and a scratch of the temple)! Cannot in anyway recommend - rubbish! Don't waste your time and money and just book into a garage the normal way and take your chance as usual! Cack.”

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Posted 5 years ago

“Just AVOID !! Similar experience to one of comments below. I booked a repair with them after receiving a nice (how naive!) quote for £132.63 to replace CV joint on my car. Then I emailed them saying there's mistake with requested arrival time and then replied that the quote doesn't include parts... so "new" total is £436!! That smells like false trading/advertising. I give them 2stars instead of 1 star as the email correspondence was prompt and I wasn't charged "cancellation fee".”

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Posted 5 years ago

ClickMechanic is rated 1.4 based on 171 reviews