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Coconut Lane Reviews

2.2 Rating 81 Reviews
28 %
of reviewers recommend Coconut Lane
2.2
Based on 81 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour

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Coconut Lane 5 star review on 15th February 2024
Louise
Coconut Lane 1 star review on 26th March 2023
Anonymous
Coconut Lane 5 star review on 13th September 2022
Libby May
Coconut Lane 5 star review on 13th September 2022
Libby May
Coconut Lane 1 star review on 11th August 2022
Anonymous
Coconut Lane 1 star review on 2nd May 2022
Victoria
Coconut Lane 1 star review on 8th April 2022
Mel
5
Anonymous
Anonymous  // 01/01/2019
I order 4 items and only 3 were delivered. As they were for a gift and the main item was the one missing as they no longer had stock I wanted to return the whole order. Even though I wasn't advised of the missing item being unavailable after I'd paid for it, I was told as per their T&C's that I had to pay for the returns. They provided possibly the worst customer service I've had in years. And not only that I also had to chase for my return payment as they didn't process this in line with their T&C's either. Would definitely not recommend
Helpful Report
Posted 8 years ago
Coconut Lane is rated 2.2 based on 81 reviews