Clock Shop Reviews

Name: Clock Shop
Address: 194 Main Street, Montville
Rating: 4.88

4.9 Rating 3,939 Reviews

98 %

of reviewers recommend Clock Shop

4.9

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clock Shop:

Clock Shop takes you on an incredible journey into the world of clocks. From mechanical cuckoo clocks and chiming grandfather clocks to watches, music boxes and anniversary clocks, there are literally hundreds of clocks to see and choose from.

As well as clocks, there is a fabulous range of German made weather instruments, barometers and weather houses, German souvenirs, beer steins, European Christmas decorations including nutcrackers, smoking men and Christmas pyramids.

If you're visiting South East Queensland the Clock Shop in Montville is truly iconic and a must see.

Visit Website

Phone:

0754429409

Email:

enquiries@clockshop.com.au

Location:

194 Main Street
Montville
4560

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Clock Shop 5 star review on 5th September 2025

Leon B

Clock Shop 5 star review on 27th August 2025

Chris R

Clock Shop 5 star review on 26th August 2025

Hasan Y

517

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From ordering, dispatch and receipt of items, Clock Shop, definitely knows what customer service should be. Fragile items were well packaged for their interstate journey and arrived unscathed. Being able to track delivery is very helpful.”

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Posted 3 years ago

“I was able to replace the motor in my Ship Chronometer Style clock with ease and confidence after watching the repair video online made by the Clock Shop. After running slow for years, my repaired clock now keeps excellent time - so pleased that a relatively cheap part bought from the Clock Shop has saved my clock”

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Posted 3 years ago

“Prompt and efficient service. Thank youp”

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Posted 3 years ago

“Would have been better if I received what we ordered”

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Posted 3 years ago

Dear John, My name is Daniel and I am one of the owners of Clock Shop. I am sorry to hear that you're disappointed with your purchase. I understand that your original galileo thermometer was damaged in transit and you were contacted as we couldn't replace it with the same size. You agreed that the slightly smaller size was an acceptable replacement. Are you no longer happy with the replacement? Or is there something else that you're not satisfied with? I look forward to hearing from you. Hopefully, you'll allow us to find a satisfactory solution for you. Kind Regards, Daniel - Clock Shop Owner

Posted 3 years ago

“Thanks for pointing out that I needed a diiferent second pointer! Its as good as new now.”

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Posted 3 years ago

“It was a great experience, easy to order right through to delivery.”

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Posted 3 years ago

“Very friendly and helpful staff. (Rebecca I think?) I purchased a 600mm round open frame German made clock by AMS. Fortunately, you still had the box and the clock was expertly repackaged for me including some Fragile tape. Such a high level of service is rare these days and due to this, the clock has completed its journey home by plane intact. We are recommending your shop as one of the "must visit" places in Montville to our friends. An amazing variety of clocks to see and choose from. Thank you.”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Very Helpful”

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Posted 3 years ago

“great product as described, had a minor issue with a part of wall barometer, fixed within super record time, great to deal with Dan, Thanks”

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Posted 3 years ago

“The service provided was exception. People were very friendly. The clocks are stunning & we now have a family heirloom for a newly married couple.”

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Posted 3 years ago

“Service was very good and received good advice as to the right size hands for my clock. Thank you. Neil”

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Posted 3 years ago

“For a simple request and cheap part, service was outstanding”

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Posted 3 years ago

“Couldn’t be happier with the service and the product, highly recommend”

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Posted 3 years ago

“Great personal service with knowledge”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very clear website to identify what I needed, prompt service, all exactly as described and what I ordered - and a wedding gift from 36 years ago that has run continuously is proudly back in service. You simply wouldn't bother looking beyond the Clock Shop.”

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Posted 3 years ago

“The sales lady was very helpful and packed our new clock very well for the journey back to Adelaide via the Birdsville track. This is not our first purchase from you guys and as always service was exceptional.”

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Posted 3 years ago

“Easy to order and quick delivery”

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Posted 3 years ago

“very creative product”

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Posted 3 years ago

Clock Shop is rated 4.9 based on 3,939 reviews