Cliff & Pebble Reviews

Name: Cliff & Pebble
Rating: 4.91

4.9 Rating 390 Reviews

98 %

of reviewers recommend Cliff & Pebble

4.9

Based on 390 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

8004108867

Email:

sales@cliffandpebble.com

Location:

420 W. Huron Street, L106, Chicago, IL,
420 W. Huron Street, L106, Chicago, IL
60654

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Cliff & Pebble 5 star review on 20th August 2026

329

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Cliff and Pebble for being so incredible! I purchased the Lelit Bianca V3 with the Acaia Lunar. Joseph on the online team seamlessly ordered everything and it came very well packaged and on time. You guys rock!”

Helpful Report

Posted 2 years ago

Hi Louis! Glad we could help!

Posted 2 years ago

“Great service and Product.”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“I ordered a Lelit Mara X and couldn’t have had a better experience! I appreciate that they bench test the machines to ensure that they’re working properly. When you’re spending so much money, it’s awful when things arrive and don’t work. I ended up returning the machine (e61 just isn’t for me), and the customer service was fantastic. They covered shipping back, and they gave me really detailed instructions on how to drain the boilers. Definitely would order from here again!!”

Helpful Report

Posted 2 years ago

Hi Jamie, Thank you for your kind words and we're sorry the Lelit Mara X didn't work out! We're here down the line should you ever need us or just want to chat coffee!

Posted 2 years ago

“The order was shipped and received very quickly. It was shipped and arrived within a few days of placing the order. It arrived in original packing and was exactly as described! Extremely happy with my purchase!”

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Posted 2 years ago

Thank you for leaving a review, Chantelle!

Posted 2 years ago

“Great customer service!”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Excellent fast service. Great selection of items. Very Happy”

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Posted 2 years ago

Thank, Larry!

Posted 2 years ago

“Awesome communication and fast shipping. Helped me pick out the perfect machine for me and I absolutely Love it.”

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Posted 2 years ago

Glad we could help out, Mark!

Posted 2 years ago

“Excellent customer service. Fast shipping and high quality accessories for our coffee machine. Would definitely buy from Cliff and Pebble again!”

Helpful Report

Posted 2 years ago

Thank you for your review!

Posted 2 years ago

“Very good company, only positive experience from purchasing a few grinders from them in the past 4 years or so. Would recommend for your espresso equipment.”

Helpful Report

Posted 2 years ago

Thank you, Igor!

Posted 2 years ago

“This company is great!!! I just purchased an espresso machine from Cliff and Pebble and couldn't be any happier with my purchase. The whole purchasing process went seamlessly, the machine arrived on time and as promised. I would definitely do business with them again!”

Helpful Report

Posted 2 years ago

Thank you, Rafael!

Posted 2 years ago

“Got an open box Eureka Mignon Specialita and it worked flawlessly. No coffee grounds in the machine and appeared brand new. Purchased for a great price. Happy with the full experience.”

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Posted 2 years ago

Glad we could help!

Posted 2 years ago

“Me encanta excelente servicio los recomiendo 100%”

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Posted 2 years ago

Thank you!

Posted 2 years ago

“Great service. Thank you Cliff and Pebble.”

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Posted 2 years ago

Thank you for leaving a review!

Posted 2 years ago

“Great selection and competitive prices! Didn’t need to use their great return policy as I was happy with my item.”

Helpful Report

Posted 2 years ago

Thank you, Daniel!

Posted 2 years ago

“I had a great experience with Cliff & Pebble. I was looking for a particular single-dose coffee grinder in red. No other retailer had it in stock, and had no date when it would be back in stock. Cliff & Pebble had it in stock and I asked them to delay delivery since I was out of town. They did just that and my order was delivered as I requested in excellent condition. Really great customer service. James”

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Posted 2 years ago

Happy we could help, James. Happy New Year!

Posted 2 years ago

“I love cliff&pebble. Matt was so kindness, he always understands my opinion. I recommend business with him.”

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Posted 2 years ago

Glad I could help, Eric!

Posted 2 years ago

“Amazing grinder saves me a lots of time !!🫶 I do recommend!!!!”

Cliff & Pebble 5 star review on 29th December 2023

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Posted 2 years ago

Thank you for the photo & video, Omar!

Posted 2 years ago

“So much information before making a purchase. Great prices and fast delivery as well. So happy with everything so far.”

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Posted 2 years ago

Glad we could help, Glenn!

Posted 2 years ago

“Wicked fast shipping and excellent customer service. God bless Cliff and Pebble!!”

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Posted 2 years ago

“I bought an unused, open-box Eureka espresso grinder. When it arrived it was very clean and had all the original parts and was unused. But the motor didn't turn unless I started it turning by hand. That is a classic problem with motorized devices that have a bad start capacitor circuit. I made a video of the grinder not working until I started it by hand and emailed it to them after hours. My email asked for a new grinder at the open box price for my trouble. I got a reply from a real person hours before their stated opening time the next day. But the reply had a silly suggestion on how I might get the grinder working which made me think they hadn't watched my video. It also said they don't normally replace an open box item with a new one. I replied that their suggestion was silly and asked if they watched the video. Soon after I got a reply that they were sending me a new grinder at the same price. A week later I had the new grinder and it worked great.”

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Posted 2 years ago

Hi David, Thank you for your review! Happy we could help.

Posted 2 years ago

Cliff & Pebble is rated 4.9 based on 390 reviews