Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,925 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 8th May 2025

491

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great personal service with knowledge”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Very clear website to identify what I needed, prompt service, all exactly as described and what I ordered - and a wedding gift from 36 years ago that has run continuously is proudly back in service. You simply wouldn't bother looking beyond the Clock Shop.”

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Posted 2 years ago

“The sales lady was very helpful and packed our new clock very well for the journey back to Adelaide via the Birdsville track. This is not our first purchase from you guys and as always service was exceptional.”

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Posted 2 years ago

“Easy to order and quick delivery”

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Posted 2 years ago

“very creative product”

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Posted 2 years ago

“The sale and the delivery was fine but the clock movement I purchased keeps stopping. I thought buying from you instead of ebay would be better quality.”

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Posted 2 years ago

Dear Rodney, Thank you for your feedback. I am sorry your clock movement isn't functioning correctly. Have you reached out to our support team? There are several troubleshooting tips that we have to help you rectify the issue and if we determine that you need a replacement, the best way to get this resolved is to contact our support team - support@clockshop.com.au Kind Regards, Daniel - Clock Shop Owner

Posted 2 years ago

“One of the only clock shops worth visiting. Great interesting range of quality clocks and great service.”

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Posted 2 years ago

“First time buying from The Clock Shop. I just want to thank you for the speedy delivery of the synthetic lubricant in the pen style with the needle dispenser. It arrived today(within three days! from Qld to Vic). Also for the personal service of phoning me to check at the start that I have the right product. This is the Clock “Made in West Germany” I inherited recently. 3x 320 weights. https://www.dropbox.com/s/uxqk2dxa7qdbp4q/IMG_8704.jpeg?dl=0”

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Posted 2 years ago

“This was my first time shopping with Clock Shop. I couldn't have wished for a better service. One of the items I required was not available and I believe it was Daniel rang me to ask what I would like in place. I said I'd leave it to him but make it suitable for a 74 year old. The order came and was perfect. So service cannot be faulted. Thank you”

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Posted 2 years ago

“A great shopping experience. Staff were very helpful.”

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Posted 2 years ago

“Excellent service. I'll be back.”

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Posted 2 years ago

“I ordered a brass clock key from the CLOCK SHOP and I received exactly what I wanted promptly at the right price.”

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Posted 2 years ago

“Very helpful and friendly.”

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Posted 2 years ago

“Product was correct and was delivered quickly.”

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Posted 2 years ago

“Two of the items were broken and squashed, which was probably the deliverers fault, but perhaps the packaging needs to be better!!!”

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Posted 2 years ago

Hi Robyn, thank you for your feedback. It is really important to us that we hear the good and the bad. Unfortunately in your case, it is not good news and I'm sorry that a couple of items were damaged in transit. Have you reached out to our support team? The quickest way to get this rectified is to email support@clockshop.com.au with a couple of photos so we can get this resolved for you. While we try to package items carefully and with consideration for poor handling, sometimes the handling is simply too rough and we encounter damage. I apologise for the inconvenience and will rectify this as soon as our support team hears from you. Warm Regards, Daniel - Clock Shop Owner

Posted 2 years ago

“5 star, Quick shipping well packed, and what I wanted.”

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Posted 2 years ago

“So easy to select my clock mechanism, confirm the measurements are correct and then checkout for a quick delivery. Very straightforward process.”

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Posted 2 years ago

“Loved the shop the staff went over and beyond , will definitely be returning.”

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Posted 2 years ago

“I was informed promptly that one of my products was no longer available and I was given other options to purchase items or refund. I was able to find a similar product.”

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Posted 2 years ago

Clock Shop is rated 4.9 based on 3,925 reviews